Gym Direct Reviews

Name: Gym Direct
Address: 23-25, Mangrove Lane, 23-25, Mangrove Lane, Taren Point
Rating: 4.42

4.4 Rating 1,770 Reviews

84 %

of reviewers recommend Gym Direct

4.4

Based on 1,770 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Gym Direct 5 star review on 6th May 2025

Mo Naa****

Mohammed Naanouh Naa****

Gym Direct 5 star review on 19th April 2025

Anand Merc****

Gym Direct 5 star review on 14th April 2025

Mohammed Naanouh Naa****

Gym Direct 5 star review on 13th April 2025

Mohammed Naanouh Naa****

Gym Direct 5 star review on 7th April 2025

Tony Gr****

143

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Prompt delivery (within two weeks or so), after being told the item was not in stock at the time of order. The delivery driver could have been a bit more customer-oriented - the item was dropped at the front door without any notification of its delivery ie., no doorbell or knock. If that had happened the item could have been dropped at the front of the garage door and both the driver and myself would have saved some energy. Despite that however the item is of good quality and finish, and I am enjoying using it.”

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Posted 3 years ago

“Great product. Easy to order, easy pick up, returned one item only because it wasn’t required. No problem at all. Money refunded immediately. Customer service outstanding.”

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Posted 3 years ago

“I ordered the Muscle Motion Bumper Plate and Barbell Storage Rack for very small gym room. The unit is small but extremely strong for its size. It fitted in a small area with no restrictions on being able to access both sides of the rack. I’m really impressed with the rack, the very competitive price and most of all the service I was provided by Gym Direct. The delivery service was very quick. I will definitely use Gym Direct again”

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Posted 3 years ago

“Very impressed with Gym Direct, excellent communication and very prompt delivery.”

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Posted 3 years ago

Thank you for choosing Gym Direct, Michelle! I'm glad to hear that you're impressed with our communication and delivery. We strive to provide the best possible customer service and appreciate your business.

Posted 3 years ago

“Quality item very good communication”

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Posted 3 years ago

“Awesome customer service, very fast delivery and products are five star ⭐️”

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Posted 3 years ago

“Efficient delivery”

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Posted 3 years ago

“Brilliant product and super fast service. The plate rack is well designed and strong.”

Gym Direct 5 star review on 13th June 2022

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Posted 3 years ago

“I bought a leg extension from gym direct was so sceptic as I only buy from eBay and don't trust Alot of websites. I paid for the peg extension on a Monday by the following Monday my product had arrived.”

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Posted 3 years ago

“Equipment is great, delivery was fast, service was awesome.”

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Posted 3 years ago

“Gym Direct are super quick at delivering my gym equipment, quicker than other online gym stores! Thanks Gym Direct 👍👏”

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Posted 3 years ago

Thank you for your review of our bumper plates, Eva! We're so glad to hear that you're enjoying them. They are a great addition to any home gym! Thank you for choosing Gym Direct and we hope to see you again soon.

Posted 3 years ago

“Good pricing, good communication and fast delivery , very happy with the service.”

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Posted 3 years ago

Thank you for your positive review of our services, Kane. We're happy to hear that you've had a positive experience and that we were able to meet your needs quickly and efficiently. It is feedback like this that helps us continue striving to be the best in our industry. If there is anything further we can do to assist you in the future, please don't hesitate to let us know.

Posted 3 years ago

“Great service, showroom and pick up from warehouse. And good products are just a bonus!”

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Posted 3 years ago

Hi Gus, thanks for your kind words! We're glad you're happy with our service. :)

Posted 3 years ago

“Items were delivered as described. Good product. Well packaged”

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Posted 3 years ago

Thank you for your purchase of our home gym equipment Paul! We're glad to hear that you're happy with the product and that it was well-packaged. We appreciate your business and hope to serve you again in the future.

Posted 3 years ago

“Happy with my purchase! arrived in just a few days and was exactly what I expected. Thank you”

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Posted 3 years ago

Thank you for your review, Lisa. We're glad to hear that you're happy with the product and that it was well-packaged. We appreciate your business and hope to serve you again in the future.

Posted 3 years ago

“Great product and fair price. Delivery was easy and communication as well! -Morgan Grappling Dummy.”

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Posted 3 years ago

Thank you for choosing Gym Direct, Carlos. We're glad to hear that you're happy with your purchase and that the delivery process and communication went smoothly. We appreciate your business and hope to serve you again in the future.

Posted 3 years ago

“Great products, prices and service- made an order online and it was ready to collect within one working day. The staff at the warehouse in Taren Point were super friendly and even loaded the boxes in my car, great experience and looking forward to ordering more equipment for the home gym set up soon. Cheers!”

Gym Direct 5 star review on 5th June 2022

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Posted 3 years ago

Hi Joshua, thanks for your review and kind words. We're glad to hear you had a wonderful experience with us and that you're looking forward to ordering more equipment from us in the future! Thanks again for choosing to shop with us, we deeply appreciate it.

Posted 3 years ago

“Great price, efficiently processed and delivered as expected. I will be buying from Gym Direct again.”

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Posted 3 years ago

Thank you for your review, Jenny! We're glad to hear that you're happy with your purchase and that the delivery process went smoothly. We appreciate your kind words about our communication, and we're happy to know that you'll be coming back to us in the future. Thank you for choosing Gym Direct!

Posted 3 years ago

“Great quality product - gym director kept me informed on the progress of my order and came within a few working days. Thanks guys”

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Posted 3 years ago

Thank you for choosing Gym Direct, Maru. We're glad you love our 35kg barbell! Our products are made with the highest quality materials and construction to ensure a great experience for our customers. Thanks again for choosing Gym Direct!

Posted 3 years ago

“Very durable bench”

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Posted 3 years ago

Gym Direct is rated 4.4 based on 1,770 reviews