Harrisons Curtains & Blinds Reviews

Name: Harrisons Curtains & Blinds
Address: 418 Lake Road, Takapuna, Auckland
Rating: 4.54

4.5 Rating 1,598 Reviews

89 %

of reviewers recommend Harrisons Curtains & Blinds

Company Reviews

Metrics

Info

4.5

Based on 1,598 reviews

Customer Service
Communication Channels	Email

Visit Website

Phone:

0800 421 001

Email:

customer.care@hah.co.nz

Write Your review

Tell us how Harrisons Curtains & Blinds made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Harrisons Curtains & Blinds 5 star review on 9th June 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was so wrapt with the curtains in my bedroom that I got Nikki to come back and do the other two bedrooms and a new rail for my lounge. The service and quality have exceeded my expectations. Nikki has the flair to know what curtains suit each room and execute it well. I highly recommend Harrisons Curtains & Blinds for its beautifully made curtains and wonderful service.”

Helpful Report

Posted 2 years ago

“Excellent service and great blinds!”

Helpful Report

Posted 2 years ago

“Gabby was great, gave such good advice about colours, patterns, fabrics and curtains and romans. The install was efficient, communication was great and we were kept up to date with delivery. We love our curtains and blinds !”

Helpful Report

Posted 2 years ago

“Lisa was extremely helpful and professional. I am extremely happy with my new blinds and the fitters were lovely to work with and did a fabulous job”

Helpful Report

Posted 2 years ago

“Beautifully made curtains and customer service was great.”

Helpful Report

Posted 2 years ago

“The 3sun blinds I put in were exactly what I needed in the house”

Helpful Report

Posted 2 years ago

“Extremely happy with the initial consultation and the installation of our curtains. They finish our rooms beautifully.”

Helpful Report

Posted 2 years ago

“We certainly did not have a good experience with Harrison's curtains and blinds. Took three lots of curtains to finally get it right. Which was over six months. The first lot the hem was all over the place looked like an amateur I had sewn it. The second lot of curtains had no hem at all. We finally got the third light installed and no one even bothered to contact us to see if it was good or bad. The communication over the six months was terrible. We had a great experience with Harrison's carpets so we decided to go with Harrison's for the curtains even though they were quite a bit more expensive, I certainly could not recommend Harrison's curtains and blinds to anybody. We made a big mistake!”

Helpful Report

Posted 2 years ago

Hi, Thank you for your feedback and I am very sorry that you did not have a good experience with your curtain purchase. We do strive for all our customers to have a good experience. It is disappointing for everyone when that is not the case. I hope that you are happy with the final product and we appreciate your patience. Kind regards, Customer Care

Posted 2 years ago

“I am very happy with my new blinds and curtains . Nadia was very pleasant to deal with and with very good commutations in place the whole job was a pleasurable experience .”

Helpful Report

Posted 2 years ago

“After some issues and an initially negative review Harrison’s went out of their way to send someone out and remedy the situation. A+ customer service. The blinds are once again as good as new. Thank you”

Helpful Report

Posted 2 years ago

“Sarah was wonderful really knows her job a pleasure 2 work with”

Helpful Report

Posted 2 years ago

“I am looking at my curtains every day. I am so happy with this.”

Helpful Report

Posted 2 years ago

“Nadia was friendly, professional and knowledgeable. And a lovely lady.”

Helpful Report

Posted 2 years ago

“The franchisee ,Toni that I dealt with was very professional, helpful with options and suitability of curtains and blinds for my villa, and very pleasant to deal with. I was glad to have temporary drapes installed for privacy while waiting for my order to arrive. The installers also did a very professional job with a very satisfactory result. Thank you to Harrisons, I will certainly recommend your products and services to anyone I know considering new curtains and blinds.”

Helpful Report

Posted 2 years ago

“Very happy with our blinds and curtains, thank you so much Christina. We live in Woodend and Christina was so helpful with choosing, it was easy. Blinds and sheers were installed in the time frame we were given, and Ben was excellent with installing them. Definitely recommend.”

Helpful Report

Posted 2 years ago

“Curtains firstly were incorrect. Completely different curtains put up and we didn't notice until the installers left were busy at the time. A bit difficult to communicate this to the provider who communicated by saying 'were they hung the wrong side' 😂😂😂. Then when they were remade and hung - too short! light can be seen coming out of bottom of curtains/. We were told when it was reviewed the installer would come and fix by lowering curtains but that was months ago so obviously not happening. Never again will we get Harrison's. If you look at curtain length trends they sit well on the floor which adds to their elegance and that is what we expected. We paid a lot of money for curtains we are not happy with.”

Helpful Report

Posted 2 years ago

“Had Donna Brown come to our home, she was great helped us pick new curtains for two rooms. Lots of good advice and plenty of colours and fabric to select from. She was very quick to email us with her pricing. We gave her the green light and curtains where installed within 6 wks. I held the install up as I was away for over a week . Barry contacted me and was there on time the following day installing our new curtains. Big job as they were very large windows. Big thank you to Donna,Barry and the curtain makers. Love our new look curtains and the great discounts we got . That completes our home make over with carpet, linoleum and curtains all from Harrisons. Big thank you Lynn and Stu”

Helpful Report

Posted 2 years ago

“After taking over three months to install after an initial promise of three weeks blinds began falling apart within a week. Asked Harrison’s to fix but not covered by warranty apparently. Cut to nine months later and the very expensive blinds are unusable.”

Helpful Report

Posted 2 years ago

Hi Alan, Thank you for your feedback. I would like to understand more around this. I will look into the job and see what the issues were. Kind regards, Customer Care

Posted 2 years ago

“I have used Harrisons before excellent service on the Wairarapa. I have moved house so made an appointment for a measure and quote..half an hour before tge appointment I get a call to sat running late shoukd be tgere in half an hour..I said that's the latest you can get here (I had arranged my daycare under this appointment so I could be home) another call 20 mins later still with another client 30.mins drive away so not going yo.make appointment..Wants to reschedule . No this is do unprofessional so why woukd I want to deal with this company. It's curtain appointments dhoukdnt be hard to get your day planned properly. Many Manymore companies out there to use.”

Helpful Report

Posted 2 years ago

Hi Patricia, Thank you for your feedback. I was very sorry to hear that the Business Owner was running behind time and had to reschedule with you. I understand that this was very frustrating for you. Sometimes there are issues with appointments prior to yours and this can hold the Business Owner up unintentionally. My sincere apologies for this. Kind regards, Customer Care

Posted 2 years ago

“Would I recommend Harrisons - Definitely not. Would I use Harrisons again - Absolutely not. Full House of curtains & venetian blinds installed 20 Dec 2022. Curtains were to long and some blinds to short 20 mill off the sill, blinds not good quality with bowing slats. Even thou many emails were sent, there was next to no communication from the business owner herself. Curtains were collected for re-hemming and I was told they would be returned by the end of the week, almost 3 weeks later I received the curtains back. The business owner came up with a quick fix to remedy the blind issue, by lowering the blinds from the top & putting up a fatter fascia. I later decided not to go with this idea and had lost the will to deal with Harrisons any further. Against legal advice I paid the outstanding invoice. Customer Care - you have the full story, an email was sent to you 27 March 2023.”

Helpful Report

Posted 2 years ago

Hi, Thank you for your feedback. I was very sorry to hear that you have not had a good experience with Harriosns. I will read through the email that you have sent. Thank you for bringing this to my attention. Kind regards, Customer Care

Posted 2 years ago

Harrisons Curtains & Blinds is rated 4.5 based on 1,598 reviews