Login
Start Free Trial Are you a business? Click Here

Harbor Freight Tools Reviews

1.7 Rating 326 Reviews
15 %
of reviewers recommend Harbor Freight Tools
1.7
Based on 326 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Accurate And Undamaged Orders
Greater than 68%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
1.5 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Visit Website

Write Your review

Harbor Freight Tools 5 star review on 13th March 2025
Luftwolf
Harbor Freight Tools 5 star review on 13th March 2025
Luftwolf
Harbor Freight Tools 1 star review on 28th December 2024
MJ
Harbor Freight Tools 1 star review on 27th October 2024
Jeff Davis
Harbor Freight Tools 1 star review on 2nd September 2024
Anonymous
Harbor Freight Tools 1 star review on 2nd September 2024
Anonymous
Harbor Freight Tools 1 star review on 2nd September 2024
Anonymous
18
Anonymous
Anonymous  // 01/01/2019
The customer service at this POS company is horrible. The employees are the bottom of the barrel. Last time I went in I was in a line that the lady was doing some return that was taking a long time and told to go to another line. I went and that lady was a chatty taking fool. Going on about her kids and not doing her job. I got in another line that just opened up and they did not take the next person but who could run there the fastest. When I got to the front of the line the lady said to get in another line she was closing. I told her to F off and threw the item on the counter and walked out. I will pay more rather than go to HF its full of the lowest quality workers ever.
Helpful Report
Posted 6 years ago
Good prices and the 'Pittsburgh ' brand of hand tools hold a lifetime warranty, just as 'Craftsman' does/did.
Helpful Report
Posted 6 years ago
They are always helpful. If they can't help they will get someone to help me if they can't in the moment the next day
Helpful Report
Posted 7 years ago
I was able to Exchange a drill that I bought for one that would work. I bought one came home plugged it in and it didn't even work so I have to go back pay $0.02 more and then I got another one.
Helpful Report
Posted 7 years ago
Purchased a rotary tool for about a third of big box stores and it's a higher voltage with more options and accessories.
Helpful Report
Posted 7 years ago
Great selection.
Helpful Report
Posted 7 years ago
Harbor Freight Tools is rated 1.7 based on 326 reviews