Herbies Seeds Reviews

4.4 Rating 5,255 Reviews
86 %
of reviewers recommend Herbies Seeds
4.4
Based on 5,255 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
Greater than 88%
Accurate And Undamaged Orders
Greater than 88%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.2 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy

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Only just ordered my seeds. Little spendy but I’ll give them a try. Little concerned reading all the reviews about deliveries not making it but time will tell I did however find when it came time for payment… that felt a wee greasy and shady with the website I was directed too. A tiny box that I had to enlarge to fill my payment details in. Still hopeful though. I’ll be sure to update my experiences with this company as they come.
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Posted 9 months ago
Great company…..great seeds but your prices are going up once a month now. I love your company but Pricing me out of your market. Your prices are to high now. I’m looking for another company.
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Posted 9 months ago
Herbies are great to deal with best customer service quickly to respond. But after a few packages getting stopped at new zealand customs I ask you guys a few times if it would be possible to change the colors of the evolope because I thought they were looking for that same color to pick out and destroy, lucky this one slipped though, but waiting 3 weeks to arrive from Spain and getting stopped at the border, is heart reanching. Try different colors with packages when sending to new zealand, I carrinty the success rate will double
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Posted 10 months ago
I love Herbie's seed I have used them several times and would recommend to anyone awesome shipping and fantastic products. I would love to see the same or close to same deals in the USA express store in the future, but I know it's coming it's just a matter of time. Great job Herbie.
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Posted 10 months ago
I order 5 seeds strawberry banana auto only 3 seeds germinated. All 3 free seeds Geminated as well. That’s a little over 50 percent for the seeds I ordered to and wanted.
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Posted 10 months ago
Cash App reciever of payment changes. scammish feel. Im assured that payment was recieved by correct ( $cashapp name). 52 consecutive purchases Spain to 2 in 12 months from next door state. Value, smh. from $9.00 per seed, various top seedbanks to $22.00 whoknows seed, om not happy, still no bank transfer would happen. Thats so not safe with banks, going bankrupt. no..no
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Posted 10 months ago
A bit confused w cash app part hopefully my $ is at the right place
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Posted 10 months ago
Some seeds didn't germinate but reship is on the way, I did have to pay $16 shipping costs though.
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Posted 11 months ago
I have only good things to say about customer service will always be my go to seed supply kindest regards MR. T White NZ
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Posted 11 months ago
First time using this site and my Seeds show at customs for the past 10 days so still waiting for my seeds or guess will probably never see them.
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Posted 11 months ago
Hello Edward, Thank you for the review. Indeed, the package is not moving forwards for several days, most likely a common delay. However, please do not worry - we cover our packages with a delivery guarantee and will be able to assist you if the package won't arrive - just contact us and we'll provide all the necessary assistance Respectfully, Herbies
Posted 11 months ago
Was expecting the seed to come in a plastic container like shown on the picture. It was loose in a bubble wrap bag. It showed up and usps must have smashed the loose seed. It showed up very quickly though. Thanks.
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Posted 11 months ago
Hello Ken, Thank you for the review. For the order you're referring to, a stealth option has been selected by the customer, meaning that the product would be sent discreetly and not in original packages. If you have received a damaged product- please contact us shortly and we will do our best to assist you Respectfully, Herbies
Posted 11 months ago
Beware of buying in Australia without paying the extra for insurance. I ordered with discreet packaging and an extra gift as to not look suspicious but it was still destroyed by customs in Australia. Btw, all I received was an empty DVD case and a letter from customs.( Not the most stealthy of method of concealment)
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Posted 1 year ago
Hello, Thank you for the review. That is indeed regretful outcome, we strongly recommend to apply an insurance, but do not insist on it. Please contact us anytime if any assistance is required, we will do our best to help you Respectfully, Herbies
Posted 1 year ago
Good Thank you
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Posted 1 year ago
Well let me first say that I finally received my order, it got seized the first time around. The customer service is top notch, they were happy to help me anytime I asked and friendly. The first problem I had was when I purchased my Herbies USA order they instructed me to pay the Spain site which was wrong, and they could not pass the money over so I had to wait for international shipping and that got caught. then the second attempt worked but I did not get any of the novelty items that was promised in the website. When they offered my money back they then told me they could only refund in bitcoin, that upset me because I jumped through hoops to send them my money and I don't have bitcoin so I'm out of luck. I hope the results I get are what was promised per the description because if not then this whole transaction was horrible. But I am praying it will go well!
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Posted 1 year ago
Hello, Thank you for the review. We regret that those obstacles have taken place, we are indeed experiencing certant issues with the payments now. But that is really encouraging for us to know that you find our customer support friendly and helpful! We hope that the product will fit all Lethe expectations and will always be happy to assist you Respectfully, Herbies
Posted 1 year ago
Thanks ever so much for your persistence,after 3 attempts the fourth made the distance THANKS
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Posted 1 year ago
Hello, Thank you for the review. We regret that this took several attempts, but that is really encouraging that the package finally arrived. We wish you the best of luck with your hobby and hope to see you at Herbies again!
Posted 1 year ago
Only issue was payment. Had to pay an additional $40 to do an international wire transfer since I don't do crypto. Hopefully all these grow to fruition so no need to reorder.
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Posted 1 year ago
Hello Mike, Thank you for the review. Indeed, we regretfully experience certain issues with the card payments now, but that should be resolved soon, we regret that you've faced this issue while ordering from us, and we hope that despite that the product will fit all the expectations Respectfully, Herbies
Posted 1 year ago
Too be honest i have had problems with 2\3 orders, either i can't pay or they change my order by canceling. One time i was supposed too get a great deal with 6 extras for all the issues we had but that got cancelled and i recieved No extras and ended Up paying more than before the issues. Last order i payed like 40 euro for 1 seed with 1 extra becouse THE only method of Payment that worked was that i pay when i get the order. And the extra seed was crushed too death. First order whent smoothly though. Hard too recommend from My Side as 2\3 orders left me feeling b**t f*'&$d.
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Posted 1 year ago
Hello Sadman, Thank you for the review. Indeed, we have experienced certain payment issues recently, however currently they are mostly fixed. We also got your inquiry in our live chat today and provided a double-sized replacement for the issue with the seed you've mentioned, regretfully the transitional damage is possible, but rest assured - we will always be happy to assist Respectfully, Herbies
Posted 1 year ago
My first lot of seeds were seized by customs and I received a notice around 1 month after order placed. It was a little while before my email was responded to by Herbies,to send another lot or refund. They sent off the next lot and after 6 weeks and non conclusive tracking details,I sent another email to them. They were quick to respond and asked me to wait another week for arrival of seeds to my friends place. They did arrive a couple of days later. In the meantime, I used another service and they came within 2 weeks,no issues. The seeds need to be better disguised,not just wrapped in a scarf.
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Posted 1 year ago
Hello, Thank you for the review. We do regret that this issue appeared, and we have fairly replaced the unarrived order as we have promised. It is true that we experience certain difficulties with the dispatches to the Australia, but despite possible delays - most of our packages do arrive intact. We totally understand that it might be faster to receive the package from a local supplier, and we fairly state the approximate delivery period, you can be assured that if any issue would appear - we will be there to assist with it Respectfully, Herbies
Posted 1 year ago
7 weeks in no seeds delivered, got package that was opened and a letter from post office say package and interception notice for seeds. I wouldn't order from here to long and didn't receive seeds was of almost two months waiting.
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Posted 1 year ago
Hello Frank, Thank you for the review. We regret to hear that this issue happened, currently we have already received your email and has provided a reply to is, rest assured we will do our best to assist you from our end, the issue will be resolved as soon as humanly possible Respectfully, Herbies
Posted 1 year ago
they got here
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Posted 1 year ago
Herbies Seeds is rated 4.4 based on 5,255 reviews