Hedgehog Insurance Reviews

Name: Hedgehog Insurance
Address: Capital Tower, Cardiff, Capital Tower, Cardiff, City and County of Cardiff
Rating: 4.67

4.7 Rating 3,425 Reviews

94 %

of reviewers recommend Hedgehog Insurance

Company Reviews

Metrics

Info

4.7

Based on 3,425 reviews

Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

About Hedgehog Insurance:

We are an exclusively-online car insurance company. As a modern provider of car insurance, we use the very latest data to give you the most competitive price. We strive to make our website as convenient and easy to use as possible.

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thanks”

Helpful Report

Posted 5 years ago

Hi Simon, You're welcome!!😃 The Hedgehog team 🦔

Posted 5 years ago

“Really quick and easy, thank you.”

Helpful Report

Posted 5 years ago

Thanks for the review, Martin! ⭐⭐⭐⭐⭐ Quick and easy - exactly what we aim for! The Hedgehog team 🦔

Posted 5 years ago

“very helpful and easy to talk to people , makes it easier not having to phone people to discuss all the time . great service”

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Posted 5 years ago

Thanks for such a great review! ⭐⭐⭐⭐⭐ Our Live Chat facility is a really helpful, efficient way of getting an instant response from a customer service agent, they're available between 9am - 5:30pm Monday to Friday. The Hedgehog team 🦔

Posted 5 years ago

“Great price, easy application. What more can i ask?!”

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Posted 5 years ago

Thanks for the review, Alan!! ⭐⭐⭐⭐⭐ Indeed, what more can you ask for?! The Hedgehog team 🦔

Posted 5 years ago

“Matt was very helpful in amending my policy straight away made my day and put my mind at rest knowing that my policy would continue with the approved proof of no claims. Great job matt very helpful thank you.”

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Posted 5 years ago

Thanks for the review, Christopher! 😃 That's absolutely fantastic to see, Matt will be so pleased - as will the rest of our customer service team. Our customer service team are as helpful and efficient as possible, so if we can resolve your query quickly, why wouldn't we?! The Hedgehog team 🦔

Posted 5 years ago

“really like their web portal and the user exprience. best of all I the ability to switch off the auto renewal online. this is very useful, saves hassle of a phone call and long wait.”

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Posted 5 years ago

Thanks for the review, Rajesh! 😃 We're so pleased you had such a great user experience, that's exactly what we aim for. We believe our customers should have full control of managing their policy, after all, it's their policy! The Hedgehog team 🦔

Posted 5 years ago

“Great help from kyle”

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Posted 5 years ago

Thanks for the review, Sam! 😃 That's fantastic to see, Kyle will be so pleased! All of our customer service team are incredibly helpful, it's great to see you've experienced that! The Hedgehog team 🦔

Posted 5 years ago

“Very easy to use”

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Posted 5 years ago

Thanks for the review, Akash! ⭐⭐⭐⭐⭐ We're so glad you thought so, that's exactly what we aim for! The Hedgehog team 🦔

Posted 5 years ago

“exellent service and easy to follow and understand”

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Posted 5 years ago

Thanks for the review, Paul! 😃 It's absolutely fantastic to see you've received excellent service from our team, and making it easy to follow and understand is definitely a priority for us! The Hedgehog team 🦔

Posted 5 years ago

“Good”

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Posted 5 years ago

Thanks for leaving a review, Hannah! 😃 It's great to see you've had a positive experience with us! The Hedgehog team 🦔

Posted 5 years ago

“It was really quick only down side was go compare kept changing cost every hour.”

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Posted 5 years ago

Thanks for leaving a review, Lucy! 😃 We're glad you found the process quick, and we do offer live pricing which means that our prices are constantly changing. The reason for this is, it means we can always ensure that we are offering you the best possible price we can at that time! The Hedgehog team 🦔

Posted 5 years ago

“Quick easy and an excellent price”

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Posted 5 years ago

Thanks for leaving a review, Neil! 😃 That's fantastic to see, quick, easy, excellent price - what more could you ask for? The Hedgehog team 🦔

Posted 5 years ago

“Nicole has been really helpful and dealt with my requests promptly and professionally.”

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Posted 5 years ago

Thank you for leaving a review! ⭐⭐⭐⭐⭐ Nicole will be thrilled to see you found her so helpful, and as always, our customer service team will deal with any query promptly, and with complete professionalism. The Hedgehog team 🦔

Posted 5 years ago

“Great service”

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Posted 5 years ago

Thanks for the review, Margaret! 😃 We're so pleased to see you received such great service, that's exactly what we aim for! The Hedgehog team 🦔

Posted 5 years ago

“Very easy to use”

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Posted 5 years ago

Thanks for leaving a review! ⭐⭐⭐⭐⭐ We aim to make all aspects of our service as user friendly as possible, so this is fantastic to see! The Hedgehog team 🦔

Posted 5 years ago

“Very easy and quick”

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Posted 5 years ago

Thanks for leaving a review! 😃 That's fantastic, we're so pleased to see you've had a positive experience with us - we wouldn't expect anything less. The Hedgehog team 🦔

Posted 5 years ago

“Very quick and easy to set up. Well done.”

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Posted 5 years ago

Thank you for leaving a review, June! 😃 It's great to see you found it so quick and easy to set up your insurance, we feel that's really important, so that's fantastic to see! The Hedgehog team 🦔

Posted 5 years ago

“Quick and easy to buy. Great website that’s easy to navigate”

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Posted 5 years ago

Thanks for the review! 😃 It's fantastic to see you've had such a great experience with us, and we're so pleased you found our website so easy to navigate! The Hedgehog team 🦔

Posted 5 years ago

“Really easy to insure my car and a great price.”

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Posted 5 years ago

Thanks for the review, Victoria! ⭐⭐⭐⭐⭐ That's exactly what we want to see, we're so pleased you've had such a great experience! The Hedgehog team 🦔

Posted 5 years ago

“Excellent Straight forward. Thank you.”

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Posted 5 years ago

Thanks for leaving a review, Darren! ⭐⭐⭐⭐⭐ It's great to see you found the process so straightforward, that's exactly what we aim for! The Hedgehog team 🦔

Posted 5 years ago

Hedgehog Insurance is rated 4.7 based on 3,425 reviews