GSFCarParts.com Reviews

Name: GSFCarParts.com
Address: Units 21-27, The Fort Industrial Park Dunlop Way, B35 7AR, Birmingham
Rating: 4.47

4.5 Rating 58,805 Reviews

87 %

of reviewers recommend GSFCarParts.com

4.5

Based on 58,805 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About GSFCarParts.com:

At GSF Car Parts we stock a huge range of car parts for all makes and models. Simply enter your car’s registration or vehicle details to find the right part in seconds.

We offer free UK delivery on all orders over £25 or Click & Collect for FREE in just 30 minutes from one of our 170+ stores across the UK.

Visit Website

Phone:

0121 626 7971

Email:

reviews@gsfcarparts.com

Location:

Units 21-27, The Fort Industrial Park Dunlop Way, B35 7AR
Birmingham
B35 7AR

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GSFCarParts.com 5 star review on 7th December 2025

155

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Parts were correct & on time.”

Helpful Report

Posted 7 months ago

“Easy to order online and picked up next day with no problems, prices always competitive and friendly staff what more could you ask for.”

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Posted 7 months ago

“Good price and prompt delivery. Thank you.”

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Posted 7 months ago

“helpful ,local to me and good prices”

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Posted 7 months ago

“Been customer for many years, Keep great selection of parts, competitive prices, always offer discount codes, convenient locations, delivery available.”

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Posted 7 months ago

“Friendly staff”

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Posted 7 months ago

“System advised with wrong parts for my car”

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Posted 7 months ago

Hi, Thank you for your feedback, and I’m really sorry to hear that the system advised you with the wrong parts for your car. I understand how frustrating it can be to receive incorrect information. We want to address this issue and make things right, so please reach out to our customer service team through the website. We’re here to help you resolve this matter as quickly as possible. Once again, I apologise for the inconvenience this has caused, and I appreciate your understanding. Best regards, Matt

Posted 7 months ago

“As always, the parts that I needed we were in stock at a reasonable price and I was able to click and collect the same day”

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Posted 7 months ago

“good price, good opening hours.”

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Posted 7 months ago

“Easy service to use and best prices”

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Posted 7 months ago

“Always so helpful and polite great service..”

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Posted 7 months ago

“Parts there as ordered I collected”

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Posted 7 months ago

“Easy to order and click and collect battery was waiting for me at the counter 30 mins after placing order.”

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Posted 7 months ago

“5 out of 5 stars 🌟”

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Posted 7 months ago

“Ordered the parts I required online. The parts were ready to collect the same day, which was excellent. The guy on the counter was very helpful and polite”

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Posted 7 months ago

“Paid for next day delivery. Nothing arrived and I had to ding Order was placed again and delivery charge refunded. Ordered Tuesday and didn’t receive till Friday pm x”

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Posted 7 months ago

Hi Gary, Thank you for your feedback, and I'm truly sorry to hear about the delivery issues you experienced. It’s understandable to be frustrated when things don’t go as planned, especially after paying for next day delivery. We appreciate you bringing this to our attention, and I assure you that we will review our processes to prevent similar situations in the future. If there’s anything further you’d like to discuss or if you need assistance, please reach out to our customer service team on reviews@gsfgroup.com. Thank you for your understanding. Warm regards, Team GSFCarParts.com

Posted 7 months ago

“Good service great price”

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Posted 7 months ago

“All good many thanks”

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Posted 7 months ago

“Car Battery ordered evening arrived lunchtime next day excellent service and well packed plus excellent price. Only criticism try applying the discount voucher couldn't figure it out but still very keenly priced and of course does the job.”

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Posted 7 months ago

“easy order placed online collected in store”

Helpful Report

Posted 7 months ago

GSFCarParts.com is rated 4.5 based on 58,805 reviews