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Hemming & Wills Reviews

4.7 Rating 169 Reviews
91 %
of reviewers recommend Hemming & Wills
4.7
Based on 169 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Over A Month
On-time Delivery
Greater than 76%
Accurate And Undamaged Orders
Greater than 90%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.2 out of 5
Read Hemming & Wills Reviews

About Hemming & Wills:

We’re an independent, stand-out, contemporary home brand with a conscience and our mission is to help create Happiness at Home.

Proudly British, we offer a unique combination of affordable, design-led, contemporary & mid-century home furnishings including sustainable options and a great collection of ethically made plastic free & reusable homewares. All backed by an exceptional customer experience, we genuinely recognise our customers are the heart beat of H&W and we’re here to help you in any way we can.

Visit Website

Phone:

0330-133-1233

Email:

care@hemmingandwills.co.uk

Write Your review

Hemming & Wills 5 star review on 1st March 2023
Corrina A
Hemming & Wills 5 star review on 17th January 2023
Sophie
Hemming & Wills 5 star review on 21st November 2022
Arabella
Hemming & Wills 5 star review on 29th September 2022
Alex H
Hemming & Wills 5 star review on 26th May 2022
Laura H
Hemming & Wills 5 star review on 24th May 2022
Tom
Hemming & Wills 5 star review on 10th December 2021
Annette F
22
Anonymous
Anonymous  // 01/01/2019
Very happy with the product and they met the promise of a pre christmas delivery !! Only issue was we paid for the enhanced delivery which didn't happen but they refunded the entire delivery cost without any questions. Would I use them again ? Absolutely.
Helpful Report
Posted 10 months ago
Hi Andrew, many thanks for your kind and honest review! Feel free to send across some photos! Hope to hear from you again in the near future! Best wishes, Danielle @H&W
Posted 10 months ago
The product, delivery and customer service were all excellent. So happy with our new table.
Helpful Report
Posted 10 months ago
Lovely review to receive - many thanks! Feel free to send across some photos! Best wishes, Danielle @H&W
Posted 10 months ago
The order of our table and bench as easy and was delivered very quickly! It arrived before Christmas and sat 12 people easily. Its beautiful and I am so happy with it! Everyone always comments on the quality of it. The 2 delivery guys kept us well informed of the delivery time and were so lovely when they delivered even though they had been working a very long shift, I cannot thank them enough for their politeness and professionalism. They put the table where we wanted it and assembled it which we didnt even realise they would do! So that was an added bonus. Thank you again
Helpful Report
Posted 11 months ago
Thanks so much Amy and Sammy, such a lovely review to come back to in the New Year! We're so, so pleased that you're happy with the product itself and the delivery service too! We will be sure to pass on your kind words to the team! Best wishes, Danielle @H&W
Posted 11 months ago
Customer services was very helpful. Can contact via phone or email. The price of the table is excellent value for the product. We love ours!
Helpful Report
Posted 1 year ago
Thank you for taking the time to leave amazing feedback, we're so very pleased to hear this! Feel free to send some photos of your new furniture, for us to show off on our socials! :) Have a great weekend! Best wishes, Gary @H&W
Posted 11 months ago
So pleased I found Hemming & Wills. Beautiful table delivered to our new home - and set up in situ by a great delivery team. Communications throughout were clear and friendly, everything went to plan and I would not hesitate to recommend them. Can't wait to get the family round the table for dinner soon.
Helpful Report
Posted 1 year ago
Thanks so much for your lovely feedback! We're so glad you're happy with the product and service. Feel free to send across some photos for us to show off on our socials! Credited of course Best wishes, Gary @ H&W
Posted 1 year ago
Amazing table and fantastic service!
Helpful Report
Posted 1 year ago
Thanks so much for the great feedback, we're so pleased to hear this! Feel free to send across some photos, for us to show off! Credited of course! Best wishes, Gary @ H&W
Posted 1 year ago
Speedy and professional service. The product is excellent. Very happy with it. We bought the reclined table and it’s defiantly value for money.
Helpful Report
Posted 1 year ago
Thanks so much Eva, this is awesome to hear! We're so pleased you're happy! Feel free to send across some photos, once you're set up! Best wishes, Danielle @H&W
Posted 1 year ago
Excellent product, excellent customer service.
Helpful Report
Posted 1 year ago
We're delighted to hear this, thanks for leaving your feedback! Feel free to send across some photos! Best wishes, Danielle @H&W
Posted 1 year ago
Love the products and great service throughout.
Helpful Report
Posted 1 year ago
So great to hear - thanks so much for your feedback! Feel free to send across some photos, we love to show off customers set ups! Best wishes, Danielle @H&W
Posted 1 year ago
Fantastic service from Hemming & Wills. I had to change the delivery date a few times and they couldn't have been more helpful. They went above and beyond to find suitable items too. I purchased the Williamsburg dining table and benches and round table plus the Soho dining chairs. They look great in the room.
Helpful Report
Posted 1 year ago
Hi Annie, thanks so much for the lovely feedback, so pleased you're happy! Feel free to send across some photos, we love to see customer set ups! Best wishes, Danielle @H&W
Posted 1 year ago
Excellent product and service
Helpful Report
Posted 1 year ago
Fantastic review - thanks so much, we're so pleased! Feel free to send across some photos, for us to show off on our socials! Credited of course! Best wishes, Danielle @H&W
Posted 1 year ago
What a beautiful table! I was very specific in finding a wooden top that complimented our flooring and the table is even better than I imagined.
Helpful Report
Posted 1 year ago
Amazing feedback, thanks so much! We're delighted to hear how happy you are with your new table! Feel free to send across some photos, for us to show off on our socials, credited of course! Best wishes, Danielle @H&W
Posted 1 year ago
Quality product delivered when they said it would be delivered. The team were excellent, ensuring their work area was clean and they built the furniture up in no time. Highly recommend.
Helpful Report
Posted 1 year ago
Amazing feedback, we're so very pleased to hear this! Thank you! Feel free to send across some photos of your new furniture, for us to show off on our socials! :) Have a great weekend! Best wishes, Danielle @H&W
Posted 1 year ago
Everything was excellent - product, customer service, delivery. 100% happy
Helpful Report
Posted 1 year ago
Amazing feedback, we're so pleased to hear this, thanks so much! Feel free to send across some photos of your new furniture to our care team: care@hemmingandwills.co.uk, for us to show off on our socials, credited of course! Best wishes, Danielle @H&W
Posted 1 year ago
Excellent service and quality
Helpful Report
Posted 1 year ago
Wonderful feedback, very glad to hear this- thanks so much! Feel free to send across some photos of your new furniture to our care team: care@hemmingandwills.co.uk, for us to show off on our socials! Credited of course! Best wishes, Danielle @H&W
Posted 1 year ago
Love our new table and had loads of compliments from friends and family about it ❤️
Helpful Report
Posted 1 year ago
Amazing feedback Steffi, thanks so much! We're delighted to hear this! Feel free to send us some photos of your new table, so we can show it off on our socials! (Credited of course!) Have a lovely weekend! Best wishes, Danielle @H&W
Posted 1 year ago
We are very pleased with our new table! It looks great, is very sturdy and is the perfect size for our kitchen. We had some reservations about ordering online without seeing it in person before, but these concerns were unfounded. The delivery and assembly was quick and efficient and we consider this table to be good value compared to others we had liked from John Lewis. We would certainly recommend H&W to others and will order from here again.
Helpful Report
Posted 1 year ago
What a lovely review to receive - many thanks! We're delighted to hear how pleased you are with your new table! Big thanks for the recommendations too! We look forward to hearing from you again in the near future! Best wishes. Danielle @H&W
Posted 1 year ago
Delivery and assembly was quick and with friendly staff.
Helpful Report
Posted 1 year ago
Many thanks for the great feedback Tom! We're so pleased you're happy and very glad to know the delivery and assembly was quick and efficient! Best wishes, Danielle @H&W
Posted 1 year ago
Get service throughout
Helpful Report
Posted 1 year ago
Thanks so much for your lovely feedback - we're so pleased you're happy with our service! Best wishes, Danielle @H&W
Posted 1 year ago
Great product and great customer service- the delivery team were very careful and attentive
Helpful Report
Posted 1 year ago
Hi Chris, thanks so much for this amazing feedback, as a small business, it means a lot! Delighted to know the delivery process went smoothly and you're happy with the quality of the product received. We hope you enjoy your new table and bench for many years to come! If you need any assistance in the near future, please don't hesitate to get in touch, the team here will gladly help! Best wishes, Gary @ H&W
Posted 1 year ago
Hemming & Wills is rated 4.7 based on 169 reviews