Harrisons Curtains & Blinds Reviews

Name: Harrisons Curtains & Blinds
Address: 418 Lake Road, Takapuna, Auckland
Rating: 4.55

4.6 Rating 1,588 Reviews

89 %

of reviewers recommend Harrisons Curtains & Blinds

Company Reviews

Metrics

Info

4.6

Based on 1,588 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.7 out of 5

Visit Website

Phone:

0800 421 001

Email:

customer.care@hah.co.nz

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Harrisons Curtains & Blinds 5 star review on 9th June 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Paula Youds from Harrisons Curtains and Blinds, was amazing to deal with. The blinds and curtains look amazing. Paula knew exactly what I was wanting. The installation was really straight forward, for both. I would definitely recommend Paula if you are looking for Blinds and curtains and want someone who is passionate about their products”

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Posted 2 years ago

“Good selection of product and customer service good”

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Posted 2 years ago

“Great service, prompt and personal”

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Posted 2 years ago

“Im very happy with my blinds really shut the light out which was a high priority for me.”

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Posted 2 years ago

“Very good material, superb quality job and great customer service.”

Harrisons Curtains & Blinds 5 star review on 21st May 2023

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Posted 2 years ago

“Franchisee was very helpful and made a concerted effort to ensure we were happy”

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Posted 2 years ago

“Great communication, on time every time, clean and tidy.”

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Posted 2 years ago

“I Had the best ever experience with Paula Youds from Harrisons Curtains and Blinds. A+ service, communication and the ability to understand what I wanted so quickly , the outcome was perfect Curtains and I am over the moon with the total package from measure and quote to installation. Thankyou so much 😊 Highly recommended”

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Posted 2 years ago

“Excellent most of the time but have mismeasured a couple of times”

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Posted 2 years ago

“Did what they promised on time no hassles”

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Posted 2 years ago

“The initial consultation was excellent, and we found fabric very quickly to suit the spaces. The timing was very good from quote to installation. Had a couple of issues with the installation, but overall very happy with the result.”

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Posted 2 years ago

“Excellent blinds and installation”

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Posted 2 years ago

“We could not believe how the cutains changed our house and they look lovely and give us the privacy that we wanted. The installation was done with care and efficiency. Thank you”

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Posted 2 years ago

“Excellent service. My consultant, Kendall was a super star. She gave great advice, was efficient and professional, and very experienced not just with the products but also in interior design.”

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Posted 2 years ago

“Easy to deal with”

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Posted 2 years ago

“Great service from Paula will definitely recommend her”

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Posted 2 years ago

“While the initial service/communication was satisfactory, everything changed once the order had been placed and payment was made. There was no attempt to check on my satisfaction with the finished job and no attempt to remedy what wasn't correct. Left a lasting negative impression of Harrisons with me.”

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Posted 2 years ago

“Everything happened as scheduled. We were kept well informed the agent. Very happy with the process and would use Harrisons again when required.”

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Posted 2 years ago

“Thanks Marion and the team; you were excellent every step of the way, from the consultation to the finished product installed by professionals. We now have beautiful electric Roman Blinds, a ranch slider curtain and wooden shutters. It has transformed our place. We highly recommend Harrisons Curtains!!”

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Posted 2 years ago

“I had a horrible experience with Harrisons in Christchurch. I absolutely would not reccommend Harrisons to any Friends or Family. I recieved a product that was incorrect and was advised completely wrong in the consultation process. I was then made to feel like i was the 'problem' and that the mistake was mine. This was note the case. From the installation it went wrong – I arranged time to meet the installer at my house as I have a dog, he arrived, and the curtains weren’t pleated. He took them away and did them himself, nothing against him as this should have been done prior but the curtains looked horrible! They weren’t hanging right and the pleat looked awful. I contacted Harrisons and they did come to rectify them, they looked ‘okay’. Then the issue with the material, I requested lead weighted material and received ‘standard’ with a large folded hem. The lead weighted example I showed the consultant my sisters which are lead weighted with a lead weighted hem. The issues just kept on coming. I truly do understand mistakes happen but it was the lack of ownership and apology that came with it. Between the manager and the consultant I was getting told different stories then told I would need to pay more to get what I wanted in the first place and believed what I was quoted for?? I could write about the problems I had for ever. In the end, we came to a solution but it took a long time to get there and I was treated like I was an inconvenience.”

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Posted 2 years ago

Hi, Thank you for your feedback. I apologize that you have not been happy with your experience. This is certainly now how we want our customers to feel. I will be discussing this further with the business owner involved to understand what has happened here. Kind regards, Customer Care

Posted 2 years ago

Harrisons Curtains & Blinds is rated 4.6 based on 1,588 reviews