Hedgehog Insurance Reviews

Name: Hedgehog Insurance
Address: Capital Tower, Cardiff, Capital Tower, Cardiff, City and County of Cardiff
Rating: 4.67

4.7 Rating 3,425 Reviews

94 %

of reviewers recommend Hedgehog Insurance

Company Reviews

Questions

Metrics

4.7

Based on 3,425 reviews

Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Email:

help@hedgehoginsurance.com

Location:

Capital Tower, Cardiff,
Capital Tower, Cardiff
City and County of Cardiff
CF10 3AE

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Customer Service from Marc, was excellent. So far finding the website very user friendly.”

Helpful Report

Posted 7 years ago

Thank you for the excellent review! It's great to read that Marc was able to help you, your kind words will be passed onto him. We really appreciate the feedback about the website. The team at Hedgehog

Posted 7 years ago

“Quick n easy”

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Posted 7 years ago

Hi Samuel, Thank you for the great review. The team at Hedgehog

Posted 7 years ago

“Fantastic service”

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Posted 7 years ago

Hi Gemma, Thank you for the excellent review. We're so pleased to see you received fantastic service. The team at Hedgehog

Posted 7 years ago

“The online chat team are great! made some changes to my policy very quickly and easily.”

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Posted 7 years ago

Thank you for the review regarding our online chat team! We're pleased to see you had a great experience. We will pass on the kind comments to them. The team at Hedgehog

Posted 7 years ago

“Live chat was really easy to use and my problem was solved very quickly”

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Posted 7 years ago

Hi Viktoria, Thanks for the excellent 5-star review! It is great to read that your problem was solved quickly by our customer service team. We will be sure to let them know of your review. The team at Hedgehog

Posted 7 years ago

“I spoke to a lad called Matt. Was very quick in getting back to me and answered all my queries quickly and efficiently. Great service 👍👍 it’s not letting me rate the service with stars however I would give Matt 10/10 service”

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Posted 7 years ago

Hi Christopher, Thank you for the excellent review! We are so pleased to hear your response to Matt, we will be sure to pass on the kind words to him :D We really appreciate the feedback. The team at Hedgehog

Posted 7 years ago

“Easy to arrange insurance without lengthy phone calls.”

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Posted 7 years ago

Hi David, Thanks for the review. We pride ourselves on our online nature, no lengthy phone calls and being put on hold! Thanks for recognising this. The team at Hedgehog

Posted 7 years ago

“I’ve had no problems at all getting set up with Hedgehog. A very competitive price.”

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Posted 7 years ago

Hi Charlotte, It's great to hear you haven't experienced any problems! We're so glad we're competitive for you. Thanks for leaving us the review! The team at Hedgehog

Posted 7 years ago

“The best”

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Posted 7 years ago

Hi Mihai, That's great for us to hear! Thanks for the excellent comments. The team at Hedgehog

Posted 7 years ago

“Quick and easy”

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Posted 7 years ago

Thank you for the 5-stars, Ioan. We really appreciate the kind words. The team at Hedgehog

Posted 7 years ago

“Quick and efficient way of sorting out my car insurance. Very happy with my premium.”

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Posted 7 years ago

Hi Julie, Thanks for the great review. We are so pleased to hear you are happy with your premium. The team at Hedgehog

Posted 7 years ago

“So easy to use”

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Posted 7 years ago

Hi Mary, Thanks for the great review. The team at Hedgehog

Posted 7 years ago

“Matt cancelled my auto renewal super quickly!!”

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Posted 7 years ago

Hi Natalia, Thank you for the excellent review. It's great to hear Matt was able to help you so quickly. We will be sure to let him know! The team at Hedgehog

Posted 7 years ago

“So far seems so easy and straight forward - best I’ve used so far.”

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Posted 7 years ago

Hi Teri, Thank you for the review. We are so glad we're the best you've used so far! The team at Hedgehog

Posted 7 years ago

“Very helpful”

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Posted 7 years ago

Hi Marcin, Thanks for the five star review! We're pleased to hear we were very helpful. The team at Hedgehog

Posted 7 years ago

“Easy and quick to use would highly recommend”

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Posted 7 years ago

Hi Ann, We really appreciate the 5-stars! Glad to hear you would recommend us. The team at Hedgehog

Posted 7 years ago

“Prompt and efficient service received so far Thanks”

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Posted 7 years ago

Hi Bharti, It's great to hear you enjoyed our service. Thanks for the review. The team at Hedgehog

Posted 7 years ago

“Easy to set up and the cheapest quote. Thanks”

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Posted 7 years ago

Hi Thomas, Thanks for the five stars. We are glad to see we were competitive for you. The team at Hedgehog

Posted 7 years ago

“very god service and value for money”

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Posted 7 years ago

Thank you for the excellent review. It's great to read we were competitive for you. The team at Hedgehog

Posted 7 years ago

“Very simple process; simple and clear interface, useful to be able to edit as you go. Impressed by the text notifications and text code authentication”

Helpful Report

Posted 7 years ago

Hi James, thanks for the positive 5* review! It's great to see you enjoyed the text service. The team at Hedgehog

Posted 7 years ago

Hedgehog Insurance is rated 4.7 based on 3,425 reviews