GSFCarParts.com Reviews

Name: GSFCarParts.com
Address: Units 21-27, The Fort Industrial Park Dunlop Way, B35 7AR, Birmingham
Rating: 4.47

4.5 Rating 56,226 Reviews

87 %

of reviewers recommend GSFCarParts.com

4.5

Based on 56,226 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About GSFCarParts.com:

At GSF Car Parts we stock a huge range of car parts for all makes and models. Simply enter your car’s registration or vehicle details to find the right part in seconds.

We offer free UK delivery on all orders over £25 or Click & Collect for FREE in just 30 minutes from one of our 170+ stores across the UK.

Visit Website

Phone:

0121 626 7971

Email:

reviews@gsfcarparts.com

Location:

Units 21-27, The Fort Industrial Park Dunlop Way, B35 7AR
Birmingham
B35 7AR

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GSFCarParts.com 5 star review on 24th July 2025

153

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They had the parts in stock. However, their website is not the best and they suggested alternatives for my car despite having the number plate that were not suitable. Other web sites (blue and yellow) were able to correctly identify the parts straight off, so their filtering system in selecting the correct parts for your car needs refinement. Do your homework though and you should be fine. Check your measurements and if they are different, do a comparison with another site to identify with greater certainty which part you require (the bit I didn't think of doing) and you should then be good to go. I've always been happy with their customer service though.”

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Posted 5 years ago

“Ordering is easy, prices are very competitive. However it is still hit-and-miss at collection point. Order isn't ready so you end up waiting first for someone to actually man the desk then he goes and picks the order. Very slow.”

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Posted 5 years ago

“Parts were where they promised but one of the items was incorrect but sorted at the store”

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Posted 5 years ago

“Everyone was very helpful”

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Posted 5 years ago

“recieved part very quickly”

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Posted 5 years ago

“Quite easy website and click and collect but this part is easy it’s the other part which I am not in yet so good so far.”

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Posted 5 years ago

“Very good service/ & helpful / good prices / will recommend gsf to my friends”

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Posted 5 years ago

“Ordering, processing and delivery were spot on. The checker to make sure this was the right part. Most helpful. Will be first stop in future.”

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Posted 5 years ago

“Very good service reliable fair priced will use again and recommend”

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Posted 5 years ago

“A little disorganised when collecting, but they always get there in the end.”

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Posted 5 years ago

“I ordered windscreen wipers, got sent an email when they were ready for collection, went to the shop , within 10 minutes I had paid for and collected them, good product, fair price, smooth interaction.”

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Posted 5 years ago

“Competitive pricing for online customers and knowledgeable help desk staff. Product choice & descriptions could do with some sprucing up”

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Posted 5 years ago

“Great prices, parts in stock, ready to collect, even offer free delivery if not in a hurry. Will use again”

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Posted 5 years ago

“Good product but needed to be in for the delivery which was a problem.”

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Posted 5 years ago

“Good price item as described and easy collection process”

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Posted 5 years ago

“Checked on line. This was Sunday evening. Found the item I needed at a very competitive price. And in stock ready for collection the next day. I called in to collect. Item ready behind the counter. Helpful and knowledgable staff. Great service. I will defanately be shopping at GSF again. And they would have delivered for a small fee.”

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Posted 5 years ago

“Pro: Top prices every time Con: Sales assistance always take their time to come to the sales desk from the back room!”

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Posted 5 years ago

“Never had a problem so no complaints most times very helpful.”

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Posted 5 years ago

“Very helpful staff with a quick service. Very simple to get back the surcharge on the parts returned. Someone to help carry heavy parts to the car would have been useful”

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Posted 5 years ago

“prices great, delivery fast. down to 4 stars as website is a bit clunky/slow at times and no branches are that near me - a branch in Preston or Warrington please”

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Posted 5 years ago

GSFCarParts.com is rated 4.5 based on 56,226 reviews