GSFCarParts.com Reviews

Name: GSFCarParts.com
Address: Units 21-27, The Fort Industrial Park Dunlop Way, B35 7AR, Birmingham
Rating: 4.46

4.5 Rating 60,485 Reviews

87 %

of reviewers recommend GSFCarParts.com

4.5

Based on 60,485 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Could Be Better

About GSFCarParts.com:

At GSF Car Parts we stock a huge range of car parts for all makes and models. Simply enter your car’s registration or vehicle details to find the right part in seconds.

We offer free UK delivery on all orders over £25 or Click & Collect for FREE in just 30 minutes from one of our 170+ stores across the UK.

Visit Website

Phone:

0121 626 7971

Email:

reviews@gsfcarparts.com

Location:

Units 21-27, The Fort Industrial Park Dunlop Way, B35 7AR
Birmingham
B35 7AR

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GSFCarParts.com 5 star review on 20th February 2026

157

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Wrong air filler when I serviced had to have the car off the road for an extra day not pleased. And then had to put the old one back in just to get back on the road.”

Helpful Report

Posted 10 months ago

Hi Kashif, Thank you for your feedback, and I’m really sorry to hear about the issue with the air filler that caused your car to be off the road. I can understand how frustrating this must have been for you. Ensuring our customers receive the right parts is a top priority, and I regret that we fell short in this instance. Your experience is important to us, and I will share your comments with our team to help us improve our processes. If you'd like further assistance or to discuss this matter, please don't hesitate to reach out to our customer service team. Thank you for bringing this to our attention. Best wishes, Team GSFCarParts.com

Posted 10 months ago

“Very helpful and friendly staff”

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Posted 10 months ago

“Give me wrong parts !”

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Posted 10 months ago

Hi Marius, Thank you for your feedback, and I'm really sorry to hear that you received the wrong parts. I completely understand how frustrating this situation must be for you. We strive to ensure accuracy with our orders, and it’s disappointing to learn we didn't meet your expectations this time. Your comments are important to us, and I will definitely share them with our team to help us improve. If you would like assistance or to discuss this matter further, please don’t hesitate to reach out to our customer service team on reviews@gsfgroup.com. Thank you for bringing this to our attention. Best wishes, Team GSFCarParts.com

Posted 10 months ago

“Good online site easy to order .”

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Posted 10 months ago

“Wrong parts supplied, when returned for correct ones I was not allowed to swap directly for correct parts”

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Posted 10 months ago

Hi Paul, Thank you for your feedback, and I’m really sorry to hear that you received the wrong parts. I understand how frustrating it must be to not be able to directly swap them for the correct ones. We aim to create a seamless experience for our customers, and I'm disappointed that we didn't meet your expectations this time. Your comments are very important to us, and I will ensure they are forwarded to our team for improvement. If you'd like assistance or to discuss this matter further, please don’t hesitate to reach out to our customer service team. Thank you for bringing this to our attention. Best wishes, Team GSFCarParts.com

Posted 10 months ago

“Sent the wrong parts”

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Posted 10 months ago

Hi Reece, Thank you for your feedback, and I'm very sorry to hear that you received the wrong parts. I completely understand how frustrating this experience must be for you. We strive to ensure accuracy with orders and it’s disappointing to hear we did not meet your expectations. Your comments are important to us, and I will be sure to pass them along to our team to help improve our processes. If you’d like assistance or would like to discuss this further, please feel free to reach out to our customer service team on reviews@gsfgroup.com. Thank you for bringing this to our attention. Best wishes, Team GSFCarParts.com

Posted 10 months ago

“Easy to use , convenient location”

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Posted 10 months ago

“Cheers. 👍”

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Posted 10 months ago

“Good service all round.”

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Posted 10 months ago

“Fantastic service - absolute life saver Highly recommended”

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Posted 10 months ago

“Part listed via registration did not fit , had to return it.”

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Posted 10 months ago

Hi Ronnie, Thank you for your review, and I'm sorry to hear that the part you received didn’t fit as expected. We understand how frustrating it can be to deal with returns, especially when relying on registration details for compatibility. Your feedback is important to us, and we’ll use it to improve our product listings to better serve our customers. If you have any further concerns or need assistance, please don't hesitate to reach out to our customer service team. Take care, Team GSFCarParts.com

Posted 10 months ago

“Fast delivery”

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Posted 10 months ago

“Good Service”

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Posted 10 months ago

“Ordered online and collected within 1hr. Quality product at a good price.”

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Posted 10 months ago

“Great prices and straightforward service and a good network of outlets.”

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Posted 10 months ago

“Competitively priced oil. Ordering process simple. Collected from York. Professional, friendly staff.”

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Posted 10 months ago

“I needed a new battery suddenly. Checked out GSF's site and found a great priced quality battery. To make me even happier, i got a discount of £30 by entering a code, free delivery and it came next day. I didn't order it till around 6pm too! Outstanding service.”

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Posted 10 months ago

“Had the part I needed at a very reasonable price, and delivered it very quickly. Will definitely use again!”

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Posted 10 months ago

“I find the staff in Farnham really helpful whether I am phoning of going into the branch. They often advise me what is best for my car.”

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Posted 10 months ago

“Staff friendly and helpful, good price on parts will use again”

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Posted 10 months ago

GSFCarParts.com is rated 4.5 based on 60,485 reviews