Gym Direct Reviews

Name: Gym Direct
Address: 23-25, Mangrove Lane, 23-25, Mangrove Lane, Taren Point
Rating: 4.42

4.4 Rating 1,847 Reviews

84 %

of reviewers recommend Gym Direct

4.4

Based on 1,847 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Gym Direct 5 star review on 27th November 2025

Mohammed Naanouh Naa****

Gym Direct 5 star review on 19th April 2025

Anand Merc****

147

Anonymous

Anonymous // 01/01/2019

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“Quick delivery, reasonable price and great quality. When I needed an issue resolved, their customer service team was surprisingly fast too. Can’t fault anything.”

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Posted 2 years ago

Thank you so much for your kind words and for rating Gym Direct 5 stars! I'm so glad we could provide you with quick delivery, reasonable prices, great quality and quick customer service resolution. We appreciate the wonderful review!

Posted 2 years ago

“Very happy with the products and packaging was secure, items did arrive in multiple parcels and on differents days but I didnt find it a problem for me. The delivery guy was very friendly and talkative and helped explain about the delivery delay”

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Posted 2 years ago

Thank you for your 4 star rating of Gym Direct, John! We are thrilled to hear that you were happy with the products and the packaging was secure. We're glad you didn't have a problem with your parcel arriving on different days. Lastly, we appreciate your kind comments about the delivery guy; we will be sure to let him know.

Posted 2 years ago

“Price of hex dumbbells were unbeatable and the service was excellent - my order was dispatched within 5 hours of ordering - amazing!”

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Posted 2 years ago

Thank you very much for such an amazing rating! We are so pleased to hear that you had an amazing experience with Gym Direct, especially with the price of hex dumbbells being unbeatable and the excellent service. We truly appreciate your kind words and it's great to know that your order was dispatched within 5 hours of ordering!

Posted 2 years ago

“Order processed and delivered very quickly! Added olympic sized dumbells to the collection, awesome quality, very happy. Thanks”

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Posted 2 years ago

Thank you, Thomas, for your five star rating of Gym Direct! We're glad to hear that your order was processed and delivered quickly and that you were pleased with the quality of the olympic sized dumbells. We appreciate your feedback and we're glad that you are happy with the experience. Thank you for your support!

Posted 2 years ago

“quality gear & fast shipping”

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Posted 2 years ago

Thank you so much for your 5-star rating of Gym Direct! We are so appreciative of your loyalty for our quality gear and fast shipping. We hope to continue providing you with top-notch products and customer service. Thank you for your support!

Posted 2 years ago

“Great customer service quick delivery and a quality product”

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Posted 2 years ago

Thank you, Gerald, for your generous 5-star rating of Gym Direct! We are glad that you found our customer service, prompt delivery and quality product to be satisfactory. We hope to continue delivering on our commitment to your and other customers' satisfaction.

Posted 2 years ago

“Great prices , fast shipping so you can get into your workouts fast ! Easy to use website”

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Posted 2 years ago

Thank you for your 5 star rating of Gym Direct, Laura! We are so glad you appreciate our great prices, fast shipping, and easy to use website, so you can get into your workouts quickly and without hassle. Thank you for your support!

Posted 2 years ago

“Great service and speedy delivery, very happy with my purchase”

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Posted 2 years ago

Thank you Josh for your wonderful 5 star rating of Gym Direct! We are so glad to hear you were impressed with our great service and speedy delivery, and that you are very happy with your purchase. Thank you again for your kind words!

Posted 2 years ago

“Excellent barbell and weights. Love the uplifting bright colours”

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Posted 2 years ago

Thank you so much for your wonderful 5 star rating, Christina! We're so glad that you're enjoying our barbells and weights, as well as the uplifting bright colors! We greatly appreciate your feedback!

Posted 2 years ago

“Great Service!”

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Posted 2 years ago

Thank you for the 5-star rating, Nicole! It means a lot that you had such an enjoyable experience at Gym Direct. We appreciate your kind words and are so glad that you felt like you had great service. Thank you for your support!

Posted 2 years ago

“Good quality of the product and very good shipping, definitely I will buy something in the future with you.”

Gym Direct 5 star review on 17th September 2023

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Posted 2 years ago

Thank you for your 5 star rating! We are delighted to hear that you were impressed with the good quality of our product and our fast shipping. We look forward to having you as a customer again in the future!

Posted 2 years ago

“great value products & fast shipping”

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Posted 2 years ago

Thank you so much for giving Gym Direct a 5 star rating! We're very proud of our great value products and fast shipping. We really appreciate your loyalty in becoming a customer of ours.

Posted 2 years ago

“The staff were fantastic in assisting with my enquires into the product I wished to purchase and ensured I got the best possible deal. The plates I ordered are in fantastic condition and do the job. Couldn’t be happier.”

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Posted 2 years ago

Thank you for your amazing 5 star rating of Gym Direct! We are so glad to hear that the staff were great in helping you with whatever you needed, and that you are happy with the plates you purchased. We appreciate your kind words and support!

Posted 2 years ago

“Super quick deliver. Good comms. Delivery guy even dropped my new bar next to my squat rack in my garage gym. Cheers.”

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Posted 2 years ago

Thank you so much for the 5 star rating, Chris! We're glad to hear that our quick delivery and good communication put a smile on your face! We're even more delighted that our delivery guy was able to get your new bar next to your squat rack in your garage gym - that is very impressive! Cheers to you!

Posted 2 years ago

“Gets the job done but not sure how long it will last. The rubber around the hole on the rubber plate is dodgy.”

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Posted 2 years ago

Thank you so much for taking the time to provide us with your feedback regarding your experience with Gym Direct, Taylor. We value your opinion and appreciate you letting us know about the issues with our rubber plate. We apologize for the dodgy rubber around the hole. Can you please tell us more about what happened, so we can figure out how we can improve our products? We would be grateful for any additional information you can provide.

Posted 2 years ago

“Delivered the next day, perfect service. The product is as it should be, superb.”

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Posted 2 years ago

“My first choice for exercise equipment. Great value for money.”

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Posted 2 years ago

Thank you so much for your five-star rating of Gym Direct! We are so glad that you have chosen us as your first choice for exercise equipment – great value for money and top notch quality. We appreciate your loyalty and thank you for being a valued customer!

Posted 2 years ago

“I find the combination of bar bell and dumb bell great . Good quality easy to change from bar bell to dumb bell . And I can add down track if and when nessercery.”

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Posted 2 years ago

Thank you very much for your 4-star rating of Gym Direct! We are so happy that you appreciate the combination of barbell and dumbbell, and that you find them to be of good quality and easy to change. We are also delighted that you can add down track when needed. We appreciate the support from our customers, and we hope you enjoy your equipment!"

Posted 2 years ago

“Very good products at a reasonable price. Customer service was also great as they response really fast to your enquiries. Very satisfied with both the product and service and will buy from them again whenever I need more equipments.”

Gym Direct 5 star review on 7th September 2023

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Posted 2 years ago

Thank you Suk for your wonderful 5-star rating of Gym Direct. We are thrilled to hear you found our products very good at a reasonable price. We are also delighted to know that our customer service was great and responded quickly to your inquiries. We are glad that you were satisfied with both the product and service and look forward to having you shop with us whenever you need more equipment.

Posted 2 years ago

“Tricep rope is a Good quality piece of kit thank you”

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Posted 2 years ago

Thank you so much for taking the time to write a 5-star review of Gym Direct! We're thrilled to hear that you liked the tricep rope- it's a great quality piece of kit! Thank you.

Posted 2 years ago

Gym Direct is rated 4.4 based on 1,847 reviews