Herbies Seeds Reviews

Name: Herbies Seeds
Address: C/ San Vicente, 20 - 1º, Alicante, Alicante
Rating: 4.42

4.4 Rating 5,194 Reviews

85 %

of reviewers recommend Herbies Seeds

Company Reviews

Metrics

Info

4.4

Based on 5,194 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Herbies Seeds 4 star review on 4th October 2022

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivery was quick, plants started out really nice. Then all 5 of the feminized autos I bought hermied and had nanners popping up at about week 3 of flowering. Super dissapointing.”

Helpful Report

Posted 19 hours ago

“2star at best. Trying to pay was a part n in the rear. Your system rejected a card with better than $10,000 available credit.”

Helpful Report

Posted 2 days ago

Hello Sean, Thank you for the review, it helps a lot! Based on our records, the payment for your order was received so there's nothing to worry about. The package will be dispatched shortly and you will receive the confirmation email Respectfully, Herbies

Posted 1 day ago

“Of the six seeds I ordered, the most expensive one did not germinate. I notified them of this but nothing in response.”

Helpful Report

Posted 3 days ago

Hello, Thank you for the review, it helps a lot! We will gladly help with the germination issue since there are guarantees for such cases. Unfortunately, we were unable to find any emails associated with your order. Regardless, we've contacted you via email with additional details, please take a look in your inbox Respectfully, Herbies

Posted 3 days ago

“I did not receive seeds. They sent me a calculator”

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Posted 5 days ago

Hello Luis, Thank you for the review, it's greatly appreciated! The seeds were put inside the stealth packaging, we've contacted you with additional details — please take a look in your inbox Respectfully, Herbies

Posted 3 days ago

“Fantastic service at time of purchase and very fast delivery, unfortunately only two seeds out of the 8 I received sprouted, those two never developed past there first set of pod leaves, have had previous orders that all went fine, this time not so :(”

Helpful Report

Posted 6 days ago

Hello Andrew, Thank you for the feedback, it helps a lot! Such cases are actually supported by our guarantee so we'd be more than happy to help! Please have a look in your inbox, we've contacted you with further details Respectfully, Herbies

Posted 6 days ago

“I have a question. Seeds delivered. I bought 5 seeds of 2 different strains. They are marked 1 and 2. I need to know which is which because I’m growing them in different locations.”

Helpful Report

Posted 1 week ago

Hello, Thank you for the feedback, it helps a lot! The information regarding strain names is available in the invoice for your order — please take a look in your inbox If you need further assistance, please don't hesitate to reach out to us via email or live chat on our website Respectfully, Herbies

Posted 1 week ago

“I have been growing cannabis since 2008. Usually I purchase my seeds from a Canadian seed bank. 3 out of the six seeds planted and propagated. I have a degree in floriculture and have a strong understanding about how to grow. I would like to get reimbursed for the cost of the 3 seeds that were duds, or replacement. Thanks”

Helpful Report

Posted 1 week ago

Hello, Thank you for the feedback, it's greatly appreciated! We actually have germination guarantees and are more than happy to help out — we've reached out to you via email with additional details, please take a look in your inbox Respectfully, Herbies

Posted 1 week ago

“They are so happy to chat with you in order to sell you seeds but of course of if there is any issue with delivery to your address they email you - because they know they should have CHECKED with their carrier to see if they could deliver to that address BEFORE they take your order and money. They email you because of course they do not want to talk to you about their mistake. What are the chances that I would order from them again? What do you think??? Now I am totally worried that the seeds I paid so much for won't be what they're claimed to be. Avoid difficult questions and you can count on turning off future customers in the process.”

Helpful Report

Posted 2 weeks ago

Hello Randall, Thank you for the feedback, it's greatly appreciated! According to our records, your order information initially included an address to which our carrier is unable to deliver. As follows, we've promptly emailed you regarding this issue and clarified the delivery address. Based on the tracking information the package should reach you very soon. If you have any questions or need any assistance, please don't hesitate to reach out to us via email or live chat on our website Respectfully, Herbies

Posted 2 weeks ago

“Package came in when I opened no seeds, contacted them, just showed me a video of where seeds where at, but nothing was there. Basically told me nothing would be done about it.”

Helpful Report

Posted 3 weeks ago

Hello, Thank you for the review, it's greatly appreciated! According to our records, the seeds were put inside the stealth item. We've provided instructions and assembly records in order to show where the seeds are located. The seeds could be absent from the package due to a customs interception and in that case an interception notice would be provided along with the package. However, from our correspondence you stated that the interception notice is absent, meaning that the seeds haven't been intercepted As follows, we would kindly ask you to take a look at the instructions we provide in order to locate the seeds. If you have any questions, please feel free to reach out Respectfully, Herbies

Posted 3 weeks ago

“Shipped March 4th. Received a package March 22 with a note that said the seeds were confiscated and destroyed at customs. I thought it was stealth packaging.”

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Posted 1 month ago

Hello, Thank you for the feedback, it's greatly appreciated! We're sorry to hear that the seeds were destroyed, such cases are totally covered by our guarantee so there's nothing to worry about. We've already reached out to you with additional information Respectfully, Herbies

Posted 1 month ago

“Ordered 2 Grand mommy purp seeds and neither one of them sprouted for me. I was completely Disappointed.”

Helpful Report

Posted 1 month ago

Hello Brandon, Thank you for the review, it helps a lot! We're sorry to hear that the seeds didn't sprout, we actually provide guarantees for such cases. We've reached out to you via email with additional information — please take a look in your inbox Respectfully, Herbies

Posted 1 month ago

“In my order #1116841, there was just one Auto Super Skunk but i have ordered a 3+1. It would be very nice if you check this, herbies. Thanks. The order before was very nice.”

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Posted 1 month ago

Hello, Thank you for the feedback, it's greatly appreciated! Apologies for the inconvenience, we'll take a look at the assembly records and reach out to you as soon as possible Respectfully, Herbies

Posted 1 month ago

“I received an unknown package delivered to my door. I had no way to know that it was my seed order. It was a small tool kit shaped like a motorcycle. I had no idea that I had to disassemble it to find my seeds. When I contacted Herbie Seeds to Inquire about my seeds I got a chat window with slow response. Fortunately I was able to find my seeds by removing several screws and taking pieces apart but I should have been clearer what to expect. I could have thrown out or given away the shipment thinking it was just some random shipping error. I feel like a criminal engaging in covert operations. Did I just participate in a crime?”

Helpful Report

Posted 1 month ago

Hello James, Thank you for the review, we really appreciate it! The thing is that we send out orders using discreet and stealth packaging, as follows it can sometimes be tricky to find the seeds — we totally understand and please accept our apologies for any inconvenience We are very happy to hear that you received the seeds! Respectfully, Herbies

Posted 1 month ago

“Acabei comprando 5 tipos de sementes e ganhei +3 de brinde, acabei por tentar germiná-las, mas apenas duas das 8 na totalidade, germinaram...”

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Posted 1 month ago

Hello Pedro, Thank you for the review! We're sorry to hear that some of the seeds didn't germinate, we actually provide guarantees for such cases. We've reached out to you via email with additional information, please take a look in your inbox Respectfully, Herbies

Posted 1 month ago

“Package were intercepted. Have not received response from email.”

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Posted 1 month ago

Hello John, Thank you for the review! Sorry to hear that the package was intercepted, such cases are covered by our guarantees so there's nothing to worry about! Based on our records, we have responded to your email yesterday — please have a look in your inbox Respectfully, Herbies

Posted 1 month ago

“I ordered a Buddha medkit CBD auto cost me $80 with delivery and insurance, it sprouted but never opened its baby leaves because the mother was harvested early and seeds lacked the energy or it was a dud. I asked for a replacement and had pics and they told me they dont replace seeds or do refunds on used products and offered a free seed from their free seed list. So now i have to spend another $80 and have spent $160 just to get one seed that i need for CBD oil and its female.”

Helpful Report

Posted 2 months ago

Hello John, Thank you for the review, it's greatly appreciated! It's unfortunate that the seed couldn't make it, all issues related to germination and plants are handled in exact accordance with what is outlined on our guarantees page. We are unable to provide guarantees after germination since the plants are living creatures whose growth can be impacted by a lot of different factors. Despite that, we still want to help so please take a look in your inbox since we've contacted you with further details Respectfully, Herbies

Posted 2 months ago

“I WAS WITH THE THOUGHT OF IT SHIPPING HERE IN USA, BUT WHEN IT CAME WITH BAG AND LETTER THAT IT WAS CONFISCATED BY US CUSTOMS. SAID THAT THEY WOULD REFUND. NOT YET. HLC”

Helpful Report

Posted 2 months ago

Hello Hoy, Thank you for the review. Regretfully, we cannot affiliate your current email with any order in our system nor we have received any messages from you, could you please clarify? Regarding the USA shipping - we do have WorldWide website and USA express website, only the USA express is shipping from within the US Respectfully, Herbies

Posted 2 months ago

“Meh. No freebie or bonus. Website says different, but either way. Won’t buy again from Herbies. Beans arrived in about 5 days, differ greatly in size. Did I mention no bonuses?”

Helpful Report

Posted 3 months ago

Hello Miller, Thank you for the review. We've checked all the information, you've placed your order on the USA express website, the bonuses and gifts are offered on the World Wide version only, of which we fairly inform all of our customers prior to the order placement. The product is provided exactly as supplied by the manufacturer, if you'll face any issues with it - please contact us and we'll be sure to provide all the needed assistance Respectfully, Herbies

Posted 3 months ago

“The process to biy seeds should be streamlined, when i biy seeds from othet sites im able to pay right away, insyead of waiting for multiple emails... I just want to buy seeds, not have a back and forth game of email tag...”

Helpful Report

Posted 4 months ago

Hello, Thank you for the review regarding the payment process. Such measures were taken to preserve customer privacy and provide more payment options, to make it easy - we offer a step-by-step instruction to each payment method. We are grateful to you for the feedback, it will help us to improve our service even further Respectfully, Herbies

Posted 4 months ago

“I’ve placed my order Nov. 2nd, and my order still says it’s in transit. It’s been over 3weeks!!! And I still haven’t gotten my package I’m disappointed that it’s taking this long! I’d love to recommend this site to people but my views are changing. Can I get some help on my order?”

Helpful Report

Posted 4 months ago

Hello, Ian, Thank you for the review. We've received your email as well, indeed the order seems to be lost in transit, we regret this issue took place. However, please do not worry - we will resend it shortly free of any charge as agreed via email conversation Respectfully, Herbies

Posted 4 months ago

Herbies Seeds is rated 4.4 based on 5,194 reviews