GSFCarParts.com Reviews

Name: GSFCarParts.com
Address: Units 21-27, The Fort Industrial Park Dunlop Way, B35 7AR, Birmingham
Rating: 4.47

4.5 Rating 58,745 Reviews

87 %

of reviewers recommend GSFCarParts.com

4.5

Based on 58,745 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About GSFCarParts.com:

At GSF Car Parts we stock a huge range of car parts for all makes and models. Simply enter your car’s registration or vehicle details to find the right part in seconds.

We offer free UK delivery on all orders over £25 or Click & Collect for FREE in just 30 minutes from one of our 170+ stores across the UK.

Visit Website

Phone:

0121 626 7971

Email:

reviews@gsfcarparts.com

Location:

Units 21-27, The Fort Industrial Park Dunlop Way, B35 7AR
Birmingham
B35 7AR

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GSFCarParts.com 5 star review on 7th December 2025

155

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Just put in my reg and got my car and all the parts so you know its the right part”

Helpful Report

Posted 7 months ago

“Great Service. Parts booked online and correct parts collected next day. Many thanks to all staff at Poole Wessex Trade Centre.”

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Posted 7 months ago

“Service perfect”

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Posted 7 months ago

“Recieved on time”

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Posted 7 months ago

“I ordered a pair of rear discs for my Peugeot, and the system loaded pads to my basket as well, I assumed they were rear pads. Within a minute or so after paying, I checked the order and found that front pads not rears had been loaded to the order. I immediately called GSF, and asked them to ammend this, but was told it was too late, and front pads was what I was getting, and that I could send them back for refund or exchange. With return postage for the pads and their replacements at roughly £9.00, plus my time packing and posting, it makes for a dear set of rear pads. What annoys me is thatthey could easily have ammended the shipment....they just couldn't be bothere! So, they've lost a customer.”

Helpful Report

Posted 7 months ago

Hi Peter, Thank you for sharing your experience, and I’m truly sorry to hear about the mix-up with your order. I understand how frustrating it can be to receive items that are not what you expected, and I apologise for any inconvenience this has caused. We strive to provide excellent service and I regret that we fell short this time. Your feedback is crucial, and I will ensure it is communicated to our team to improve our processes in the future. If there's anything else we can assist you with or further discuss, please reach out to our customer service team. Thank you for your understanding. Best wishes, Team GSFCarParts.com

Posted 7 months ago

“Collected Battery. Product good. Service slow as had to wait at desk 0ver 5 minutes to be physically served.”

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Posted 7 months ago

“Great value and easy to deal with”

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Posted 7 months ago

“Very efficient and helpful good prices too”

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Posted 7 months ago

“Every time they give me wrong peace No go never 👎”

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Posted 7 months ago

“Easy to use website everything supplied correctly fast service in branch collected items”

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Posted 7 months ago

“Great service, easy to order . Just a great company”

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Posted 7 months ago

“Still not received my order”

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Posted 7 months ago

Hi Steve, Thank you for reaching out and sharing your concerns. I'm really sorry to hear that you haven't received your order yet. I understand how important it is to get your parts in a timely manner, and I apologise for any inconvenience this has caused. Please know that your feedback is valuable to us, and we will be investigating this matter to ensure improvements are made. If you need further assistance or would like to discuss your situation in more detail, please don't hesitate to contact our customer service team on reviews@gsfgroup.com. Thank you for your patience. Best wishes, Team GSFCarParts.com

Posted 7 months ago

“Used Evri for delivery, slow and no information from them, then found parts were wrong when car was stripped down ready Had to return them to a gsf store and they don’t send them back for a week so have to wait for refund, shocking service”

Helpful Report

Posted 7 months ago

Hi Lindsay, Thank you for taking the time to share your experience. I’m truly sorry to hear about the delays in delivery and the issues with your parts. I understand how frustrating it can be to be left waiting for both your order and a refund. Your feedback is important to us, and we will look into this matter to help improve our services in the future. If there’s anything else we can assist you with, don’t hesitate to reach out to our customer service team. Thank you for your understanding. Best wishes, Team GSFCarParts.com

Posted 7 months ago

“Pleasant and polite staff..will use again”

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Posted 7 months ago

“Good fast efficient service as always”

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Posted 7 months ago

“just the job”

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Posted 7 months ago

“Very helpful”

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Posted 7 months ago

“The staff at the counter was one of the most knowledgeable that I've met in a while. Helped me find all variations of parts that I need while maintaining high customer service level. Very pleasant experience”

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Posted 7 months ago

“Excellent selection of parts. Always go with Delphi parts (3 year warranty), which are OEM quality. Very reasonable price. Good quick service from GSF.”

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Posted 7 months ago

“my order was delivered on time. Cra battery was new.”

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Posted 7 months ago

GSFCarParts.com is rated 4.5 based on 58,745 reviews