Hampergifts.co.uk Ltd Reviews

Name: Hampergifts.co.uk Ltd
Address: Hampergifts.co.uk LtdUnit 3, Spring Valley Business Centre, St. Albans
Rating: 4.79

4.8 Rating 3,461 Reviews

98 %

of reviewers recommend Hampergifts.co.uk Ltd

4.8

Based on 3,461 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Hampergifts.co.uk Ltd:

Beautiful hampers and gift baskets

Visit Website

Phone:

01727 895 900

Email:

sales@hampergifts.co.uk

Location:

Hampergifts.co.uk LtdUnit 3, Spring Valley Business Centre
St. Albans
AL3 6PD

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Hampergifts.co.uk Ltd 5 star review on 17th February 2024

100

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Postage too expensive. Hamper was smaller than expected.”

Helpful Report

Posted 8 years ago

Dear Theresa Thank you very much for your feedback. We have passed your comments onto our customer care team and someone will be in touch soon to follow up with you! Hampergifts Team

Posted 8 years ago

“Good service, but don't feel that the item reflected value for money, and the packaging was not indicative of an expensive gift. I have had to have the item repacked and gift wrapped for a very special event.”

Helpful Report

Posted 8 years ago

“Item was great but was smaller than it looked online. Next time pls try and show actual size of item properly online. I wanted a bigger hamper than what I received. A great service though????”

Helpful Report

Posted 8 years ago

Dear Bernice Thank you for your feedback! The sizes of all baskets are displayed in the CONTENTS tab however we will certainly try to make this clearer in future! We do hope to see you again soon Best wishes Hampergifts Team

Posted 8 years ago

“This is for a Christmas gift so not opened. Our initial response is that it looks poor value for the price paid - and whilst I am certain that all of the items listed are enclosed in the hamper, without opening it I cannot be sure. We are a little disappointed.”

Helpful Report

Posted 8 years ago

Dear Sharon Thank you for your email and we are sorry to hear of your disappointment. Someone from our customer care team will be in touch shortly Best wishes Hampergifts Team

Posted 8 years ago

“Hamper went to wrong address”

Helpful Report

Posted 8 years ago

Dear Susan Your parcel was successfully delivered on Monday. If you were not home at the time it may have been signed for by a neighbour. Someone from our Customer Care team will email you now with the delivery details. Thank you for getting in touch Hampergifts.co.uk Team

Posted 8 years ago

“Whilst I was happy (ish) with the product I felt that it was a bit pricey for what it contained. I have one further comment , on the website I was asked if I wanted to send a card/note with the hamper I duly filled in the section and fully expected the card to arrive with the hamper ,unfortunately this did not happen If you are going to offer services it would not be unreasonable for me to expect this to happen .I hope that you take this as a constructive critique Regards Jim Brown”

Helpful Report

Posted 9 years ago

Dear Jim, Thank you so much for your comment. All feedback, whether positive or not, is extremely valuable in helping us improve our service. The gift message is always attached in a clear document pouch on the outside of the box – next to the address label. Are you able to check again as sometimes this can be overlooked on initial receipt of the parcel? This has happened before! Very occasional the pouch may come loose during transit and we sincerely apologise if this has happened in this case. As a goodwill gesture we have just emailed you a voucher code for a 10% discount which we hope you will use on a future order with us! We do hope the hamper was still enjoyed and hope to see you again soon. Best wishes, Hampergifts.co.uk Team

Posted 9 years ago

“I have ordered from hampergifts.co.uk several times in the past, and i couldn't have faulted anything from previous purchases. However, the last time i placed an order (on 19 Oct), it didn't track on Quidco (the cash back website). I originally became aware of hampergifts.co.uk as a company, from Quidco - which is one of the reasons i keep using that company (as compared to various other hamper companies out there). Anyway, i had to manually raise a claim on Quidco's website (due to purchase on 19 Oct not tracking) - which is time consuming & annoying to have to do. I would assume the failure for the purchase to track on Quidco this time, is due to an IT problem on hampergifts.co.uk's website - as Quidco has been fine with all the other purchases i've made. Finally, the hamper was meant to be a surprise for the recipient. Parcel Force tried to deliver, and as no-one was in, it was deposited at their local post office. When the recepient collected their parcel several days later from the post office, (after i had to ruin the surprise and told them there was a parcel waiting from me!), the product may have tasted a bit staler. So, during the packaging process, i wonder if hampergifts.co.uk could stick a sticker on the outside of the box saying "Perishable"? And for Parcel Force to also write "Perishable" on the card they leave behind if no-one's in - so people collect their surprise hampers from the Post office quickly - to get the most out of the product inside. I have another hamper i'd like to order, but i will wait to see if the IT problem with hampergifts.co.uk tracking on Quidco gets resolved or not. If not, i may have to regretfully leave them for one of the other hamper companies listed on Quidco, due to ease of tracking the purchase automatically...”

Helpful Report

Posted 9 years ago

“Not almost as attractive as shown in buying advert . I must say a little disappointed with the overall look of the hamper ..Which was a great shame as it was a gift for all nursing staff in the heart hospital.”

Helpful Report

Posted 9 years ago

“The hamper arrived on time and my brother was very pleased to receive it as a birthday gift.”

Helpful Report

Posted 9 years ago

“It was a gift.”

Helpful Report

Posted 9 years ago

“The overall packaging was nothing special and although it was a breakfast hamper it didn't arrive until late afternoon and so utterly useless!!!! Very disappointed!!”

Helpful Report

Posted 9 years ago

“The gift was delivered OK - but the content was a bit meager compared to the price paid - not great value for money. Don't think I'll be using you again”

Helpful Report

Posted 9 years ago

“Although the hamper arrived on time and in excellent condition we were a little dissappointed with the overall size of the hamper.”

Helpful Report

Posted 9 years ago

Hampergifts.co.uk Ltd is rated 4.8 based on 3,461 reviews