Gym Direct Reviews

Name: Gym Direct
Address: 23-25, Mangrove Lane, 23-25, Mangrove Lane, Taren Point
Rating: 4.41

4.4 Rating 1,695 Reviews

84 %

of reviewers recommend Gym Direct

4.4

Based on 1,695 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Gym Direct 5 star review on 6th May 2025

Mo Naa****

Mohammed Naanouh Naa****

Gym Direct 5 star review on 19th April 2025

Anand Merc****

Gym Direct 5 star review on 14th April 2025

Mohammed Naanouh Naa****

Gym Direct 5 star review on 13th April 2025

Mohammed Naanouh Naa****

Gym Direct 5 star review on 7th April 2025

Tony Gr****

143

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great quality equipment”

Helpful Report

Posted 2 years ago

Thank you for choosing Gym Direct, and for leaving such a positive review. We're glad to hear that you're happy with the quality of our equipment. We strive to provide our customers with the best possible experience, and we're glad to have been able to do that for you. If there's anything else we can do to make your experience even better, please don't hesitate to let us know. We value your feedback and want to ensure that you're completely satisfied with your purchase. Thank you again for choosing Gym Direct, and we hope to see you back soon! - GD

Posted 2 years ago

“Flat bench is sturdy and of good quality. I am always satisfied with Gym Direct's customer service and good value items. Highly recommend.”

Gym Direct 5 star review on 2nd January 2023

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Posted 2 years ago

Thank you for choosing Gym Direct, Donni! We're glad to hear that you are always satisfied with our customer service and good value items. We appreciate your recommendation and we hope that you'll continue to choose us for all of your fitness needs. - GD

Posted 2 years ago

“Quick delivery,bag is outstanding quality my son is very happy thank you”

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Posted 2 years ago

Thank you for choosing Gym Direct, Renee! I'm glad to hear your son is enjoying his new gym bag and that it was delivered quickly. We appreciate your business and hope you'll shop with us again in the future. - GD

Posted 2 years ago

“Click and collect was super easy, including having all the gear loaded into my car by the helpful staff member. Thanks!”

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Posted 2 years ago

Thank you for choosing Gym Direct, John! We're glad you found our click and collect service easy to use. Our staff are happy to help load your gear into your car--thank you for giving them a shout out. We hope to see you back at Gym Direct soon! - GD

Posted 2 years ago

“Excellent service by Gym Direct from start to finish.”

Helpful Report

Posted 2 years ago

Thank you for choosing Gym Direct and leaving such a positive review. We're happy to hear that you had an excellent experience with us from start to finish. Our team strives to provide the best possible service and we're glad that we were able to meet your needs. If there is anything else we can do for you in the future, please don't hesitate to let us know. We appreciate your business and look forward to serving you again in the future. - GD

Posted 2 years ago

“Cheapest I could find and quick delivery, can’t argue with that”

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Posted 2 years ago

Thank you for choosing Gym Direct, Richard! We're glad to have been able to offer you a great deal on quality fitness equipment. We hope you enjoy your new gear! - GD

Posted 2 years ago

“Easy to purchase and fast delivery.”

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Posted 2 years ago

“Very easy to deal with and professional”

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Posted 2 years ago

“Great product fantastic service”

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Posted 2 years ago

“Bought a dumbell set and stand from 2.5 to 25kg, the dumbell arrived within one week. Very happy with it thanks GYm Direct”

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Posted 2 years ago

Thank you for your purchase, Hung! We're happy to hear you're pleased with your new dumbbell set. Thank you for choosing Gym Direct and we hope to serve you again in the future. - GD

Posted 2 years ago

“Always kept up to date with delivery informaiton and very quick to send out my order. Happy!”

Helpful Report

Posted 2 years ago

Thank you for choosing Gym Direct, and for leaving such a positive review. We're happy to hear that you were kept up to date with your order and that it arrived quickly. We appreciate your business, and we hope to serve you again in the future. - GD

Posted 2 years ago

“Quick delivery, quality products. Absolutely the best price on heavy kettlebells.”

Gym Direct 5 star review on 8th December 2022

Helpful Report

Posted 2 years ago

Thank you for your review, Michael! We're glad to hear that you're happy with both our delivery times and the quality of our products. We appreciate your business and are thrilled to offer the best prices on heavy kettlebells. Thanks again for choosing Gym Direct! - GD

Posted 2 years ago

“Hey guys, Everything worked perfectly and the service was great! I'm currently still waiting on a 7.5kg weight set as it wasn't in stock at the time.”

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Posted 2 years ago

Hi Blake, thanks for your review of Gym Direct! I'm glad to hear that you had a positive experience with our service. We're constantly expanding our range of products and I apologize for the inconvenience you experienced with the weight set. I'll make sure to pass on your feedback to our team. Thanks again for choosing Gym Direct! - GD

Posted 2 years ago

“Simple, easy, quick”

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Posted 2 years ago

Thank you for your review Shane! We're glad to hear that you found our process simple, easy and quick. We aim to make the experience as smooth as possible for our customers and it sounds like we succeeded in doing that with you. Thanks again for choosing Gym Direct and we hope to see you again soon! - GD

Posted 2 years ago

“Amazing service as per usual”

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Posted 2 years ago

Hi Mike, Thank you for leaving a review of your experience with Gym Direct. We're glad to hear that you had another great experience and that our service was up to par as usual. It's feedback like this that helps us continue striving to be the best in the industry. Thank you for choosing Gym Direct and we hope to see you back soon! - GD

Posted 2 years ago

“The service received from the team was great!”

Helpful Report

Posted 2 years ago

Thank you for choosing Gym Direct and leaving such a great review, we're so happy to hear that you had a great experience with our team. We pride ourselves on providing top-notch customer service and it's great to see that we delivered! If there is anything else we can do for you in the future, please don't hesitate to reach out. We hope to see you back at Gym Direct soon! - GD

Posted 2 years ago

“top service, got something ripped and instantly without asking too many questions they have sent me a replacement. Thank you”

Helpful Report

Posted 2 years ago

Mahmoud, thank you so much for your kind words about our service. We're glad to hear that you've had a positive experience with us and that we were able to quickly send you a replacement for your ripped equipment. We appreciate your business and look forward to serving you in the future. - GD

Posted 2 years ago

“Great range of products at an affordable price!”

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Posted 2 years ago

Thank you for choosing Gym Direct, we're glad to have you as a customer. Our goal is to provide quality fitness equipment at an affordable price. We appreciate your business and look forward to serving you in the future. - GD

Posted 2 years ago

“I received awesome service from first enquiry through to ordering, delivery and install and the treadmill itself is amazing!! I love the Sole F85 treadmill and, as this is my second attempt at purchasing a treadmill, I actually have something to compare both the service and machine to. I highly recommend both Gym Direct and the Sole F85 💖”

Helpful Report

Posted 2 years ago

Thank you for choosing Gym Direct, Tracy. We're thrilled to hear you're enjoying your new Sole F85 treadmill and that you received excellent service throughout the entire process. We pride ourselves on providing top-notch customer service and we're happy to know we exceeded your expectations. We hope you'll continue to recommend Gym Direct to your friends and family in the future. Thank you for choosing us! - GD

Posted 2 years ago

“Quick response to an enquiry. Foam roller seems to do the trick.”

Helpful Report

Posted 2 years ago

Thank you for choosing Gym Direct, and for your kind words. We're glad the foam roller is working well for you! If there's anything else we can do to help make your experience better, please don't hesitate to let us know. - GD

Posted 2 years ago

Gym Direct is rated 4.4 based on 1,695 reviews