GSFCarParts.com Reviews

Name: GSFCarParts.com
Address: Units 21-27, The Fort Industrial Park Dunlop Way, B35 7AR, Birmingham
Rating: 4.45

4.5 Rating 61,884 Reviews

87 %

of reviewers recommend GSFCarParts.com

4.5

Based on 61,884 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Could Be Better

About GSFCarParts.com:

At GSF Car Parts we stock a huge range of car parts for all makes and models. Simply enter your car’s registration or vehicle details to find the right part in seconds.

We offer free UK delivery on all orders over £25 or Click & Collect for FREE in just 30 minutes from one of our 170+ stores across the UK.

Visit Website

Phone:

0121 626 7971

Email:

reviews@gsfcarparts.com

Location:

Units 21-27, The Fort Industrial Park Dunlop Way, B35 7AR
Birmingham
B35 7AR

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GSFCarParts.com 5 star review on 22nd August 2026

158

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The parts I ordered were all in stock and ready to be picked up promptly,will order from gsf again”

Helpful Report

Posted 10 months ago

“I clicked and collected a order which said I can collect on the Tuesday morning when I went to collect on Tuesday it had been sent back not even held in store for 4hrs. I had to order again and collect next day two trips and two orders to get one part.”

Helpful Report

Posted 10 months ago

“Part came smashed, returned back to shop. Paid for next day delivery as part was urgent with it arriving smashed then 10 days wait for this return to be processed couldn't get the part I time and wasted 6 pound on delivery that I dont think will be refunded. Part was also left with neighbour which I did not specify in the 'safe place' instructions. Whole process just a headache.”

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Posted 10 months ago

“Collected the parts ordered on time and with no issues.”

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Posted 10 months ago

“Good value products with speedy delivery.”

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Posted 10 months ago

“Always good value”

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Posted 10 months ago

“They sent the wrong parts 😡”

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Posted 10 months ago

“Easy online order picked up with no problem”

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Posted 10 months ago

“Stuff is very accurate,they have Good vibes”

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Posted 10 months ago

“Good customer services, cheaper and good services”

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Posted 10 months ago

“Ordered online, picked up from store in Penryn with polite service couldn't ask for more.”

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Posted 10 months ago

“Good item and service thank you very much”

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Posted 10 months ago

“Had to order twice as your incompetent couriers couldn’t deliver to proper address cantvseem to tell the difference between a football club and a a haulage company absolute joke”

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Posted 10 months ago

“Good supplier of parts could put more people on shop floor dealing with customers”

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Posted 10 months ago

“Good price, as described, delivered on time”

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Posted 10 months ago

“Excellent service on fast delivery”

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Posted 10 months ago

“Order processed quickly. Thank you for your service.”

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Posted 10 months ago

“When placing the order, I provided all exact details of my vehicle, including model, year, and part number, to ensure the correct item would be delivered. Upon collecting the part at your Harlow store, I brought my old ignition coil and explicitly asked whether the part I was collecting was the exact same as my original one. The staff member confirmed without hesitation that it was 100% the correct part. I fully trusted this confirmation, as well as the verification from your online system. The box the part came in was a plain, open cardboard box with no labels, seals, or markings. When I showed my original part, the staff member compared it and again assured me it was the correct part. Because of this confirmation, I did not see any reason to keep the box. I had no space in my small bag to carry it, and trusted completely that I was receiving the correct part. I discarded the box and left the store. My mechanic confirmed that the bolt positions are wrong and it will not fit my car. I am deeply upset and feel cheated. This situation is entirely the fault of GSF. The staff member should never have told me with 100% certainty that this part was correct. I trusted your system and your employee, and now I am left with a useless part, wasted time, and additional inconvenience. It is completely unacceptable that I am expected to return the part in its original box when the error was yours, and the box was discarded in good faith.”

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Posted 10 months ago

“Good service from Eastleigh outlet”

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Posted 10 months ago

“Trafford park branch has the laziest staff . Never ever get served in under 15 mins even for click and collect as only 1 fella serving and the others behind the glass laughing about last night's football. They obviously have no customer service training and think the customer is there for their benefit.”

Helpful Report

Posted 10 months ago

GSFCarParts.com is rated 4.5 based on 61,884 reviews