GSFCarParts.com Reviews

Name: GSFCarParts.com
Address: Units 21-27, The Fort Industrial Park Dunlop Way, B35 7AR, Birmingham
Rating: 4.47

4.5 Rating 57,555 Reviews

87 %

of reviewers recommend GSFCarParts.com

4.5

Based on 57,555 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About GSFCarParts.com:

At GSF Car Parts we stock a huge range of car parts for all makes and models. Simply enter your car’s registration or vehicle details to find the right part in seconds.

We offer free UK delivery on all orders over £25 or Click & Collect for FREE in just 30 minutes from one of our 170+ stores across the UK.

Visit Website

Phone:

0121 626 7971

Email:

reviews@gsfcarparts.com

Location:

Units 21-27, The Fort Industrial Park Dunlop Way, B35 7AR
Birmingham
B35 7AR

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GSFCarParts.com 5 star review on 24th July 2025

153

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“GSF service very poor. There was a free gift to come with the product. It did not arrive with the order as promised. Was asked to reorder, after receiving invitation from GSF to participate in the promotion again. The second order for the same products arrived also with no promised free gift. After spending all that money, was told by GSF that there was no free gifts left for me. Should have chosen their cheaper competition. Will not trust them again.”

Helpful Report

Posted 11 months ago

“Didn't arrive”

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Posted 11 months ago

“Wrong filter supplied didn't fit but right part number returned on 18th August still waiting for refund disgusting service”

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Posted 10 months ago

“Got to take them back, was given the wrong brake pads Colin Ford”

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Posted 7 months ago

“Gsf used to be a good company to deal with not any more. Trade spend 2k a month but customer can go online and get it cheaper makes us look like we ripping folk off”

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Posted 7 months ago

“Never received the items very disappointing”

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Posted 7 months ago

“Didn't fit correctly on my car even tho I put my registration number.”

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Posted 7 months ago

“I was supplied with the wrong part and had to buy another part from a supplier who cared to pay attention to detail.”

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Posted 7 months ago

“Is not fitting totally different model. It says is for C class but not good.”

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Posted 7 months ago

“Part was incorrect”

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Posted 7 months ago

“They sell wrong items.”

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Posted 6 months ago

“Click & collect, told it was ready, none in stock when I got there. Poor”

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Posted 6 months ago

“After ordering online with reg number Incorrect pads given only noticed when my lad was fitting couldn’t return on the day as it was after 2 pm on the Saturday needed to purchase pads from another supplier not returned as yet hope to receive money back”

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Posted 6 months ago

“Still haven't had a reply to my email regarding my order,still waiting for a refund,I will never use GSF again.”

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Posted 6 months ago

“Wiper was listed as "universal" but didn't fit. I emailed but haven't had a reply.”

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Posted 6 months ago

“One of the part was missing cost £86 and even after 12 days I didn’t receive my refund money”

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Posted 6 months ago

“I ordered brakes front and back disc,battery gearbox oil and paid for next day ,the only thing that arrived was a battery a week letter I emailed them to find out what was going on but eventually I found out rear shoes out off stock online ,I don't gwt why you didn't send everything else ,I went in my local branch but they where useless wouldn't help as online order, I finally had enough ask for refund 5 days later still not had refund what a jokr”

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Posted 6 months ago

“Poor customer service”

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Posted 6 months ago

“Service great, parts quality rubbish. I replaced my top mounts late last year, and now, one bearing is tight, causing the spring to jump as the top plate fails to swivel. Needed a new bearing. New one is stiff to turn, harsh, as if no grease. Movement is worse than the old one that is seizing. Binned it. Re-using the original, now 10 years old.”

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Posted 6 months ago

“Courier damaged packaging so badly that I thought the brake discs and brake pads had collided and broken the wear indicator wire on the brembo pads. The outside of the box was re-sealed in tape by the courier company ; the box containing the discs had split and the heavy metal had been rattling around and damaging the box containing the brake pads. I have full images of the poor condition of the packaging and can submit photos if required, unfortunately they are on my phone and not this iPad.”

Helpful Report

Posted 6 months ago

GSFCarParts.com is rated 4.5 based on 57,555 reviews