Hedgehog Insurance Reviews

Name: Hedgehog Insurance
Address: Capital Tower, Cardiff, Capital Tower, Cardiff, City and County of Cardiff
Rating: 4.67

4.7 Rating 3,425 Reviews

94 %

of reviewers recommend Hedgehog Insurance

Company Reviews

Metrics

Info

4.7

Based on 3,425 reviews

Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

About Hedgehog Insurance:

We are an exclusively-online car insurance company. As a modern provider of car insurance, we use the very latest data to give you the most competitive price. We strive to make our website as convenient and easy to use as possible.

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service”

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Posted 6 years ago

Thank you for the excellent review! The team at Hedgehog

Posted 6 years ago

“Offered a very good price on my insurance. Had trouble making payment on the website using Google Chrome. However this was very efficiently diagnosed with the help of Matt on the live chat. Using a different browser solved the issue. Very friendly and easy.”

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Posted 6 years ago

Hi Andrew, It is great to see your excellent feedback! We will be sure to pass over the kind words to Matt, and we are happy to hear all is now resolved. Enjoy the rest of your day! The team at Hedgehog

Posted 6 years ago

“Easy to apply prices competitive”

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Posted 6 years ago

Hi Pamela, Awesome to hear we were competitive for you! The team at Hedgehog

Posted 6 years ago

“I had an issue with a first instalment being taken twice but this was sorted out immediately.”

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Posted 6 years ago

Thank you for the fantastic 5* review! Apologies that your instalment was taken twice but we are pleased to see that your issue was resolved immediately! The team at Hedgehog

Posted 6 years ago

“Found to be very helpful and problem was sorted in minutes.. Very pleased with service.. 10/10. .”

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Posted 6 years ago

Hey Kevin, It's fantastic to hear your problem was sorted in minutes and a 10/10! We will be sure to pass on your kind words to our customer service team. Thanks for the great review and enjoy the rest of your day! The team at Hedgehog

Posted 6 years ago

“Good communications and product so far. Although fortunately not fully tested.”

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Posted 6 years ago

It's great to hear that you think our products and communications are good! Thank you for the great review. The team at Hedgehog

Posted 6 years ago

“Very easy to use and set up.”

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Posted 6 years ago

Thank you for the excellent review! We are so glad you found Hedgehog easy to use and set up. The team at Hedgehog

Posted 6 years ago

“Very straightforward website and service. Quick and accurate responses on the web chat.”

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Posted 6 years ago

Hey, we really appreciate your kind review. That is lovely to hear, thank you very much! The team at Hedgehog

Posted 6 years ago

“So far so good...Customer service advisor was fantastic on the web Chat.... website is easy to use Just couldn't find the phone number and advisor on web chat advised it's all online but this survey has an option of telephone contact!!!!”

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Posted 6 years ago

Hi Saffra, Thank you for the 5* review, we are so pleased to hear our advisor was fantastic! That is correct, we don't offer telephone support for customer service related queries. You can contact us through livechat, email or use our helpful FAQ section on our website. Our reviews are powered by reviews.io who have a telephone for queries relating to them, but not Hedgehog directly. The team at Hedgehog

Posted 6 years ago

“Provided all the information needed efficiently.”

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Posted 6 years ago

Hi Iram, Great news that we were able to provide all the information you needed. Thank you for the kind 5-star review. The team at Hedgehog

Posted 6 years ago

“Matthew was very helpful at sorting a problem out”

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Posted 6 years ago

Thank you for your review, William. Delighted to hear Matthew was able to sort out your problem. We will be sure to pass the compliments on to him! The team at Hedgehog

Posted 6 years ago

“Good value for money.”

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Posted 6 years ago

Hey Sarah, Excellent to see that your policy from us was good value for money. Thanks for the review and enjoy your weekend! The team at Hedgehog

Posted 6 years ago

“Easy to use”

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Posted 6 years ago

Hey Jonathan, Thanks for reviewing us. It is brilliant to hear that your experience was easy! Enjoy your weekend. The team at Hedgehog.

Posted 6 years ago

“Excellent service”

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Posted 6 years ago

Hi Victoria, We really appreciate your excellent 5* review and we are glad to hear you are satisfied with our service! The team at Hedgehog

Posted 6 years ago

“Great quote for car insurance, great service.”

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Posted 6 years ago

Hey, Thank you for the great review! We really appreciate the positive feedback and we are glad you received great service! The team at Hedgehog

Posted 6 years ago

“Excellent and most reasonable and cost effective car insurance. Quick to arrange and dealt with my queries quickly. Thank you would recommend.”

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Posted 6 years ago

Hi Ashley, Thank you for the excellent review. It's great to hear that you found our insurance reasonable, cost-effective and quick! The team at Hedgehog

Posted 6 years ago

“Fast service and no hassle..”

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Posted 6 years ago

Hi Kevin, It's great to hear that you found our service fast and hassle free! Thank you for the excellent review. The team at Hedgehog

Posted 6 years ago

“...............”

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Posted 6 years ago

Thank you for your kind 5* review! We hope you enjoy the rest of your day. The team at Hedgehog

Posted 6 years ago

“Excellant and fast response”

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Posted 6 years ago

Hey! Thank you for your 5* rating. We are glad to hear you consider us excellent and fast at responding! The team at Hedgehog

Posted 6 years ago

“Customer service was very quick and efficient. A welcome change. Thank you”

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Posted 6 years ago

Hey Anna, Thank you for your kind review. We are glad to hear our customer service was very quick and efficient! The team at Hedgehog

Posted 6 years ago

Hedgehog Insurance is rated 4.7 based on 3,425 reviews