Hello Baby Reviews

Name: Hello Baby
Address: Maylite Trading Estate, Martley, Worcester
Rating: 4.40

4.4 Rating 3,380 Reviews

85 %

of reviewers recommend Hello Baby

4.4

Based on 3,380 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	2 - 3 Hours

Visit Website

Phone:

3300430925

Email:

customerservice@hellobabydirect.co.uk

Location:

Maylite Trading Estate, Martley
Worcester
WR6 6PQ

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Hello Baby 5 star review on 11th December 2022

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivery was 3-4 days slow compared to other sites”

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Posted 4 years ago

“I'm still awaiting delivery of my purchase”

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Posted 4 years ago

“This item was shipped to my daughter in law in Singapore. The item arrived in poor condition. The box broken and some contents spoilt. I found the website difficult use to use. Although I gave both my address and the Singapore address it was not showing both and I couldn't navigate to change the details. In the end am not sure whether I was paying in Singapore dollars or Australian dollars”

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Posted 4 years ago

“I ordered belly bar and they forgot to send it. After 11 Days i asked about my order. few hours later they finally send it. Instead of 5 Days all together was more Then 2 weeks.”

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Posted 5 years ago

“Diono Radian 5 Lagoon ordered but Black Scarlet receveid... I am disappointed.”

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Posted 5 years ago

“It’s a long waiting for a response email. Once I send a email to your company, I had to wait a whole day for the response. And also my stuffs are easy to ship and it takes 4-5 days for me to get it. And something wrong in the procedure. I hope your company could make it better in the future like in the hurry case, I would like to have your response more efficiently. Such as now I have some problem for the return. And according to your company police. I have to wait until this weekend to clarify my invoice again.”

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Posted 5 years ago

Dear Lok Yin Charlotte, During this time of the year we are dealing with an increased number of orders therefore there will be some delays when getting back to our customers unfortunately. Sorry about the inconvenience caused, we'll aim to reply faster in the future.

Posted 5 years ago

“No email to confirm order so I thought I hadn’t pressed a button to complete order and ordered from another site. Should send a confirmation email to order customers”

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Posted 5 years ago

“Quick response when I had a faulty item”

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Posted 5 years ago

“thought I was buying a sound puzzle but it wasn't...”

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Posted 5 years ago

“Delivery of goods fine. Have emailed regarding how to make a return and have received no reply.”

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Posted 6 years ago

“Product is super. It wasn't clear on the website i ordered fromthat delivery would take over two weeks.”

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Posted 7 years ago

“They sent the wrong item initially. After a couple of emails back and forth we eventually received the correct item and were sent a pre paid packing sticker to return the other item. We kindly packaged the other item and carted it to the post office.”

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Posted 7 years ago

“Fast delivery, well packed and acessible price!”

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Posted 7 years ago

“I was very satisfied with all my good I recieved from you thanks”

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Posted 7 years ago

“Good product nd good customer service”

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Posted 7 years ago

“Delivery abit slow to New Zealand but considering it was so close to Christmas still arrived before I exspected overall it was fine they delivered what they said and even gave a realistic time frame for delivery so I wasn't disappointed will definitely order from this site again”

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Posted 8 years ago

“I didnt receive it yet So i am still waiting”

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Posted 8 years ago

“The product was like i was expecting and a good quality. I am very happy with the product. The problem was that when i ordered it it didnt mentionned that you were going to close for holiday so i had to wait more than expected for the delivery”

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Posted 8 years ago

“Hi, I bought a dress to my new born granddaughter, the dress is beautiful. But I am wondering the size ?, I bought 3-6 months, I brought to HONGKONG, and she wore it , just fit , but on the time , she is born 25 days only ! A little bit disappointed, because the dress I think she wear at her hundred days birthday party ! Anyway, the dress is beautiful ! Thanks ! Lydia”

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Posted 8 years ago

“Unfortunately my article was lost in the mail. However, hellobaby was very attentative in responding yo my concerns and letting me know what actions will be taken in my case.”

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Posted 9 years ago

Hello Baby is rated 4.4 based on 3,380 reviews