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Harrisons Solar Reviews

4.5 Rating 1,040 Reviews
86 %
of reviewers recommend Harrisons Solar
Company Reviews Metrics Info
4.5
Based on 1,040 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Over A Month
On-time Delivery
Greater than 86%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
2 - 3 Hours
Customer Service
4.3 out of 5
Read Harrisons Solar Reviews
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Phone:

0800 00 33 54

Email:

customer.care@hah.co.nz

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Anonymous
Verified Buyer
“It is difficult to give a rating when I believe our review is based on two different aspects. Firstly, the customer service we received from Andy in Nelson was great. We had many issues with the set up of the solar due to different factors, however he was patient and persevered until solutions were found, responding quickly and checking in regularly. Unfortunately one of the issues we have had with the solar, is the actual lack of savings we have made, even though we have a ralatively powerful set-up on our roof. Had we realised that the savings would be as minimal as they are during the winter months, we would have thought twice about it. We are still hoping for signifiicant improvement in Summer. Because of the ongoing issues we were having, we were encouraged to seek a second opinion from another solar provider. We were incredibly disappointed to discover we paid $4000 more for our solar than what another company were offering for the exact same product. Politely put, we paid for a brand. In saying that, it has been a steep learning curve for us, a reminder of how important it is to get more than one quote. Regarding the ventilation system we had installed, we could not be happier. Our home is warmer, dryer, has eliminated all window condensation, and generally feels fresher.”
Helpful Report
Posted 7 years ago
Steve Waters
Verified Buyer
“The salesperson was very helpful but since the installation has been no follow up which is particularly poor seeing as there was quite a large muck up.”
Helpful Report
Posted 7 years ago
Philip Wood
Verified Buyer
“CONSULTATION EXCELLENT, INSTALL TEAM EXCELLENT, RESOLUTION OF PROBLEMS SLOW, HARDWARE PROBLEMS NOW FIXED, SOFTWARE ISSUES STILL NOT COMPLETELY FIXED. HMMM, WONDERING IF YOU ARE EVER GOING TO FINISH THIS PROJECT PROPERLY?”
Helpful Report
Posted 7 years ago
Shirley And Tony Wood-Webb
Verified Buyer
“Installed without to many problems. Tony got a speeding ticket trying to get my wifi number for installers when it was not necessary as already organised! Then waited around for alleged inspector who it appeared was not necessary. Otherwise all going well”
Helpful Report
Posted 7 years ago
Robyn Currey
Verified Buyer
“Because of Trish I went through with Harrison's as a company. She sorted out the problems and lack of communication that I felt with Yonita. I was about to walk and go to a different company. The insulation guys came later than expected on the day but they appeared to do a good job I haven't climbed under the house to check the corners yet. They were pleasant young men. I feel I have noticed a change in the house and it seems to keep its warmth over night better. So thank you for that.”
Helpful Report
Posted 7 years ago
Gil And Carol Dudley
Verified Buyer
“We have found Andrew & Blake at Harrisons to be extremely efficient with quoting (giving us several option) and helpful with completing the paper work. They installed the solar panels and electrical work in a morning and had already organised for the meter to be changed over so this was done within a few days of the job completion also. We would certainly recommend them as they were not pushy and allowed us to make up our own mind. We are looking forward to our reduced power account and may one day go off the grid.”
Helpful Report
Posted 7 years ago
Fiona Carmichael
Verified Buyer
“very very happy with our purchase still waiting to see power bill to see difference”
Helpful Report
Posted 7 years ago
Neil And Marie Reid
Verified Buyer
“Reliable, friendly, clean and tidy and did a great job 👍”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“Solution seemed great.”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“The products and process went as expected. The people are knowledgeable, helpful. The solar installation works as planned.”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“Dealing with Andrew McNabb was good. He always responded in a timely and efficient manner.”
Helpful Report
Posted 7 years ago
Ruth And Tom McCaughan
Verified Buyer
“The whole process has been very professional and stress-free for us. They always telephoned to tell us when they were coming, and came when they said they would. The staff who came to fit our solar panels were professional, considerate and polite. The read out for the panels is really useful, also the website, as we are always able to monitor the power we are producing and make decisions about what appliances to use and when. Excellent service, thank you.”
Helpful Report
Posted 7 years ago
Linda And Larry Buckman
Verified Buyer
“We ordered the solar installation in early august,and are still waiting.”
Helpful Report
Posted 7 years ago
Rosanne Huxham
Verified Buyer
“Within 24hrs the air in our home felt drier and fresher and my odeouress teenage son's room was massive improvement!!! The very next morning we all noticed - no more condensation on the windows!! Thanks Harrison's this really has been on of the most worthwhile investments I've made into our home.”
Helpful Report
Posted 7 years ago
Sue And Peter Napier
Verified Buyer
“By answering our request for information with speed and ease of understanding”
Helpful Report
Posted 7 years ago
Rosemary Blackmore
Verified Buyer
“Made me feel good and am at last seeing the resulting lowering of my electricity bills.”
Helpful Report
Posted 7 years ago
Gareth Mason
Verified Buyer
“Good service, tidy and thoughtful installers. So far in the first two months, year on year savings are $150 during the shortest days of the year.”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“Fast easy process with Harrisons taking all control.”
Helpful Report
Posted 7 years ago
Yvonne Johns
Verified Buyer
“The Job was done efficiently I presume. as not heard a word since from Dan Brebner”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“Great to be able to save money, and be more environmentally conscious”
Helpful Report
Posted 7 years ago
Harrisons Solar is rated 4.5 based on 1,040 reviews
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