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Gym Direct Reviews

4.4 Rating 1,893 Reviews
84 %
of reviewers recommend Gym Direct
4.4
Based on 1,893 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
On-time Delivery
100%
Customer Service
Communication Channels
Email
Read Gym Direct Reviews
Anonymous
Anonymous  // 01/01/2019
“Great service.”
Helpful Report
Posted 5 years ago
Thanks!
Posted 5 years ago
“This was really good quality and fast delivery. Also appreciate the competitive pricing compared to others”
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Posted 5 years ago
Thank you so much for your feedback Avinesh. I'm glad to hear that you received a quality product and it was delivered quickly. We have been working hard to offer the best possible prices with our products too, so we're really pleased to hear that this is appreciated!
Posted 5 years ago
“Great team to deal with. 5 star all the way”
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Posted 5 years ago
I'm so glad you liked your purchase from Gym Direct, Neil. Thank you for taking the time to review our service and product!
Posted 5 years ago
“Fast delivery and super happy with the product.”
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Posted 5 years ago
Thank you so much, we really appreciate your feedback and will be sure to pass it on.
Posted 5 years ago
“Great prices and delivery came much faster than the eta. Highly recommend”
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Posted 5 years ago
Thanks for your review Sandra! We are so happy to hear that you had a good experience with us. We strive to provide the best possible service at the lowest prices and we're glad that this is what you experienced. If there's anything else we can do, please reach out anytime!
Posted 5 years ago
“I purchased a number of products from GymDirect, in three separate orders. All were dispatched and delivered within 8 days of the order, with 2 arriving within 6 days. Orders were processed quickly and efficiently, and notification provided upon dispatch, after which the items generally arrived within 2 days. Good communication, competitive prices, and i am happy with the quality of the equipment. Will do business again in the future.”
Helpful Report
Posted 5 years ago
Thank you for your review Wayne, we're so happy to hear that you received your orders quickly and the quality is what you were expecting. We work hard to ensure our customers are satisfied with their purchases--thank you for trusting us with your business!
Posted 5 years ago
“Great service, fast delivery & quality products.”
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Posted 5 years ago
Kate, thank you for your review! I'm glad to hear that our team was able to provide great service and deliver quality products. We are always looking for ways to improve our customer experience so please let us know if there is anything we can do better in the future.
Posted 5 years ago
“I’m really happy with the product and with the service! Great communication and quick delivery! Highly recommended”
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Posted 5 years ago
Thank you for your review Luca. I'm glad to hear that the product and service met your expectations. Thank you for giving us a 5-star rating!
Posted 5 years ago
“Great service, well done”
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Posted 5 years ago
Thank you for your review Eva. We're happy to hear that we were able to help and look forward to assisting you again in the future.
Posted 5 years ago
“A great store that has such a huge variety of items. Shipping is fast and will continue to use Gym Direct in the future.”
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Posted 5 years ago
Thank you for your review. We're so happy to hear that you've had a great experience with our store and shipping! We hope to see you back in the future when your fitness needs change or grow. Thank you again for taking the time to leave us feedback and we look forward to hearing from you soon.
Posted 5 years ago
“Great price, fast delivery, quality stuff.”
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Posted 5 years ago
Thanks for the review Jagmohan, I'm glad to hear you're happy with our service. We always strive to provide our customers with an excellent experience and your feedback is very much appreciated.
Posted 5 years ago
“Perfect transaction from beginning to end. Highly recommended to all.”
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Posted 5 years ago
Hi Donna, thank you for your review and 5-star rating of Gym Direct. We're so happy to hear that we were able to provide the perfect transaction from beginning to end--we appreciate it! We always aim for a smooth experience with our customers, and it's great knowing that we hit the mark this time as well. Thank you again for taking the time out of your day to share feedback on your purchase here at Gym Direct - we hope you'll continue to shop with us in the future!
Posted 5 years ago
“Good weights. Delivered fast”
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Posted 5 years ago
Thanks for your feedback, Rowan!
Posted 5 years ago
“My second order from these guys. Great value and quick service. Definitely recommended. Great service to my phone enquiry aswell. Oh and my kettlebells were top notch!”
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Posted 5 years ago
Thanks for taking the time to review your purchase, David! I'm so glad you liked our service and that you found our kettlebells top notch. We are committed to providing a high quality product at an affordable price with exceptional customer service. We're thrilled that we were able to exceed your expectations on all three fronts. Thank you again for shopping with us, I'll be sure to pass along your feedback about the kettlebells--they have been very popular lately!
Posted 5 years ago
“Happy with speedy delivery comfortable weight bar and plates”
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Posted 5 years ago
Thank you for taking the time to review your purchase from Gym Direct, Belinda! I'm so glad to hear that you're happy with everything and we'll be sure to pass this feedback on. We take pride in providing a great customer experience and it's always terrific when we know that our customers are satisfied!
Posted 5 years ago
“The whole process of ordering and receiving my item was quick. I’m a matter of 4 days I had received and built and started to use my dual pulley tower”
Helpful Report
Posted 5 years ago
Thank you for your feedback, we're happy to hear that the process went smoothly and that the product was what you expected. We always appreciate hearing from our customers so please let us know if there's anything else we can do for you!
Posted 5 years ago
Thank you for your review Eva, it's great to hear that the whole process went smoothly.
Posted 5 years ago
“Really affordable prices, fast delivery and friendly service. Good business..”
Helpful Report
Posted 5 years ago
Thank you for taking the time to write a review and share your experience with us! We're so glad that we were able to provide such a positive shopping experience. We work hard every day to ensure our customers get what they need, when they need it and at an affordable price. It's great hearing from our customers about how well we've done this for them. Thank you again for sharing your thoughts on Gym Direct!
Posted 5 years ago
Thank you for your review Jagmohan. We are glad to hear that our prices, delivery times and customer service are all meeting your needs. We're always working to improve our business so if there's anything we can do better please let us know!
Posted 5 years ago
“Good products and speedy delivery”
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Posted 5 years ago
Thank you for the 5 star review! We're so glad to hear that our products are meeting your needs and that our shipping times are working out well. If there's anything we can do to make your experience even better, please let us know.
Posted 5 years ago
Robert, thank you for the review and feedback. I'm glad to hear that your experience was a good one!
Posted 5 years ago
“Excellent product with high quality parts and components. Delivery delays were extensive due to covid which was the only concern I had. Otherwise, I recommend your products to anyone who is serious about getting into shape. Your products are reasonably priced and are easy to assemble. Commercial gym quality standards is the impression I received. Thanks Team.”
Helpful Report
Posted 5 years ago
Thank you for your review, Petar. I'm glad to hear that our product has met your expectations and that you are satisfied with the quality of service we provide. We strive to ensure all customers receive high-quality products at an affordable price, delivered on time. I'm sorry to hear about the delays in delivery--we take pride in delivering packages as quickly as possible, so it's good to know this was not a common experience for other customers! If there is anything else we can do for you please let us know.
Posted 5 years ago
“Good price and good customer support”
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Posted 5 years ago
Thank you for your review, it's great to hear that you liked our customer service!
Posted 5 years ago
Gym Direct is rated 4.4 based on 1,893 reviews