Hedgehog Insurance Reviews

4.7 Rating 3,419 Reviews
94 %
of reviewers recommend Hedgehog Insurance
4.7
Based on 3,419 reviews
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.2 out of 5
Read Hedgehog Insurance Reviews
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Email:

help@hedgehoginsurance.com

Location:

Capital Tower, Cardiff
Cardiff
CF10 3AE

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Anonymous
Anonymous  // 01/01/2019
Initially I was very pleased with the qoute and how efficient the whole progress was especially as they where automatically able to verify my NCB without me emailing anything unlike my last car insurers especially as I have very little time. I was surprised unlike any previous car insurer Hedgehog have asked me a pic of my car showing it parked overnight in the garage this I have never come across all my years of car insurance but this is a small inconvenience for the price of the car insurance.
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Posted 6 months ago
I've tried to change my address but it won't let me change the address I have tried numerous times to do this.
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Posted 1 year ago
i am still waiting for your response.
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Posted 1 year ago
Up to now I have had a good experience, but I did send a email regarding my vehicle being fitted with a dash cam on the 3/6/21 and if would bring my premium down. Yet I have no reply from anyone at hedgehog car insurance, i sent the email on the 2/06/21 morning time. Other than that it's been a decent experience only three stars as I'm a new customer.
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Posted 1 year ago
Would have preferred to speak to someone verbally instead of texting, I am an old school person, not that great with technology, I could then confirm in my head that the site is legitimate as I have had experiences in the past where sites were not legit eg holidays etc
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Posted 1 year ago
good
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Posted 2 years ago
The price kept changing by the time I finished it was more expensive than my existing company
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Posted 2 years ago
Service was average. Unhappy that my quote jumped up by £95 after I changed my policy start date. In these dark times with Covid19 it appears that everyone including yourselves are after a quick buck. Typical company underhand tactics
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Posted 2 years ago
Not letting me see renal form
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Posted 2 years ago
Nice to be able to handle it online, I did think perhaps there should a review call to make sure everything with the policy is correct/transferred over correctly, or additional comments box perhaps?
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Posted 2 years ago
I haven’t really heard much from you at all, and it’s just the beginning so, so far so good...
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Posted 2 years ago
Not spoke to a member of the hedgehog team so can’t comment on customer service but the price & package I received online was more than reasonable. Happy with my purchase.
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Posted 2 years ago
Not talking to a human is very difficult when there is a issue
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Posted 2 years ago
I’m a new car insurance customer to Hedgehog, so far my experience has been pleasant, the website was easy to navigate and documents were received promptly after purchase.
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Posted 2 years ago
Very easy, as I used compare the market
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Posted 2 years ago
Good easy access
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Posted 2 years ago
Unable to contact anyone with queries about a previous renewal, no phone number or details available unless I wanted to make a claim.
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Posted 2 years ago
Quick easy
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Posted 2 years ago
Good quote in the end but tried to up the premium by over 100 pound when I got a 2nd quote closer to the time. Managed to get the original price. Website is quick and easy to use.
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Posted 2 years ago
I had to do through compare market as your own website, would not complete a quote.
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Posted 2 years ago
Hedgehog Insurance is rated 4.7 based on 3,419 reviews