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Harrisons Solar Reviews

4.5 Rating 1,040 Reviews
86 %
of reviewers recommend Harrisons Solar
Company Reviews Metrics Info
4.5
Based on 1,040 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Over A Month
On-time Delivery
Greater than 86%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
2 - 3 Hours
Customer Service
4.3 out of 5
Read Harrisons Solar Reviews
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Phone:

0800 00 33 54

Email:

customer.care@hah.co.nz

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Steve Gawn
Verified Buyer
“"\"Awesome installers \"" pity about lack ofinverter supply 13 months to had get them and it’s still not here”
Helpful Report
Posted 7 years ago
Steven Steger
Verified Buyer
“Nerum went beyond expectations to make this install happen, he worked tirelessly even while I was out of the country keeping me up to date via email I am really happy with the whole install experience and look forward to exploring the saving my system can make for us”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“All went as they said it would. Instant results.”
Helpful Report
Posted 7 years ago
Ann Brimmer
Verified Buyer
“We had under floor insulation and ground membrane fitted. Our gas and electricity bills have dropped delightfully.”
Helpful Report
Posted 7 years ago
Harish And Geetu Kumar
Verified Buyer
“Did a good job”
Helpful Report
Posted 7 years ago
David Garner
Verified Buyer
“Purchased underfloor insulation, ground cover and ceiling insulation, paid cash, all went well until the installers refused to insulate where I have florescent tube lighting in the garage (which i might add DO NOT GET HOT IN ANY WAY!) Was left with half insulated under flooring meaning I might as well have not bothered. $250+ later cant remember the figure an electrician dropped the lights with chains which looks ridiculous. The insulation guys came back and finished the job. Overall the the guys doing the work were fantastic, the lack of knowledge of regulation at sale not too great. I was looking at solar with battery storage but reevaluated that position.”
Helpful Report
Posted 7 years ago
Hi David Thank you for letting us know – we really do appreciate your feedback. I am glad we were able to come back and fix the situation and I understand that the condensation issue has improved as well with the ventilation system. Kind regards Harrisons customer care.
Posted 7 years ago
Kelley & Mac Gardner
Verified Buyer
“Customer service, installation, and product quality are very good. The information provided on how much energy will be produced and how much one can save on energy bills is inadequate. We got the biggest system offered, only to find that we will only save one third of our monthly energy bill. Disappointing.”
Helpful Report
Posted 7 years ago
Sue Leyland
Verified Buyer
“We now have a cosy warm home”
Helpful Report
Posted 7 years ago
Sarah Leyland
Verified Buyer
“Great customer service from Dan Brebner & both the heat pump & insulation installation staff were great too. Having these has made a very long & wet winter warm & cosy!!”
Helpful Report
Posted 7 years ago
Heather Williams
Verified Buyer
“Harrisons Energy Solutions were fast, efficient, down to earth and honest. They didn't try to up sell the give us what was appropriate for our needs.”
Helpful Report
Posted 7 years ago
Lance And Karen O
Verified Buyer
“We found Harrison Energy Solutions to be excellent people to deal with. We had 16 solar panels fitted and have halved our power bill, also we have the added bonus of selling our surplus power back to the national grid. Lance & Karen O'ROURKE Pleasant Point”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“Everything has been so easy. The install was text book, all done in a day by a friendly, professional team. To soon to say what we have saved so far but we have made heaps of power according to the app, which by the way, is a great way to see what you are making. Any questions we have had have been answered straight away. The one issue, which is a small thing, is that you cannot tell from the inverter whether you are using generated power or grid power. Apart from that we are happy with everything.”
Helpful Report
Posted 7 years ago
Jean Clark
Verified Buyer
“"Sam who installed our heat pump needs a special mention. He was efficient, tidy and extremely polite. "”
Helpful Report
Posted 7 years ago
Annmaree Wright
Verified Buyer
“"Poor communication. Wasn't told about additional fees from power provider, haven't received invoice confirming what was installed. Still waiting for confirmation job is finished and final paperwork but they took payment from my Q Card back on 11 Sept. Invoice doesn't match payment to Harrison's on my Q Card statement. Sorry but I expected more from a franchise like Harrison's”
Helpful Report
Posted 7 years ago
Hi Annmaree. Apologies for the lack of communication. We will be in touch today to go over the install and the invoice. Kind regards Harrisons Customer Care
Posted 7 years ago
Jill Reesby
Verified Buyer
“plenty of easy to understand information regarding Solar. Contractors explained everything in easy to understand language. When we had an issue they were quick to fix it with no fuss. i do have a current issue that has not been fixed though apparently is easy for me to fix. We had to get a new modem for our internet and Conan sent me a u-tube video to fix, however the video did not match up with my pc system and I have requested a relevant video/info however to date has not been forthcoming. I need to change in the Datamaster, it won't let me into the datamaster on the relevant site. I have worked out the inverter side correctly (even tho different to the video instructions) I wonder if I am not actually the 'manager' able to change these details as When I try to change anything It tells me I am not eligible to do so. both Gecko and Conan/Harrisons are listed alongside myself as 'managers' or maybe I am just not tech enough, lol. Thank you”
Helpful Report
Posted 7 years ago
Marie Joan Fore
Verified Buyer
“The installation was in my rental properties and when I asked the tenants they seemed quite happy with it.”
Helpful Report
Posted 7 years ago
Robyn Michael
Verified Buyer
“They were very thorough, and worked quickly and efficiently. My home is now warmer than I expected to be, and it feels drier. Thank you Harrisons!”
Helpful Report
Posted 7 years ago
Margy Bodger
Verified Buyer
“Hi i brought a ventilation system to take the condensation away which it does but I'm unhappy about it makes my whole house colder as i didn't think it would due to the ventilation systems are advertised to make your house warmer & dryer so to me it only does half the job its suppose to.Also it is quite expensive to run which i wouldn't mind if it wasn't making my house colder.”
Helpful Report
Posted 7 years ago
Pieter Harting
Verified Buyer
“Installation was done quickly and professionally. The results are not at this stage what we expected”
Helpful Report
Posted 7 years ago
Ruth Fenton
Verified Buyer
“All good but no body came or phoned me after it was installed to check the men’s work or even called after it was installed.”
Helpful Report
Posted 7 years ago
Harrisons Solar is rated 4.5 based on 1,040 reviews
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