Gym Direct Reviews

Name: Gym Direct
Address: 23-25, Mangrove Lane, 23-25, Mangrove Lane, Taren Point
Rating: 4.42

4.4 Rating 1,847 Reviews

84 %

of reviewers recommend Gym Direct

4.4

Based on 1,847 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Gym Direct 5 star review on 27th November 2025

Mohammed Naanouh Naa****

Gym Direct 5 star review on 19th April 2025

Anand Merc****

147

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Order was sent and arrived quickly. Everything was exactly as expected - which is great. After many orders I have not been disappointed by GD yet, which is quite different to some other gym equipment sellers.”

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Posted 1 year ago

“The team at Gym Direct are solid. Had a slight hiccup with the delivery however it was swiftly resolved. Integrity in spades, very reassuring. Cheers Kurt”

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Posted 1 year ago

“Great service”

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Posted 1 year ago

“Very good.”

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Posted 1 year ago

“The best gear at the best price. Well built equipment, and prompty delivered with no hassles, that will last you for years, paying for itself many times over. Work out in your own sanctuary, and never go to a commercial gym ever again!”

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Posted 1 year ago

“Good product, Good price, Great communication and service. Thank you”

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Posted 1 year ago

“Excellent Thank you!”

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Posted 1 year ago

“Very helpful staff and super high quality mat”

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Posted 1 year ago

“Excellent customer service”

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Posted 1 year ago

“Fast delivery. Weight bench ordered, strong and well put together.”

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Posted 1 year ago

“We ordered a smith machine with high/low pullies,weights and an incline/decline bench back in July and we could honestly not be happier! It has been an awesome set-up for our home gym! Very quick delivery! We did have a bit of a whoops with a set of weights that's went missing for a bit but Gym Direct was very professional about it and it got sorted.”

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Posted 1 year ago

“Awesome service”

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Posted 1 year ago

“Great service, great weight rack and fast delivery. Very happy with my purchase”

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Posted 1 year ago

“Bought some flooring online. Was ready to be picked up the next day and took around 5 minutes when I arrived. Quick and professional service.”

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Posted 1 year ago

“Gym Direct’s service and communication was top notch. The equipment I received was very good quality. I’ll definitely be using Gym Direct again. Thanks”

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Posted 1 year ago

“Delivery was fast, happy with the equipment, a positive experience.”

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Posted 1 year ago

“Good quality equipment and quick shipping. Would buy more equipment when needed.”

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Posted 1 year ago

“Leg Extension great valve for money easy to assemble and works well. Delivered 3 days after ordering.”

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Posted 1 year ago

“well described product, delivery was responsive, and at a good price thank you”

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Posted 1 year ago

“Very happy with my purchase from Gym direct. Great customer service. Equipment is really good quality”

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Posted 1 year ago

Gym Direct is rated 4.4 based on 1,847 reviews