Harrisons Curtains & Blinds Reviews

Name: Harrisons Curtains & Blinds
Address: 418 Lake Road, Takapuna, Auckland
Rating: 4.55

4.6 Rating 1,592 Reviews

89 %

of reviewers recommend Harrisons Curtains & Blinds

Company Reviews

Metrics

Info

4.6

Based on 1,592 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.6 out of 5

Visit Website

Phone:

0800 421 001

Email:

customer.care@hah.co.nz

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Harrisons Curtains & Blinds 5 star review on 9th June 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Nicole with Harrisons Curtains and Blinds South Auckland is amazing to work with. She is so friendly it feels like working with a friend. She is so knowledgeable and really helped me come up with the best solution. Her installer and assistant were the cherries on top, they kept me informed the whole way and were super responsive when I had a minor issue post install. I've already referred one friend her way and wouldn't hesitate to sing her praises to anyone looking for window treatments.”

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Posted 2 years ago

“I cannot recommend Harrison’s Curtains and Blinds enough!! Christina from Rangiora was incredibly knowledgeable and helpful, not at all pushy and understood exactly what we wanted for our home. Picking our curtains and blinds was something that I definitely needed help with as I wasn’t sure what style or colour to go with but Christina made it a breeze. They’re now installed and look amazing. Thanks so much for the easy, quick and incredible service 🥰”

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Posted 2 years ago

“We went with Paula Youds for all our blinds and curtains in our new build. Paula visited before completion and measured all. She gave us a timeline to ensure we had them ready for completion. We had the shutters in our front lounge which are amazing and the best decision, so easy to clean. Curtains and blinds to the rest of the house and excellent discussion on which fabric was right for us. I can highly recommend Paula.”

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Posted 2 years ago

“Paula from Harrisons has been really friendly and accomodating of our needs. She has worked with us and our clients to achieve a quality yet affordable curtain and blind package. There have been a few mistakes along the way (measurements and administrative) but these have all been sorted out quickly. The finished quality is good.”

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Posted 2 years ago

“Two years out, the hem linings on sheer curtains need to be redone, poor workmanship. The motorised system for roller blind, needs to be charged continuously, and cannot be easily reached. Only lasted 1 year. Was not surplied with charger on installation. Would not recommend harrisons curtains at all.”

Helpful Report

Posted 2 years ago

Hi, Thank you for your feedback, I am sorry to hear that you have not been happy with your product. I will discuss this with the business owner. Kind regards, Customer Care

Posted 2 years ago

“Paula was very friendly and had great ideas and solutions for my home. However we definitely had issues with her administration staff, payment was processed incorrectly and took weeks to sort and even though I asked multiple times our flybuys were never applied to the purchase. Curtains took a little longer than expected however we are very happy with the end result. I would recommend based off curtain / blind quality and price however the overall service experience does need some improvement.”

Helpful Report

Posted 2 years ago

Hi, Thank you so much for your kind and constructive feedback. We are always trying to improve our service so this is noted and a good discussion point to help to continue to improve our processes going forward. Kind regards, Customer Care

Posted 2 years ago

“Sorry, but no response to my request for a curtain call over a week ago , means loss if a customer and no business for you. I have gone elsewhere where the actually follow through with a promised callback.”

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Posted 2 years ago

Hi, Thank you for your feedback. Please accept my sincere apologies for the delay. I can see that we spoke to you about your new build and had passed this to a Business Owner. I will follow up with them immediately. Kind regards, Customer Care

Posted 2 years ago

“Christina from Harrisons in North Canterbury provided such great service and advice for us when we were looking for curtains and blinds for our new build. We were pleased with the communication, service, price and importantly now we are in the house the beautiful curtains and blinds we have. Christina was really great at finding solutions for us too.”

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Posted 2 years ago

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Posted 2 years ago

“While looking into getting drapes for our new build we stumbled across alot of unhelpful people who had quoted us high and wernt very knowledgeable so it was creating delays and unnecessary stress. I asked around and a name that had cropped up was Christina Gardner in rangiora. I gave her a message and she came out promptly with no hassels around communication or efficiency 😊 what a wonderful experience. I knew nothing at all about colours, different curtains and blinds and Christina gave me very valuable advice of what she recommended for our house. I trusted her and I was so thrilled to see the result. She was in contact with me every step of the way and even contacted me after installation to see if I was happy. I was shocked at how reasonably priced the drapes were and how quick and stress free the whole thing was. Really really appreciate Christina. I will definitely be going with her service and company next time round!”

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Posted 2 years ago

“I had curtains, blinds and shutters installed in my house in Pegasus while living up North. I dealt with Christina remotely and I’m so glad I trusted her advice and suggestions - everything looks amazing”

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Posted 2 years ago

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Posted 2 years ago

“Christina Gardner, Rangiora, was fabulous. She knew exactly what we were after and helped us make the best decision, she was very knowledgeable about all the styles and products and kept to our price bracket. The curtains were beautifully made and of a very high standard. Absolutely thrilled with the service and results ! 😁”

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Posted 2 years ago

“Robyne was amazing .. with her product knowledge and advice, and very patient in answering all my emails and changes. Thnx. Love the finished product. 😊”

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Posted 2 years ago

“Great service and the curtains are of excellent quality”

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Posted 2 years ago

“Very pleased with the service. They were very helpful with ideas and colours.”

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Posted 2 years ago

“Found the wires of communication had crossed. Harrison curtains and blinds didn't receive my email of my complaint. The age of technology. Sometimes it's a good thing and sometimes it's not such a good thing. Harrison's curtains and blinds came to my aid immediately and is now solving my problem with my blinds. A job well done Harrison's curtains and blinds.”

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Posted 2 years ago

“Hi I am so happy , product and service is great. Natasha Cater , she is amazing, help me a lots.”

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Posted 2 years ago

“Excellent!”

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Posted 2 years ago

“Amazing products and service. Cant recommend Paula highly enough”

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Posted 2 years ago

Harrisons Curtains & Blinds is rated 4.6 based on 1,592 reviews