Harrisons Curtains & Blinds Reviews

Name: Harrisons Curtains & Blinds
Address: 418 Lake Road, Takapuna, Auckland
Rating: 4.55

4.6 Rating 1,592 Reviews

89 %

of reviewers recommend Harrisons Curtains & Blinds

Company Reviews

Metrics

Info

4.6

Based on 1,592 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.6 out of 5

Visit Website

Phone:

0800 421 001

Email:

customer.care@hah.co.nz

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Harrisons Curtains & Blinds 5 star review on 9th June 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“While the initial service/communication was satisfactory, everything changed once the order had been placed and payment was made. There was no attempt to check on my satisfaction with the finished job and no attempt to remedy what wasn't correct. Left a lasting negative impression of Harrisons with me.”

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Posted 2 years ago

“Everything happened as scheduled. We were kept well informed the agent. Very happy with the process and would use Harrisons again when required.”

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Posted 2 years ago

“Thanks Marion and the team; you were excellent every step of the way, from the consultation to the finished product installed by professionals. We now have beautiful electric Roman Blinds, a ranch slider curtain and wooden shutters. It has transformed our place. We highly recommend Harrisons Curtains!!”

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Posted 2 years ago

“I had a horrible experience with Harrisons in Christchurch. I absolutely would not reccommend Harrisons to any Friends or Family. I recieved a product that was incorrect and was advised completely wrong in the consultation process. I was then made to feel like i was the 'problem' and that the mistake was mine. This was note the case. From the installation it went wrong – I arranged time to meet the installer at my house as I have a dog, he arrived, and the curtains weren’t pleated. He took them away and did them himself, nothing against him as this should have been done prior but the curtains looked horrible! They weren’t hanging right and the pleat looked awful. I contacted Harrisons and they did come to rectify them, they looked ‘okay’. Then the issue with the material, I requested lead weighted material and received ‘standard’ with a large folded hem. The lead weighted example I showed the consultant my sisters which are lead weighted with a lead weighted hem. The issues just kept on coming. I truly do understand mistakes happen but it was the lack of ownership and apology that came with it. Between the manager and the consultant I was getting told different stories then told I would need to pay more to get what I wanted in the first place and believed what I was quoted for?? I could write about the problems I had for ever. In the end, we came to a solution but it took a long time to get there and I was treated like I was an inconvenience.”

Helpful Report

Posted 2 years ago

Hi, Thank you for your feedback. I apologize that you have not been happy with your experience. This is certainly now how we want our customers to feel. I will be discussing this further with the business owner involved to understand what has happened here. Kind regards, Customer Care

Posted 2 years ago

“Good quality and very knowledgeable salesperson who assisted me in making the right choices which look fabulous!”

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Posted 2 years ago

“Practical, serviceable and attractive.”

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Posted 2 years ago

“Awesome thankyou”

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Posted 2 years ago

“Excellent service and product”

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Posted 2 years ago

“Nikki from Central Otago is amazing. Great to work with and cool ideas. Wonderful experience Thank you 😊”

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Posted 2 years ago

“Hi there, Was very happy with the customer service that was provided by Paula Youds and the installation of the voils and drapes A happy SATISFIED customer. Kind regards Michelle Timms”

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Posted 2 years ago

“Very pleased with Sarah's service and Roman curtain blinds.”

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Posted 2 years ago

“Expert guidance, quality products, good value and timely installation.”

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Posted 2 years ago

“Excellent service and made choosing curtains so much easier.”

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Posted 2 years ago

“Consultant very helpful and knowledgeable! Installer did a great job as well.”

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Posted 2 years ago

“I brought curtains beautiful quality and the install was great too!”

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Posted 2 years ago

“Every aspect of my purchase and installation was perfect. I am so happy that I used Harrisons again and would highly recommend them.”

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Posted 2 years ago

“Great service from both Danny and Marion. Both very nice and very professional. Carpet fitters were excellent too as was the man who came to fit the blinds. Have recommended them all. Thanks!”

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Posted 2 years ago

“Just what I needed and they look great. Quick and easy to install with a friendly smile”

Harrisons Curtains & Blinds 5 star review on 23rd April 2023

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Posted 2 years ago

“Robyne was easy to deal with and gave good advice”

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Posted 2 years ago

“Very happy with purchase”

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Posted 2 years ago

Harrisons Curtains & Blinds is rated 4.6 based on 1,592 reviews