Hedgehog Insurance Reviews

Name: Hedgehog Insurance
Address: Capital Tower, Cardiff, Capital Tower, Cardiff, City and County of Cardiff
Rating: 4.67

4.7 Rating 3,425 Reviews

94 %

of reviewers recommend Hedgehog Insurance

Company Reviews

Metrics

Info

4.7

Based on 3,425 reviews

Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

About Hedgehog Insurance:

We are an exclusively-online car insurance company. As a modern provider of car insurance, we use the very latest data to give you the most competitive price. We strive to make our website as convenient and easy to use as possible.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Wonderful and so easy”

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Posted 1 year ago

“Come to renewal I found another insure I should of had 3 years no claims however there’s an open car insurance claim case since February we are now in august I’ve bender been made aware of also a 50/50 claim when I’ve had no correspondence from them and I was on my side of the road driver drive off so I called my insurance put it all on the system so didn’t go down as hit and run as other driver only took a photo of my reg plate went to get my 3 years no claims derticate for it to state 0 no claims and open case so messed up my new insurance completely and now I’m having to chase hedgehog after being told the person handling my case would contact me however still no contact I really do not recommend as if your hit on your side of the road they willing to make you pay half Highway Code goes out the window clearly”

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Posted 1 year ago

“Brilliant price, easy to use platform, much cheaper than quotes from price comparison websites”

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Posted 1 year ago

“I found this easy to work and process when taking policy out. Issue I have is everything is either through an email or a bot. I can’t find a phone number to speak with someone.”

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Posted 1 year ago

“Quick and easy to make”

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Posted 1 year ago

“Great until you need to make a claim. I'm claiming for damage caused by a driver while I was parked 9months ago. I have CCTV of her driving into my car and causing the damage, but I still haven't had my claim settled and closed. Also it took them 2 MONTHS to reply to an email, and when I call it says the phone lines are closed. I do not recommend if you want any useful communication with a human.”

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Posted 2 years ago

“Honestly pretty simple system easy to set up a new policy. pricing seems reasonable only reason i've not given 5 stars is because they wont let you use Third party add-ons for Hire and reward (for example zego) was dabbling with the idea of trying uber eats for delivery and came across zego as a pay as you go (pay by the hour) hire and reward insurance to co-exist with my policy with hedgehog. both cover completely seperate things, hedgehog for sd+p and zego for h+r (time im delivering) so i really do fail to see the issue. guess ill have to wait with that idea untill next year. and specifically look for an insurer that accepts the use of zego without invalidating my policy.”

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Posted 2 years ago

“Excellent”

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Posted 2 years ago

“I cannot believe it was so straightforward. Few clicks and sorted. I nad to add bussiness use for a new job and did it in less than 2 minutes.”

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Posted 2 years ago

“Brilliant”

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Posted 2 years ago

“was a bit disappointed that my insurance this year has gone up by 150”

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Posted 2 years ago

“I was very surprised to find a huge increase just because I moved home 6 miles away. I do not think this is fair. Those tariffs should be reviewed.”

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Posted 2 years ago

“I have no issues really”

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Posted 2 years ago

“Very easy process”

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Posted 2 years ago

“Quick insurance cover”

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Posted 2 years ago

“Very quick and efficient.”

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Posted 2 years ago

“Very good company to be with”

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Posted 2 years ago

“Very happy with your service”

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Posted 2 years ago

“Good display of different options with appropriate description to make well informed choices.”

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Posted 2 years ago

“Although i have just taken this policy out to start at a later date very please with the swift and efficient action of setting g up this insurance”

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Posted 2 years ago

Hedgehog Insurance is rated 4.7 based on 3,425 reviews