Gym Direct Reviews

Name: Gym Direct
Address: 23-25, Mangrove Lane, 23-25, Mangrove Lane, Taren Point
Rating: 4.41

4.4 Rating 1,681 Reviews

84 %

of reviewers recommend Gym Direct

4.4

Based on 1,681 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Gym Direct 5 star review on 19th April 2025

Anand Merc****

Gym Direct 5 star review on 14th April 2025

Mohammed Naanouh Naa****

Gym Direct 5 star review on 13th April 2025

Mohammed Naanouh Naa****

Gym Direct 5 star review on 7th April 2025

Tony Gr****

Gym Direct 5 star review on 28th March 2025

Andrew Wal****

141

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing price and quality! Best gym equipment I’ve purchased online. Everything I needed to set up my home gym. Fast delivery.”

Gym Direct 5 star review on 30th May 2024

Helpful Report

Posted 11 months ago

Thank you so much for taking the time to rate Gym Direct with five stars! It's fantastic to know that we were able to provide you with everything you needed to set up your home gym. Thank you again for your support! Best regards, #GDTeam

Posted 11 months ago

“The gear is top quality and the service was fast and on time... I am very pleased with all and will continue to use GYM DIRECT 👍”

Helpful Report

Posted 11 months ago

Dear Frank,Thank you so much for taking the time to give Gym Direct a 5-star rating. We truly appreciate your kind words and we are thrilled to hear that you found our gear to be top quality and our service fast and on time. It means a lot to us that you are pleased with your experience and we are grateful to have you as a customer. We can assure you that we will continue to provide you with the best service and top-quality gear. Thank you for choosing Gym Direct, and we look forward to serving you again in the future! Best regards, #GDTeam

Posted 11 months ago

“Excellent product and good quality Olympic weight plate”

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Posted 1 year ago

“Extremely professional to deal with. Fast delivery and great product. Will definitely use them again.”

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Posted 1 year ago

“Std weight plate storage tree muscle motion: great price well made, quick delivery. I did have an issue with the product damaged in transit, sent through photos on email, they got back to me straight away and were able to resolve the problem. Great to deal with”

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Posted 1 year ago

“Items where bought as Xmas present - Great service, quick delivery. Would recommend this company without hesitation.”

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Posted 1 year ago

“This is my second time ordering from gym direct and its always Great service, easy to use website and superfast delivery. Awesome”

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Posted 1 year ago

“Great service”

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Posted 1 year ago

“Bought the Foldable Adjustable Bench best bench for apartments, easy to use and solid as. So happy with it, not payed to say this.”

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Posted 1 year ago

“Great products, great prices and fast delivery.”

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Posted 1 year ago

“As usual, so reliable and my go to online store for a great price. Yeah Buddy!!!”

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Posted 1 year ago

“Great product, good communication from GymnDirect”

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Posted 1 year ago

“Exactly what my muscles needed!”

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Posted 1 year ago

“Hey your products are amazing and service is great. But im still waiting on one more product from yous, just wondering when will that be coming?”

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Posted 1 year ago

“Good quality at a decent price”

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Posted 1 year ago

“Fantastic customer service. They figured out that the delivery issue was with my address (which I entered incorrectly) and corrected the situation, after 5 delivery attempts. I'm very appreciative of how they went the extra step to ensure that I got my order. Thanks!”

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Posted 1 year ago

“The price was very good and the dumbbells were delivered within 24 hours of purchase.”

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Posted 1 year ago

We're thrilled to hear about your positive experience with the pricing and speedy delivery of your dumbbells! Ensuring our customers receive great value and prompt service is something we strive for every day. Thank you for choosing us and for taking the time to share your feedback. We hope you enjoy your new fitness gear!

Posted 1 year ago

“Found this company on-line after another company lost my order; they were so helpful and friendly, ordered my item Tuesday before Christmas and they had it delivered by the Friday! Would definitely use them for all our gym equipment going forward!”

Helpful Report

Posted 1 year ago

We are thrilled to hear that you found us after a disappointing experience with another company and that we were able to provide you with exceptional service. We pride ourselves on being helpful and friendly, and we are delighted that we could assist you in finding your desired gym equipment. Thank you once again for your positive review!

Posted 1 year ago

“Very quick delivery and service.”

Helpful Report

Posted 1 year ago

Thank you for your positive feedback on our delivery and service speed! We're delighted to know that we were able to meet your expectations with our quick turnaround. Your satisfaction is our top priority, and hearing that we've achieved it is truly rewarding. We look forward to serving you again in the future! #GDTeam

Posted 1 year ago

“Gym Direct has always been on my list of home gym suppliers to research when I am in the market for new equipment. I just bought the FT1006 and after a couple of questions I had that were answered very quickly, I went through with the sale and was well looked after during the entire sales process. Worth mentioning I bought this only a week before Christmas and received it within days!! very pleased with the delivery and the delivery cost, especially as I am up the Central Coast. Overall experience with Gym Direct and put them up the top of the list of any purchases for my home gym going forward, they have the range and the stock is replenished in a reasonable time frame.”

Helpful Report

Posted 1 year ago

Thank you for sharing your positive experience with Gym Direct, especially with your recent FT1006 purchase. We're delighted to hear about the quick and efficient response to your queries, the smooth sales process, and the speedy delivery, even just before Christmas. It's great to know we've earned a top spot on your list for future home gym equipment needs. We look forward to continuing to provide you with a wide range of quality products and excellent service. #GDTeam

Posted 1 year ago

Gym Direct is rated 4.4 based on 1,681 reviews