Herbies Seeds Reviews

Name: Herbies Seeds
Address: C/ San Vicente, 20 - 1º, Alicante, Alicante
Rating: 4.51

4.5 Rating 7,858 Reviews

88 %

of reviewers recommend Herbies Seeds

Company Reviews

Metrics

Info

4.5

Based on 7,858 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Herbies Seeds 5 star review on 3rd June 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I guess I made the mistake of making two orders at the same time. Got 2 identical black boxes with a separate order in each box. But did not put a packing slip in either box so I have no idea what seeds r what. 2 sets of numbers and nothing to tell me what the numbers r for each box.”

Helpful Report

Posted 4 days ago

Helpful Report

Posted 4 days ago

Hello Mark, Thank you for the review! Please do not worry — we'd be glad to help you identify the strains in your order! We've contacted you with more detailed information, please check your mailbox Respectfully, Herbies

Posted 4 days ago

“Got a great deal for my first buy. Package came 4 to 5 days. Now to start planting. Much Love From TX.”

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Posted 1 week ago

“Fast shipping and my seeds were discreet under a couple of gifts I don’t know what they are. Getting ready to plant them so we’ll see how it goes!”

Helpful Report

Posted 3 weeks ago

Hello, Thank you for your feedback – it is appreciated! The bags are labelled in accordance with the order list in the automated email. We have reached out to you with additional details regarding the matter – please take a look in your inbox Respectfully, Herbies

Posted 3 weeks ago

“I have had bad luck with some seeds but these guys were nice enough to replace them. Just be careful on how you do your seed starts and be on top of heat and temperature because gets to hot I had plants here on me so again watch over well other then that on time and great customer service.”

Helpful Report

Posted 1 month ago

Hello Simon, Thank you for the review! It's regrettable to hear you've faced a problem with some of the seeds. Hopefully, the replacements will do much better! Respectfully, Herbies

Posted 1 month ago

“Price was good. Shipping was fast. Unfortunately the driver took the package to the wrong house. But I tracked it down no worries. Upon opening up the package one is smashed and the other has a small crack. I will try and germ and see what happens.”

Helpful Report

Posted 1 month ago

Hello, Thank you for the review! We regret to hear you've faced these issues with the order. We have guarantees if the product arrives damaged and if it doesn't germinate, so please contact us at claims@herbiesheadshop.com and we will look into the situation, and provide necessary assistance Respectfully, Herbies

Posted 1 month ago

“Ordered grandmommy purple and apple Betty, and only 2 germinated of the grandmommy purple and no apple Betty. I've only had this issue happen once before my others that germinated are going strong after 72 hours not good and the seeds looked small as can be that didn't germinate”

Helpful Report

Posted 1 month ago

Hello Jonathan, Thank you for your review, it's greatly appreciated! Since the issue has been resolved we kindly ask you to change your rating. Please check your email — we've sent you the link to edit your review. Thank you in advance! Respectfully, Herbies

Posted 1 month ago

“I'm very happy except 4 of my seeds didn't go off 2 freebes and my gg#4 and lsd🎃😎”

Helpful Report

Posted 1 month ago

Hello Chris, Thank you for the review! We regret to hear you've faced the germination issue, but no worries - we have Satisfaction Guarantees for such cases. We'll send you an email with additional clarification shortly, please await Respectfully, Herbies

Posted 1 month ago

“I bought 4 seeds got 1 extra. Got 2 free seeds and planted them. The two free seeds came up and three of the five that I brought came up.”

Helpful Report

Posted 1 month ago

Hello, Thank you for the review, it's greatly appreciated! We actually provide the guarantee in cases of non-germination and will be glad to help! Please check your mailbox— we've contacted you to discuss the situation in a bit more detail Respectfully, Herbies

Posted 1 month ago

“I bought 4 seeds got 1 extra. Got 2 free seeds and planted them. The two free seeds came up and three of the five that I brought came up.”

Helpful Report

Posted 1 month ago

Hello Kevin, Thank you for the review – it is very helpful! We provide guarantees for such cases and would be happy to look into the situation and assist. We have already reached out to you via email regarding the matter – please check your inbox Respectfully, Herbies

Posted 1 month ago

“Free seeds ussaly don’t sprout lol”

Helpful Report

Posted 1 month ago

Hello, Thank you for the review! We are sorry to hear about the issue you had with our bonus seeds. Please check your mailbox — we've replied to your email to discuss the situation in a bit more detail Respectfully, Herbies

Posted 1 month ago

“Seeds arrived quickly and all the seeds I payed for germinated but not one of the free seeds! So don't get your hopes up of trying to offset the giant cost with some free plants! Not going happen!”

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Posted 2 months ago

Hello Thomas, Thank you for the review! We regret to hear you've faced the germination issue. According to our Satisfaction Guarantees, bonus seeds aren't subject to guarantees, as they are added for free. However, we'll still be happy to look into the situation and provide possible assistance. We've sent you an email with further clarification, please check Respectfully, Herbies

Posted 2 months ago

“Well first bad experience got 3 autos not one germinated. Update got three autos only lost one not all three took 12 days to pop never had it take so long but I got my order in record time will do business with them again sorry herbies”

Helpful Report

Posted 2 months ago

Hello, Thank you for the review We regret to hear you've faced this issue, but no worries - we have Satisfaction Guarantees for non-germination cases, so we'll be happy to look into the situation and provide necessary assistance. We'll send you an email shortly Respectfully, Herbies

Posted 2 months ago

“First year purchasing seeds from Herbies , so far so good . Got my seeds on a timely matter and they all (30) sprouted and then I used the wrong soil and killed them all so I ordered more seeds from Herbies which received them couple days ago and they went right into soil . So stay tuned for further updates, but so far so good”

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Posted 2 months ago

Hello Dennis, Thank you for the review While we’re sorry to hear about the soil issue, we’re glad you decided to give our seeds another try. If you ever need advice on soil or growing conditions, please contact us at claims@herbiesheadshop.com. Wishing you a successful grow this time around - keep us posted on your progress! Respectfully, Herbies

Posted 2 months ago

“First rate ! On time , as ordered , assistance was prompt and friendly !”

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Posted 2 months ago

Hello, Thank you for your review, it's greatly appreciated! Since there are no issues with the order, we kindly ask you to change your rating. Please check your email — we've sent you the link to edit your review. Thank you in advance! Respectfully, Herbies

Posted 2 months ago

“The customer service is excellent. The genetics are good, but had issue germinating the freebie seeds. So overall the quality is good, just not great. I plan to try other strains, so hopefully they get better.”

Helpful Report

Posted 3 months ago

Hello, Thank you for the review – it is much appreciated! According to our previous correspondence, we have already discussed the issue you've encountered and provided possible assistance. If any other questions arise – please feel free to contact us anytime, we will always be happy to help Respectfully, Herbies

Posted 3 months ago

“Seeds can smashed !!! They think even one is a bullshitter!!! I just wanted them to be able to grow!!! Got smashed seeds and it's always your fault!!! That's how I feel like I did it or something!!!! Sorry I said anything!!! My fault I can find seeds elsewhere”

Helpful Report

Posted 3 months ago

Hello Ryan, Thank you for the review! We regret to hear the seeds arrived smashed, but please do not worry - we'll surely replace them in a timely manner! Respectfully, Herbies

Posted 3 months ago

“Ordered seeds and they all popped but one. I emailed them and they tell me that they want a pic of the seed that didn't sprout. Who the hell takes a pic of an unsprouted seed? Wow it's just one and they can't send another without the pic. They wanna give me a code for my next purchase...WILL NOT HAPPEN. If i was trying to scam them I think I would try for 10 seeds maybe...not just one. WTH Herbies it's one stinking seed...is that going to break the company? U gained and lost a customer all in that one order”

Helpful Report

Posted 3 months ago

Hello Jeff, Thank you for your review – it is appreciated! We have a Guarantee Policy in place and a procedure we have to follow. In this case, even though not all the requirements have been fulfilled we are still willing to provide possible assistance as we value your time and efforts. We have already reached out to you via email with additional details regarding the matter – please take a look Respectfully, Herbies

Posted 3 months ago

“Received 6 GG#4 and 6 GSC last fall to be ready this spring, all the GG popped within 30hrs but all the GSC’s haven’t popped been 15 days now. Hope at least a couple pop soon! Happy with the choices and price but when half don’t pop it’s not a deal anymore.”

Helpful Report

Posted 3 months ago

Hello Arjan, Thank you for the review! We regret to hear that the GSC’s haven't germinated after 15 days. We have Satisfaction Guarantees for non-germination cases, so we'll be happy to look into the situation and provide necessary assistance! We'll send you an email shortly Respectfully, Herbies

Posted 3 months ago

“The three seeds have sprouted and doing okay. However the two free ones failed to sprout even though they were soaked at the same time as the other ones.”

Helpful Report

Posted 3 months ago

Hello, Thank you for the reply We regret to hear you've faced the germination issue with the seeds. We've already contacted you via email and will be happy to offer you a possible solution! Respectfully, Herbies

Posted 3 months ago

Herbies Seeds is rated 4.5 based on 7,858 reviews