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Herbies Seeds Reviews

4.5 Rating 9,307 Reviews
88 %
of reviewers recommend Herbies Seeds
4.5
Based on 9,307 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5

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Hi being an experienced grower i recently purchased 14 seeds of Godzilla cookies...i have not had a single seed germinate out of 10 tried...extremely frustrating...i grow and have grown multiple times with a variety of different strains...and probably have a 98 percent success rate during germination. Has anyone else had the same problem with the godzilla cookies strain ......10 seeds down and no results.. I soak in fresh river water..then put between non color damp serviets...in average temp of at least 20 deg Celsius...so hows your luck been with this particular strain?.. To summarize ..I contacted Herbies about my situation..unfortunately for me i only had 2 dormant seed remaining of the 10 i had originally tried to germinate...silly me hadnt read the replacement seed policy so i couldn't claim the full amount that never germinated...Herbies have since reached out and replaced the 2 seeds that i had kept to show...and given me 1 more seed as a goodwill gesture..and to settle the situation I want to say thank you for the replacement... and hopefully this is a 1 off...as i have never struck this problem before...
Helpful Report
Posted 2 weeks ago
Hello Martin, Thank you for sharing your experience! We understand how frustrating it must have been to have so many seeds fail to germinate Our team has already been in touch with you regarding this issue, and we’re glad we were able to review and resolve your claim under our Germination Guarantee. We hope the solution provided helps turn your experience around Respectfully, Herbies
Posted 2 weeks ago
My order arrived but disappointed to see that a few items were not delivered I was supposed to get a few gift from Herbies but only my seeds arrived as a loyal customer I was a little disappointed
Helpful Report
Posted 2 months ago
Hello Raymond, We're sorry that your experience has left you disappointed Our team has already contacted you via email regarding the missing items, and we're currently waiting for your reply so we can look into the situation and help resolve it as quickly as possible Respectfully, Herbies
Posted 2 months ago
Heed my warning, read the directions carefully over and over again until you understand them very clearly. I am so insanely sad when I received the “it’s time to harvest” email and realized I have absolutely nothing. I painted them within minutes of getting to me so I knew something was up.:/ I’m a first time grower and I am so so sad. I did do a direct sow and then shortly after realized in the email it said you do need to germinate them. That is totally my fault. I did go on Google however, and Google said it could still grow. It just might be a slower germination so I kept going and I still have nothing. I did pour this out in my compost this morning and I see no roots or any thing. So sad. I wasted so much money as well. I was so excited. Do not be me. Please read the directions.
Helpful Report
Posted 2 months ago
Hello! Thank you for sharing your experience, and we're truly sorry to hear how disappointing this was, especially as your first grow. We only wish you had reached out to us as soon as you noticed something wasn't right. We offer a germination guarantee and are always happy to review cases like this. We've already contacted you privately and hope to hear from you soon to find a solution together. Sincerely, Herbies
Posted 2 months ago
I order 3 betty apple seeds and got 2 free only 2 out of 5 germinated so got a 2 refunded and to my disappointment only 1 sprouted I'm now waiting to here back from herbies and would like a refund maybe a different strain ...
Helpful Report
Posted 3 months ago
Hello, Thank you for the review! We’re sorry to hear about the continued germination difficulties Our team has already contacted you via email regarding this matter, and we’re currently waiting for your reply so we can review the situation and find the best possible solution for you Respectfully, Herbies
Posted 3 months ago
Ok till something goes wrong, then they just ignore you, good delivery though
Helpful Report
Posted 4 months ago
Hello, Thank you for the review! Please accept our sincere apologies for the delayed response times — we’re currently experiencing a high volume of inquiries, which has increased waiting times. We’ve already contacted you via email and are actively assisting with your situation We truly appreciate your patience and your positive words about the delivery Respectfully, Herbies
Posted 4 months ago
Ok till something goes wrong, then they just ignore you, good delivery though
Helpful Report
Posted 4 months ago
Hello, Thank you for the review First of all, we apologize for the delayed replies. We've been experiencing a high volume of emails but now the situation has improved and response times are much shorter now. According to our records, your claim has been accepted and resolved now. Hopefully, you're satisfied with the outcome Respectfully, Herbies
Posted 4 months ago
Was not delivered to my address had to drive 150 klms to pick my package up I'm still waiting for a response from customer service about this issue not happy with the service
Helpful Report
Posted 4 months ago
Hello Mark, We’re sorry to hear about your experience and understand how inconvenient this must have been We’ve already contacted you via email regarding this issue and are currently awaiting your reply so we can assist you further Respectfully, Herbies
Posted 4 months ago
US customer here. Did not know Herbies was outside the US. Their autofill for US addresses left off my house number so the local USPS would not deliver my seeds. It has been a week since the problem was identified and still no resolution from Herbies. I emailed that I would be willing to pay the shipping charge again (even though I was using their ordering software). No response. I'm stuck, maybe I can use their seeds next year.......... Oh well, live & learn. Check your shipping address. Update: Finally got my seeds about three weeks after I placed my order. I started a few but it is getting kind of late in the season to start new seeds. I'll plant the rest next year.
Helpful Report
Posted 5 months ago
Hello, Please accept our apologies for the delayed response — we’ve been experiencing a high volume of inquiries recently. We’ve already contacted you via email and the issue has now been resolved. Just to clarify, for US customers all orders are shipped domestically from New York. We truly appreciate your patience and understanding! Respectfully, Herbies
Posted 4 months ago
Received a broken seed
Helpful Report
Posted 5 months ago
Hello! Thank you for the review! We are very sorry about the issue you encountered, and we would be happy to help. We have already emailed you with additional details – please take a look in your inbox. Best regards, Herbies
Posted 5 months ago
I ordered some seeds 2 weeks ago. Still I don't have it.
Helpful Report
Posted 6 months ago
Hello, Thank you for the review! We've checked the tracking information for your order and it's marked as delivered. We've also sent you an email with further clarification, please check the inbox Respectfully, Herbies
Posted 6 months ago
Took longer than expected messaged Herbies seeds and they sent out the order again, it arrived shortly afterwards 👍🏻 see how they sprout
Helpful Report
Posted 6 months ago
Hello! Thank you for the feedback — it's greatly appreciated! Your support means a lot to us. Please know that we're always here if there's anything else we can do to improve your experience next time. Thank you again for choosing us! Best regards, Herbies
Posted 6 months ago
Unfortunately only 4 sprouted and only one has survived. I seemed to have them too wet. The gorilla z aneto never showed itself. My survivor is lemon amnesia
Helpful Report
Posted 7 months ago
Hello, Thank you for sharing the details with us. We’re sorry to hear about the germination difficulties. It’s good to hear that the Lemon Amnesia has survived. We’ve reached out to you via email to better understand what may have caused the issue and to offer our support moving forward Respectfully, Herbies
Posted 7 months ago
Only one seed managed to start growing but ended up dying.. probably me
Helpful Report
Posted 8 months ago
Hello, Thank you for the review — it's greatly appreciated! Your support means a lot to us. We actually provide the guarantee in cases of non-germination and will be glad to help! Please check your inbox – we have contacted you to discuss the situation in more detail Respectfully, Herbies
Posted 8 months ago
I waited 20 days for my product to arrive, and they said to wait 5 days extra to check if it was lost. 25 days has kind of messed up my growing schedule and yields may not be as well as hoped. They are sending a replacement, but this does not change the fact that I waited for 25 days before a replacement came.
Helpful Report
Posted 8 months ago
Hello, Thank you for the review, it's much appreciated! We're truly sorry to hear about the delivery issue that got in the way and totally understand how stressful this experience has been for you. Hope your replacement order reaches you safely and in no time! Respectfully, Herbies
Posted 8 months ago
I'll be honest I was not impressed with the seeds that I received had several of them that never popped. I never had any issues with crop King from Canada and you order a five pack for $60 and you get two extra seeds and if they don't pop they will send more. I think you guys may need better genetics from a better Farm
Helpful Report
Posted 8 months ago
Hello, Thank you for your review, it's greatly appreciated! We are really sorry to hear that your experience with our products hasn't been satisfactory and we'd be glad to look into the matter. Please check your mailbox — we've contacted you to discuss the situation in a bit more detail Respectfully, Herbies
Posted 8 months ago
It took 3 attempts to deliver and 2 months after ordering/paying, before receiving my package, but it did eventually arrive. Thanks Herbies for your guaranteed delivery. Let's hope that all the seeds germinate after last season's patchy success rate. LD @ Australia
Helpful Report
Posted 9 months ago
Hello, Thank you for the review. Even though there were two failed attempts, it's still nice to hear the package finally arrived. We wish you happy growing and hope the final results will make it up for the delivery issues Respectfully, Herbies
Posted 9 months ago
Lots of hassles trying to get them delivered. Very nervous racking
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Posted 10 months ago
Hello Joseph, Thank you for sharing your feedback. We’re sorry to hear the delivery process was stressful and truly appreciate your patience throughout. We’ll do our best to ensure your future experience is smoother. Respectfully, Herbies
Posted 10 months ago
Customer Service is awesome, quick to respond and super helpful. Delivery guaranteed to Australia. Had to get a resend. Hassle free communication. Took 3 weeks to arrive, stealth shipping. Very pleased with this company. Will be my No1 shop. Thanks guys for getting me the beans.
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Posted 11 months ago
Hello, Thank you for your positive feedback – we value that a lot! Your satisfaction means a lot to us, and we will be happy to see you shopping with us anytime again Respectfully, Herbies
Posted 11 months ago
Great delivery and happy to replace the few that didn't pop up
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Posted 1 year ago
Hello, Thank you for the review We're always happy to provide assistance with the germination cases! Hopefully, the replacements will pop up with no problem Respectfully, Herbies
Posted 1 year ago
Good price, shipping. Germinated well. But don't think gorilla cookies Auto does well outdoors. All foxtailed, poor yield.
Helpful Report
Posted 1 year ago
Hello Bob, Thank you for the review It's unfortunate to hear that the yield isn't as good as expected. Usually, foxtailing can indicate stress on the plant during the growing process. We will send you an email with additional clarification, please check Respectfully, Herbies
Posted 1 year ago
Herbies Seeds is rated 4.5 based on 9,307 reviews