GSFCarParts.com Reviews

Name: GSFCarParts.com
Address: Units 21-27, The Fort Industrial Park Dunlop Way, B35 7AR, Birmingham
Rating: 4.47

4.5 Rating 55,809 Reviews

88 %

of reviewers recommend GSFCarParts.com

4.5

Based on 55,809 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About GSFCarParts.com:

At GSF Car Parts we stock a huge range of car parts for all makes and models. Simply enter your car’s registration or vehicle details to find the right part in seconds.

We offer free UK delivery on all orders over £25 or Click & Collect for FREE in just 30 minutes from one of our 170+ stores across the UK.

Visit Website

Phone:

0121 626 7971

Email:

reviews@gsfcarparts.com

Location:

Units 21-27, The Fort Industrial Park Dunlop Way, B35 7AR
Birmingham
B35 7AR

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GSFCarParts.com 5 star review on 30th May 2025

152

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“No problem collecting my item”

Helpful Report

Posted 3 years ago

“very good prices & help desk actually answers the phone”

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Posted 3 years ago

“Usual prompt ordering process and delivery with good feedback on their status.”

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Posted 3 years ago

“Great service thanks”

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Posted 3 years ago

“Very good 👍”

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Posted 3 years ago

“Good value for money”

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Posted 3 years ago

“yep, right part, right price, right place.”

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Posted 3 years ago

“Product and delivery fine, but not clear on ordering when delivery could be, or a chance to expedite”

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Posted 3 years ago

“Straight forward ordering process with goods received on time & well packaged/”

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Posted 3 years ago

“Ordered parts on line, one out of stock, but with the help of an in store sales team member he found a replacement, top man. I am disappointed with some priceing which are over priced, ie 60% off what? Obviously an over inflated retail price, not in trade anymore so can't get parts at a sensible price. Said all this I will still make GSF my first choice before shopping around.”

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Posted 3 years ago

“Good but can be slow at times. 50% of the time the registration won’t be recognised so the vehicle has to be entered”

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Posted 3 years ago

“Have dealt with these guys for a while now, usually pretty good slight problem with the wrong filter on an octavia as 2 options were given on the reg turned out i got the wrong one which you don't know until you dismantle. However they did take the unused part back and refunded if after nearly 11 months sO THAT A GOOD THING”

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Posted 3 years ago

“Very competitive price and excellent service. Packing could be better - pollen filter jammed into outer carton & distorted. Fast delivery.”

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Posted 3 years ago

“Always good value whenever I buy from GSF Car Parts.”

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Posted 3 years ago

“Need more accuracy on website when looking gor car parts. To get correct part sometimes u need to ip and speak to someone. So what's the point of the website”

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Posted 3 years ago

“Quality parts but was stood in the shop 5 minutes before anyone was bothered to serve me. Couldn't care less attitude prevailed.”

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Posted 3 years ago

“Long story short.................. I ordered Brembo front discs and pads for a Mercedes E350 as GSF was almost £50 cheaper than anywhere else. When delivered by DPD 1 disc was missing, plus the boxes for the one disc and the pads were damaged in transit, but the contents were fine. Dialled the number on the paperwork and got an automated recording to say dial back in working hours, but doesn't say what those hours are. Eventually, I got to speak to someone on the phone called Darren about my missing disc. He was super helpful, although he did have to call me back after restarting his system as I kept cutting out his end. The missing disc was lost in the system somewhere so Darren arranged for a replacement to be sent out and to be with me in the AM the next day. Overall things didn't go quite to plan but all sorted in the end and Darren was a star.”

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Posted 3 years ago

“Confirmation of delivery was slow from the company and not the courier but items received with thanks”

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Posted 3 years ago

“Always decent quality products and the stock check is a very useful feature. Just wish they would put the proper price in rather than the constant 60% off deals!”

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Posted 3 years ago

“Very good job”

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Posted 3 years ago

GSFCarParts.com is rated 4.5 based on 55,809 reviews