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GSFCarParts.com Reviews

4.5 Rating 60,463 Reviews
87 %
of reviewers recommend GSFCarParts.com
Company Reviews Product Reviews
11,285
 Metrics Info
4.5
Based on 60,463 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Could Be Better
Read GSFCarParts.com Reviews

About GSFCarParts.com:

At GSF Car Parts we stock a huge range of car parts for all makes and models. Simply enter your car’s registration or vehicle details to find the right part in seconds.

We offer free UK delivery on all orders over £25 or Click & Collect for FREE in just 30 minutes from one of our 170+ stores across the UK.

Visit Website

Phone:

0121 626 7971

Email:

reviews@gsfcarparts.com

Location:

Units 21-27, The Fort Industrial Park Dunlop Way, B35 7AR
Birmingham
B35 7AR

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T Sus
Verified Buyer
“Easy purchase”
Helpful Report
Posted 9 months ago
M Burr
Verified Buyer
“Very helpful staff”
Helpful Report
Posted 9 months ago
P Mc Ardle Mcardle
Verified Buyer
“Wouldn't go anywhere else 1st class”
Helpful Report
Posted 9 months ago
A Khan
Verified Buyer
“Bought part from GSFcarparts but unfortunately not correct part for my vehicle, no problem in refunding and on top of that spent 20mins with me giving me advice, would highly recommend Campbell St Stoke on Trent Branch”
Helpful Report
Posted 9 months ago
J Rodgers
Verified Buyer
“Ordered 4 new spark plugs for my sons Fiesta Found one had been used and put back in a new box ! All sorted by the guys at Barnstaple and gave me a free can of brake cleaner as an apology”
Helpful Report
Posted 9 months ago
D Bird
Verified Buyer
“Ordered item received notification it was ready to collect when I arrived it wasn’t there kept getting notifications saying I need to pick it up or it’ll go back in stock but item wasn’t in stick”
Helpful Report
Posted 9 months ago
A
Verified Buyer
“prompt delivery”
Helpful Report
Posted 9 months ago
S Mahmood
Verified Buyer
“Ordered headlamp bulbs online; was assured they were the right ones but when i collected them and went back to my car (parked in the GSF car park) and checked against the old bulb realised they were different. I walked straight back into the shop only to be told they couldn't accept returns of bulbs; I asked the staff where this policy was in writing on display or in policy documents, they were unable to show me anything but still refused to replace the bulbs with the correct ones. I had to pay again for the correct bulbs. I've shopped with GSF often in the past but in future will be buying from Europarts instead. Much better customer service and never been ripped off by Europarts. I collected the parts and returned to the shop within 3 minutes of walking out and not even having left the GSF car park just to be told that I could well have used the new bulbs within that time before trying to return them.... they were still in their packaging so clearly unused! GSF have lost another customer over this.”
Helpful Report
Posted 9 months ago
B Manock
Verified Buyer
“Love our local GSF in Otley! Helpful staff, great service and prices. Always my first stop.”
Helpful Report
Posted 9 months ago
A
Verified Buyer
“Great price and service”
Helpful Report
Posted 9 months ago
M Harriss
Verified Buyer
“Ordered 3 items for a job, got the email and text that they were ready to collect. When I arrived, one item wasn’t there as it hadn’t arrived yet, despite the stock check online, the email and the text confirming it was all ready. Even with a discount, it cost me a bit extra for a more expensive part that was in stock as I needed to do the job that morning. After a previous issue with ordering for delivery, and the fact they have a very slow website, GSF is my last resort for purchasing these days”
Helpful Report
Posted 9 months ago
D Barker
Verified Buyer
“Ordered 8.30 pm, arrived following day. Fabulous service and good priced.”
Helpful Report
Posted 9 months ago
P BARCZEWSKI
Verified Buyer
“Many thanks! Perfect!”
Helpful Report
Posted 9 months ago
J Welch
Verified Buyer
“Great parts and price deals”
Helpful Report
Posted 9 months ago
J Harris
Verified Buyer
“Parts arrived quickly and at a good price.”
Helpful Report
Posted 9 months ago
J McColl
Verified Buyer
“A very friendly and professional service”
Helpful Report
Posted 9 months ago
A
Verified Buyer
“Just what I needed and very helpful staff”
Helpful Report
Posted 9 months ago
C Jones
Verified Buyer
“Price and availability ok. Wait in qeue at checkout always seems to be painful.”
Helpful Report
Posted 9 months ago
N Young
Verified Buyer
“Great service quality and price”
Helpful Report
Posted 9 months ago
A Mathison
Verified Buyer
“Quick and easy. Polite and efficient.”
Helpful Report
Posted 9 months ago
GSFCarParts.com is rated 4.5 based on 60,463 reviews
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