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Harrisons Solar Reviews

4.5 Rating 1,040 Reviews
86 %
of reviewers recommend Harrisons Solar
Company Reviews Metrics Info
4.5
Based on 1,040 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Over A Month
On-time Delivery
Greater than 86%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
2 - 3 Hours
Customer Service
4.3 out of 5
Read Harrisons Solar Reviews
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Phone:

0800 00 33 54

Email:

customer.care@hah.co.nz

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Gary And Deb Hill
Verified Buyer
“Jacob was extremely patient and helpful, explaining the alternatives available and process of conversion to solar thoroughly. He also provided suggestions about how to best use our system for further savings. Even though we installed our system just before one of the wettest winters I can remember, we're already seeing considerable savings.”
Helpful Report
Posted 7 years ago
Walter And Lynn Phipps
Verified Buyer
“we are vary happy with the service we received from the nelson branch of Harrison , we couldn't have asked for better ... thankyou, walter and lyn phipps...”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“The initial sales pitch and information was great.”
Helpful Report
Posted 7 years ago
David & Evangeline Grant
Verified Buyer
“Hi, things were fine until Monday 25th September 2017 when one of the trip switches shut off power to the kitchen. this happened again on Tuesday 29th August 2017, after which l rang our Harrison's installer, James Elliot told him what was happening..he said he'd get it sorted but hasn't come. The switch has tripped off 4 more times since....Sat 7th October, Sunday 8th October, Tuesday 17th October, and again last night, Thursday 19th October 2017. Signed: David Grant. 09 423 7128.”
Helpful Report
Posted 7 years ago
Hi David & Evangeline. Sorry that you have had this issue. We will be in touch ASAP to sort a time to check this out. Kind regards
Posted 7 years ago
Rachel And Damon Kingi
Verified Buyer
“Bruce was very good at explaining the process and keeping a track of what was happening. Because he did this well the installation went smoothly and timed well so that it was up and running as soon as it was able. Thanks”
Helpful Report
Posted 7 years ago
Hi Rachel & Damon, Thank you so much for your review. Our team really work hard to provide the best service we can. Kind regards Harrisons Customer Care
Posted 7 years ago
Debbie Hall
Verified Buyer
“We were really looking forward to having solar panels of which have not been installed as yet but I would like to let you know that my husband passed away on 1st October so I have not had a lot to do with the new build unless they need confirmation on something but I know that the panels will n o doubt be installed soon.”
Helpful Report
Posted 7 years ago
Hi Debbie, We are so sorry to hear of your loss. Our thoughts are with you. We will be happy to take you through any information you feel you need on your solar system and to explain the install process. Please feel free to be in touch at any stage. Kind regards Harrisons Customer Care
Posted 7 years ago
Wendy Jackson
Verified Buyer
“I phoned months ago to say the I-vent system we had installed was still leaving condensation on the windows on cold mornings and was told that they would get someone to come and adjust it for us. We even had a small amount of condensation last week. Nobody has ever been or called. We had another company come and tell us it is because we should have two motors and more outlets in the size our house is.”
Helpful Report
Posted 7 years ago
Glenys & Robert Hodgson
Verified Buyer
“We have had no contact from your agent since we paid the deposit on the 03/08/17, we have had the installers come round and install the wiring and inverter 30/09/17 and have had the solar panels brought around when they we suppose to fit they found they had the wrong brackets 04/10/17 and we have had no further contact since. Unsure as to what is supposed to be the normal installation time but I think if memory serves me correct it was suggested 4 - 6 weeks from payment of deposit and now we are sitting around 10 weeks.”
Helpful Report
Posted 7 years ago
Sherie Blank
Verified Buyer
“Very easy to deal with and most of all absolutely no pressure from the sales man.”
Helpful Report
Posted 7 years ago
Mark Davis
Verified Buyer
“Panels not aligned as expected, very poor after sales service, if fact still waiting for it to happen I guess I will have to contact the salesperson again. Not impressed will not be recommending to anyone.”
Helpful Report
Posted 7 years ago
Chris And Donna Gunn
Verified Buyer
“The installation crew were a good bunch of guys. Jacob was very helpful under difficult circumstances with a broken ankle. The price was very competitive.”
Helpful Report
Posted 7 years ago
Jym And Michelle O
Verified Buyer
“Had to continually chase them to get the install done. then chase them some more to get the meter changed. Useless. Have not heard from them since, so much for the follow up we were promised. No such thing as customer service.”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“Good products”
Helpful Report
Posted 7 years ago
Kelvin And Rebecca Wilson
Verified Buyer
“The team from Harrisons Wellington were the most professional team that I've dealt with in a very long time. Owner & Director Daryl Zuppicich was so helpful to our needs that it made the whole experience a piece of cake. Daryl went over and above to help us with both the install of the I-vent system into our kitchen and then the install of the underfloor insulation. His team are a credit to them self and to Harrisons. They were so friendly and helpful. At the time of the work we had a newborn baby in the house and they worked around her sleeping times and when they couldn't you wouldn't have known they were even there. I would have know hesitation in recommending Daryl and his friendly team to anyone wanting and work done. We would like to say a big thank you again for all the help that you gave us.”
Helpful Report
Posted 7 years ago
Bevan And Dellena Austin
Verified Buyer
“Team made the whole process easy. James Elliot was excellent good product knowledge awesome customer service”
Helpful Report
Posted 7 years ago
Martyn And Linda Cox
Verified Buyer
“Very professional service from first enquiry through to installation of our solar power system. Great service from Bruce Emerson, Franchise owner of Harrisons Energy Solutions Hawke's Bay and Installers Rodger and Carol of CR Electrical Ltd Gisborne.”
Helpful Report
Posted 7 years ago
Sheila Munro
Verified Buyer
“We found Nerum very open and he explained our options fully. From the time we decided to go ahead with the installation, all we had to do was change our power supplier to one who buys back excess solar energy - Nerum did all the rest. We are very happy with the whole transaction and are looking forward to receiving our first (smaller) power bill. Thanks Nerum.”
Helpful Report
Posted 7 years ago
David Coop
Verified Buyer
“my power bill will be small”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“Prompt service and both the salesman and installer knew their business. Felt confident with them”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“Less condensation in the house”
Helpful Report
Posted 7 years ago
Harrisons Solar is rated 4.5 based on 1,040 reviews
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