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GSFCarParts.com Reviews

4.5 Rating 60,530 Reviews
87 %
of reviewers recommend GSFCarParts.com
Company Reviews Product Reviews
11,480
 Metrics Info
4.5
Based on 60,530 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Could Be Better
Read GSFCarParts.com Reviews

About GSFCarParts.com:

At GSF Car Parts we stock a huge range of car parts for all makes and models. Simply enter your car’s registration or vehicle details to find the right part in seconds.

We offer free UK delivery on all orders over £25 or Click & Collect for FREE in just 30 minutes from one of our 170+ stores across the UK.

Visit Website

Phone:

0121 626 7971

Email:

reviews@gsfcarparts.com

Location:

Units 21-27, The Fort Industrial Park Dunlop Way, B35 7AR
Birmingham
B35 7AR

Write Your review

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L Carter
Verified Buyer
“Excellent service parts in stock . Ordered online and got a good discount. What more could you ask for”
Helpful Report
Posted 10 months ago
D Isted
Verified Buyer
“Very quick service”
Helpful Report
Posted 10 months ago
J Kheir
Verified Buyer
“Reliable and fast delivery”
Helpful Report
Posted 10 months ago
J Noreika
Verified Buyer
“Easy to order and easy to pick up right in the store..recomend for every body”
Helpful Report
Posted 10 months ago
F At Gmail.com
Unverified Reviewer
“Working with Fred Mercy was a game changer. They earned my trust quickly with their professionalism and results. If you need someone dependable for fund recovery, look no further.”
Helpful Report
Posted 10 months ago
B Clarke
Verified Buyer
“Just put in my reg and got my car and all the parts so you know its the right part”
Helpful Report
Posted 10 months ago
A Fields
Verified Buyer
“Great Service. Parts booked online and correct parts collected next day. Many thanks to all staff at Poole Wessex Trade Centre.”
Helpful Report
Posted 10 months ago
J STABLES
Verified Buyer
“Service perfect”
Helpful Report
Posted 10 months ago
R Cullen
Verified Buyer
“Recieved on time”
Helpful Report
Posted 10 months ago
P Marshall
Verified Buyer
“I ordered a pair of rear discs for my Peugeot, and the system loaded pads to my basket as well, I assumed they were rear pads. Within a minute or so after paying, I checked the order and found that front pads not rears had been loaded to the order. I immediately called GSF, and asked them to ammend this, but was told it was too late, and front pads was what I was getting, and that I could send them back for refund or exchange. With return postage for the pads and their replacements at roughly £9.00, plus my time packing and posting, it makes for a dear set of rear pads. What annoys me is thatthey could easily have ammended the shipment....they just couldn't be bothere! So, they've lost a customer.”
Helpful Report
Posted 10 months ago
Hi Peter, Thank you for sharing your experience, and I’m truly sorry to hear about the mix-up with your order. I understand how frustrating it can be to receive items that are not what you expected, and I apologise for any inconvenience this has caused. We strive to provide excellent service and I regret that we fell short this time. Your feedback is crucial, and I will ensure it is communicated to our team to improve our processes in the future. If there's anything else we can assist you with or further discuss, please reach out to our customer service team. Thank you for your understanding. Best wishes, Team GSFCarParts.com
Posted 10 months ago
T Walker
Verified Buyer
“Collected Battery. Product good. Service slow as had to wait at desk 0ver 5 minutes to be physically served.”
Helpful Report
Posted 10 months ago
D Osborne
Verified Buyer
“Great value and easy to deal with”
Helpful Report
Posted 10 months ago
J Simpson
Verified Buyer
“Very efficient and helpful good prices too”
Helpful Report
Posted 10 months ago
G Ursachi
Verified Buyer
“Every time they give me wrong peace No go never 👎”
Helpful Report
Posted 10 months ago
S Clark
Verified Buyer
“Easy to use website everything supplied correctly fast service in branch collected items”
Helpful Report
Posted 10 months ago
P White
Verified Buyer
“Great service, easy to order . Just a great company”
Helpful Report
Posted 10 months ago
S Hind
Verified Buyer
“Still not received my order”
Helpful Report
Posted 10 months ago
Hi Steve, Thank you for reaching out and sharing your concerns. I'm really sorry to hear that you haven't received your order yet. I understand how important it is to get your parts in a timely manner, and I apologise for any inconvenience this has caused. Please know that your feedback is valuable to us, and we will be investigating this matter to ensure improvements are made. If you need further assistance or would like to discuss your situation in more detail, please don't hesitate to contact our customer service team on reviews@gsfgroup.com. Thank you for your patience. Best wishes, Team GSFCarParts.com
Posted 10 months ago
L Rayfield
Verified Buyer
“Used Evri for delivery, slow and no information from them, then found parts were wrong when car was stripped down ready Had to return them to a gsf store and they don’t send them back for a week so have to wait for refund, shocking service”
Helpful Report
Posted 10 months ago
Hi Lindsay, Thank you for taking the time to share your experience. I’m truly sorry to hear about the delays in delivery and the issues with your parts. I understand how frustrating it can be to be left waiting for both your order and a refund. Your feedback is important to us, and we will look into this matter to help improve our services in the future. If there’s anything else we can assist you with, don’t hesitate to reach out to our customer service team. Thank you for your understanding. Best wishes, Team GSFCarParts.com
Posted 10 months ago
T Cleary
Verified Buyer
“Pleasant and polite staff..will use again”
Helpful Report
Posted 10 months ago
A
Verified Buyer
“Good fast efficient service as always”
Helpful Report
Posted 10 months ago
GSFCarParts.com is rated 4.5 based on 60,530 reviews
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