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Harrisons Solar Reviews

4.5 Rating 1,040 Reviews
86 %
of reviewers recommend Harrisons Solar
Company Reviews Metrics Info
4.5
Based on 1,040 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Over A Month
On-time Delivery
Greater than 86%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
2 - 3 Hours
Customer Service
4.3 out of 5
Read Harrisons Solar Reviews
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Phone:

0800 00 33 54

Email:

customer.care@hah.co.nz

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Keith And Jill Clarke
Verified Buyer
“Very happy with the instalation team , Thank you .”
Helpful Report
Posted 2 years ago
Ben Fitchett
Verified Buyer
“We couldn’t have asked for a higher level of pre-sales and after-install service for our solar installation from Andre and Tineka. They have been fantastic to deal with from our first enquiry and we are very happy with the solar panels and Powerwall products we purchased.”
Helpful Report
Posted 2 years ago
Andrew Willis
Verified Buyer
“Passionate people, great service and a pleasure to deal with. Technically competent, excellent advice.”
Helpful Report
Posted 2 years ago
Mike Housiaux
Verified Buyer
“The local owner was not interested in going that little bit extra that makes takes the product and experience from either less than or just acceptable to truly outstanding, communication was only done at my initiation and was slow and minimal. The installation work was below standard with the team having to come back after the electrical inspection called them back and clean up electrical cables left hanging, the main cable coming back from the solar panels to the inverter cuts directly across the opening access to the attic. The Installer also left an 'L' shaped angle plate attached to my roof that they used as an anchor point while installing the panel's. The owner just dumped the panels into the app without caring that they are on a pitched roof and in different orientations. I like the power saving I am getting and like solar but I don't know if next time I want a solar system I will be coming back to Harrisons, something would need to change for me to do that. I think the local franchise owner and the install team have let Harrisons down, for what is probably a highly acceptable product.”
Helpful Report
Posted 2 years ago
Jay And Graeme Lamburn
Verified Buyer
“Great service and great product, performance exceeds our expectations”
Helpful Report
Posted 2 years ago
Annette And Mike Bovey
Verified Buyer
“Excellent service, excellent product. Very happy 😊”
Helpful Report
Posted 2 years ago
Peter And Pat Williams
Verified Buyer
“See previous.”
Helpful Report
Posted 2 years ago
Michael Scott
Verified Reviewer
“Simply put, we received advice, information and no nonsense. We received a quote, options and a promise. My wife wanted this, I was sceptical. In honesty I didn't want to borrow money in the short term for the long term benefits. Well, after a covid affected, weather affected and supply affected episode (none of which could be avoided) we are up and running. Without full sun as yet our bill had still tumbled, so much so my wife is expecting we'll sell some back to the grid soon. Very many thanks to Guy, to Nikki and the installation team. To coin one of my favourite sayings, 'it is what it says on the tin'. Regards, Mike and Jo Scott, Havelock.”
Helpful Report
Posted 2 years ago
Cliff
Verified Reviewer
“Great service and clear explanations and expectation setting. Some slow response from the power company (contact) to install the smart meter required, but that is not harrison's fault. All up and running now. we have 16 panels and a 5KWH inverter. On a sunny autumn day we generate ~32KWH in a day and on a grey drizzly day we go 22-24. Given that we are a big house of 5 and run a Spa 24/7 I'm expecting to halve my power bill. Looking hard at a battery as we are still exporting quite a bit and I'd like to see if we cant be fundamentally self sufficient.”
Helpful Report
Posted 2 years ago
Ian Craig
Verified Buyer
“Nice company to deal with. Friendly informative staff.”
Helpful Report
Posted 2 years ago
Bryan And Annette Beeston
Verified Buyer
“We found the service and advice to be extremely good, that after doing one house, we did a second house, has we where confident of the result.”
Helpful Report
Posted 2 years ago
Dale And Barb Shaw
Verified Buyer
“We had 18 solar panels and a Tesla battery solution installed. Our power bill has dropped from about $13 per day to ... $1 ... and summer isn't here yet! More importantly, for us, is that we have a degree of energy independence and can ride out the odd blackout. Great product and great customer service both before and after installation. Very happy.”
Harrisons Solar 5 star review on 4th October 2022 Harrisons Solar 5 star review on 4th October 2022
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“We are pleased with the installation and performance on sunny days.”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Well done solar system!”
Helpful Report
Posted 2 years ago
Iben And Nikki Young
Verified Buyer
“Have installed a solar system, it runs our house during the day. We are so stoked. Great advice from the get go followed up with an excellent install.”
Helpful Report
Posted 2 years ago
Vivienne Mourie
Verified Buyer
“Very pleased with service, products and results so far.”
Helpful Report
Posted 2 years ago
Anonymous
Unverified Reviewer
“Good one on one contact sub contractor gave excellent service minor delays with power company installation”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Your local representative needs to smarten up his act. He is good at selling but his follow-up is very poor. Installation team were very good.”
Helpful Report
Posted 2 years ago
Hi, Thank you for taking the time to give us your feedback. I will discuss the after service care with this business owner and look at his processes. I am glad that the install team did a great job. Kind regards, Customer Care
Posted 2 years ago
Anonymous
Verified Reviewer
“Whole approach from start to finish was informative & thoroughly professional. Thank you to the team for its excellent service.”
Helpful Report
Posted 2 years ago
Norelle Coatsworth
Verified Buyer
“My interaction with your representative was successful and very satisfying. He was very efficient and helpful. Many thanks.”
Helpful Report
Posted 2 years ago
Harrisons Solar is rated 4.5 based on 1,040 reviews
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