Herbies Seeds Reviews

Name: Herbies Seeds
Address: C/ San Vicente, 20 - 1, C/ San Vicente, 20 - 1, Alicante
Rating: 4.53

4.5 Rating 8,622 Reviews

88 %

of reviewers recommend Herbies Seeds

Company Reviews

Metrics

Info

4.5

Based on 8,622 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Herbies Seeds 5 star review on 5th December 2025

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Only 2 out of 8 germinated”

Helpful Report

Posted 1 month ago

Hello Za, Thank you for the review, it's greatly appreciated! We actually provide the guarantee in cases of non-germination and will be glad to help! Please check your mailbox — we've contacted you to discuss the situation in a bit more detail Respectfully, Herbies

Posted 1 month ago

“Dissatisfied with small seed”

Helpful Report

Posted 1 month ago

Hello, Thank you for taking the time to share your feedback. We’re sorry to hear that the size of the seed didn’t meet your expectations. Seed size and appearance can naturally vary from batch to batch, but this does not affect their quality or performance. If you experience any issues with germination, please know that we offer a non-germination guarantee and are always happy to replace any seeds that don’t sprout. Just reach out to us at claims@herbiesheadshop.com, and we’ll take care of it right away. Respectfully, Herbies

Posted 1 month ago

“Purchased my seeds, after payment went through I was contacted by the company and the informed me they needed to switch some strains because they ran out. No discount, no free seeds, not even a sticker.”

Helpful Report

Posted 2 months ago

Hello, Thank you for the review We'll look into the situation shortly and get back to you via email with further clarification Respectfully, Herbies

Posted 2 months ago

“Good time delivery but only 8 out of 16 germinated any refunds of free seeds for 50% germination rates thanks Herbie”

Helpful Report

Posted 3 months ago

Hello Reg, Thank you for the review. We regret to hear you've faced a low germination success rate, but no worries - there are Satisfaction Guarantees for such cases. We'll contact you shortly and provide necessary assistance! Respectfully, Herbies

Posted 3 months ago

“Hi been waiting 4mounths thaysay order has arrived in Australia a week ago don't know where not real impressed”

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Posted 3 months ago

“Sorry guys extremly poor germination”

Helpful Report

Posted 3 months ago

Hello, Thank you for your review. We’re genuinely sorry to hear that you’ve encountered an issue with your order. Please don’t worry—our Satisfaction Guarantee is in place precisely for situations like this, and we’ll do everything we can to make things right for you. At this point, we’ve sent you an additional email with more details and clarification on the next steps to resolve the matter. Please take a moment to check your inbox (and your spam or promotions folder, just in case). Respectfully, Herbies Team

Posted 3 months ago

“I'm usually a herbies fan. But was let down after 5 of the seeds didn't sprout?? 10 out of 15 sprouted. And are doing well. Hopefully get a refund back from herbies. Otherwise there a great site and good selection. 👍 I recommend this site to all friends. Hopefully that helps.”

Helpful Report

Posted 4 months ago

Hello Joey, Thank you for the review We regret to hear you've faced this issue. We have Satisfaction Guarantees for such cases, so no worries - we'll do our best to provide assistance. Please check your inbox, there should be an email with clarification from us Respectfully, Herbies

Posted 4 months ago

“I ordered seeds and one seed didn't germinate. I let them know because the seeds are guaranteed. They wouldn't replace the seed because i didn't have pictures of the seed that didn't germinate. They lost a loyal customer over one seed.”

Helpful Report

Posted 4 months ago

Hello, Thank you for taking the time to share your feedback — we really appreciate it. We understand how frustrating it can be when things don’t go as expected. Our policy requires photos for full compensation in cases of non-germination, which is why this couldn’t be applied in your case. However, we did offer you an alternative solution, and you’re welcome to take us up on that at any time. Please don’t hesitate to reach out if you’d like us to assist further Respectfully, Herbies

Posted 4 months ago

“Not happy. Only 2 out of 7 seeds germinated. Impossible to get to your contact info via your website. Sorry, but you need to improve.”

Helpful Report

Posted 4 months ago

Hello, Thank you for the review, it's greatly appreciated! We actually provide the guarantee in cases of non-germination and will be glad to help! Please check your mailbox — we've contacted you to discuss the situation in a bit more detail Respectfully, Herbies

Posted 4 months ago

“I have been using Herbie's for a couple years now and the last two orders I've had only half of my seeds germinated. Frustrating but what came from the seeds was fantastic. So I have mixed emotions but overall satisfied with the end result”

Helpful Report

Posted 5 months ago

Hello Mitch, Thank you for the review – it helps! We provide guarantees for such cases and would be happy to look into the situation and assist. We have already reached out to you via email regarding the matter – please check your inbox Respectfully, Herbies

Posted 5 months ago

“Only 3 of 8 germinated.”

Helpful Report

Posted 5 months ago

Hello, Thank you for the review, it's greatly appreciated! We actually provide the guarantee in cases of non-germination and will be glad to help! Please check your mailbox— we've contacted you to discuss the situation in a bit more detail Respectfully, Herbies

Posted 5 months ago

“Out of 6 seeds only 2 were good. Very sad.”

Helpful Report

Posted 6 months ago

Hello, Thank you for the review, it's greatly appreciated! We actually provide the guarantee in cases of non-germination and will be glad to help! Please check your mailbox— we've contacted you to discuss the situation in a bit more detail Respectfully, Herbies

Posted 6 months ago

“None of my seeds would germinate!! I used the wet paper towel method. No problem with order otherwise.”

Helpful Report

Posted 6 months ago

Hello, Thank you for the review – it helps! We provide guarantees for such cases and would be happy to look into the situation and assist. We have already reached out to you via email regarding the matter – please check your inbox Respectfully, Herbies

Posted 6 months ago

“I ordered auto flower seeds and got photo periods. Of course I had no way of knowing until I had to flip the light schedule 4.5 months later to get them to flower.”

Helpful Report

Posted 7 months ago

Hello, Thank you for your review – it helps a lot! According to our records, we have already had an email correspondence regarding the issue. We have reached out to you with additional information – please take a look in your inbox Respectfully, Herbies

Posted 7 months ago

“Seeds didn't sprout”

Helpful Report

Posted 7 months ago

Hello John, Thank you for the review! We regret to hear you've faced such an issue. We have Satisfaction Guarantees for non-germination cases, so we'll be happy to look into the situation and provide necessary assistance. We'll send you an email with further clarification shortly, please await Respectfully, Herbies

Posted 7 months ago

“Out of 20 plus seeds 5 were duds. Not happy cause I paid higher price than competition. So maybe you will replace seeds that didn’t germinate.”

Helpful Report

Posted 7 months ago

Hello John, Thank you for the review, it's greatly appreciated! We are sorry to hear about the issue. Please do not worry— we provide the guarantee in cases of non-germination and will be glad to help! Please check your mailbox— we've contacted you to discuss the situation in a bit more detail Respectfully, Herbies

Posted 7 months ago

“Bought 3 seeds (lsd, gdp, ww), only ww has popped. Still early, still hopeful for the other 2. Upon leaving my review of this to herbies site, my review was not being accepted, even if I took a pic using their site.. I guess they don’t like criticism. IMO”

Helpful Report

Posted 8 months ago

Hello, Thank you for the review! We regret to hear you've faced the germination issue. We have Satisfaction Guarantees for non-germination cases, so we'll be happy to look into the situation and provide necessary assistance. An email with additional clarification will be sent to you shortly Respectfully, Herbies

Posted 8 months ago

“Only 2 seeds out of 7 they sent me germinated. Hopefully the 2 that did are the true skunk that I have been searching for.”

Helpful Report

Posted 8 months ago

Hello Robert, Thank you for the reply We regret to hear you've faced the germination issue. We have Satisfaction Guarantees for such cases and we'll be happy to look into the situation and provide necessary assistance! Respectfully, Herbies

Posted 8 months ago

“Planted 10 seeds, only 2 grew to an inch the rest decomposed. Could be my fault or the seeds, I don't care, I would like to see a bit more ownership in your products. They offered an $18 coupon on my next purchase, or 2 seeds of their choices. I then spent another 70 bucks to purchase different seeds and they didn't honor the coupon. I let them know about this and I've gotten nowhere. Each time I contact them about an issue it takes 2 days to get back to me. So far we're going on 2 weeks. About the only thing gone right was the 1st delivery”

Helpful Report

Posted 9 months ago

Hello, Thank you for your review! We'd like to clarify a few points to make sure we're on the same page. According to our records, 7 out of 10 seeds you tried successfully germinated which is slightly different from the 2 you mentioned. Regarding the store credit - we were in the process of applying it to your recent purchase. However, it appears the full amount was paid right away after placing the order. As for our responce time - we've double checked the correspondence between us and as we can see, all the replies are provided within 12 hours - you can check it in the theard of emails. At this point, we've sent you an email with a solution about the store credit thing, please have a look and we will proceed accordingly Respectfully, Herbies

Posted 9 months ago

“All over their website says fast delivery, couldn’t be farther from the truth.”

Helpful Report

Posted 10 months ago

Hello, Thank you for the review – it helps a lot! According to the official tracking information, the order has been in transit for 4 days and should arrive soon. We will also reach out to you via email with additional information shortly – please take a look in your inbox Respectfully, Herbies

Posted 10 months ago

Herbies Seeds is rated 4.5 based on 8,622 reviews