Hedgehog Insurance Reviews

Name: Hedgehog Insurance
Address: Capital Tower, Cardiff, Capital Tower, Cardiff, City and County of Cardiff
Rating: 4.67

4.7 Rating 3,425 Reviews

94 %

of reviewers recommend Hedgehog Insurance

Company Reviews

Metrics

Info

4.7

Based on 3,425 reviews

Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

About Hedgehog Insurance:

We are an exclusively-online car insurance company. As a modern provider of car insurance, we use the very latest data to give you the most competitive price. We strive to make our website as convenient and easy to use as possible.

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have post traumatic stress disorder and my carer wasn’t at home He is my son I don’t deal well with things but your agent Mark was incredible So patient and helpful He help me stop my insurance from being cancelled and dealt so calmly with me in a panic attack”

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Posted 6 years ago

Hi Maureen, Thank you for the wonderful review. We are so pleased that Marc was able to help you through the issues and your kind comments will be passed onto him. We hope you enjoy the rest of your day :) The team at Hedgehog

Posted 6 years ago

“Very happy nice and easy”

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Posted 6 years ago

Hi Sian, It's awesome to see you're very happy. Thanks for the review :) The team at Hedgehog

Posted 6 years ago

“Very easy and clear”

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Posted 6 years ago

Hi Theodore, Thanks for the review. It's great to see everything was easy for you. The team at Hedgehog

Posted 6 years ago

“Did it all in 5minutes and happy no messing about”

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Posted 6 years ago

Hi Darren, We're so happy to see buying your insurance with us was super quick! Thanks for the five stars. The team at Hedgehog

Posted 6 years ago

“Does what it says on the tin.”

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Posted 6 years ago

We certainly do! Thanks for the 5-stars :D The team at Hedgehog

Posted 6 years ago

“Quick and easy, and great value”

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Posted 6 years ago

Hi Ian, Thank you for the great feedback! The team at Hedgehog

Posted 6 years ago

“Good customer services and very helpful.”

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Posted 6 years ago

Hi Richard, Thank you for the kind comments. It's great for us to see you thought our services were helpful. The team at Hedgehog

Posted 6 years ago

“Really straight forward and easy to use”

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Posted 6 years ago

Hi Niamh, Thank you for the excellent review. It's great to see that everything was straight forward for you. The team at Hedgehog

Posted 6 years ago

“Great help thank you!”

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Posted 6 years ago

Hi Adam, Thank you for the 5-stars! We're glad we could help. The team at Hedgehog

Posted 6 years ago

“Just started my car insurance with hedgehog and so far it’s been brilliant.”

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Posted 6 years ago

Hi Shazia, Thank you for the great comments! We are so pleased everything has been brilliant for you. The team at Hedgehog

Posted 6 years ago

“Easy”

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Posted 6 years ago

Hi Tracy, Thanks for the excellent review! The team at Hedgehog

Posted 6 years ago

“Very user friendly with a great online platform.”

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Posted 6 years ago

Thank you for the excellent review. We really appreciate the feedback about our website! The team at Hedgehog

Posted 6 years ago

“Came back with a great price, easy to use, but would like to speak to someone”

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Posted 6 years ago

Hi Kevin, Thanks for the 5-stars! Our customer service agents are available over on our live chat Monday - Friday 9am - 5:30pm and will respond in seconds! We hope this helps. The team at Hedgehog

Posted 6 years ago

“Had an issue with my NCD...the guy's at Hedgehog sorted it in minutes.. 👍 excellent service 👌”

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Posted 6 years ago

Hi Wayne, We are so pleased to see we were able to sort it quickly for you. Your kind comments will be passed onto our customer service team. Thanks for the feedback. The team at Hedgehog

Posted 6 years ago

“They answer all my question online. Thank you”

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Posted 6 years ago

Thanks for the positive comments. It's great to read that we answered all your questions online :) The team at Hedgehog

Posted 6 years ago

“Very very helpful thankyou.”

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Posted 6 years ago

Hi Ricky, Thanks for the excellent 5-star review! We're glad to hear we were helpful. The team at Hedgehog

Posted 6 years ago

“Easy to use - very competitive. However monthly payment APR rate was a little strong, which felt like it was taking advantage of those that weren’t in a position that to pay for their policy outright.”

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Posted 6 years ago

Hi Katherine, We're sorry to hear that you felt the APR was a little high on your policy finance. We are glad to see we were able to offer you a competitive price. Thanks for leaving us the feedback, we will take your comments onboard to improve our overall service. The team at Hedgehog

Posted 6 years ago

“Hedgehog provided little to no hassle to getting my car insured and provided me good rates when other car insurance companies wouldn't. Their online customer service is really helpful in case you need help with anything.”

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Posted 6 years ago

Hi Daniel, We really appreciate the feedback regarding our customer service, we will be sure to pass this onto them. It is great to hear we were competitive for you when others weren't! Thanks again. The team at Hedgehog

Posted 6 years ago

“Good company Thanks”

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Posted 6 years ago

Hi Vaishali, Thank you for the kind comments. We hope you enjoy the rest of your day :) The team at Hedgehog

Posted 6 years ago

“Very quick and easy to do and for the best price... The quality of the service will depend on how easy and stress free it will be if I need to claim for any reason”

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Posted 6 years ago

Hi Dean, Thank you for leaving your review. We are so pleased to hear that your price was competitive. We can assure you we will look after you if you ever needed to claim :) The team at Hedgehog

Posted 6 years ago

Hedgehog Insurance is rated 4.7 based on 3,425 reviews