Herbies Seeds Reviews

Name: Herbies Seeds
Address: C/ San Vicente, 20 - 1, C/ San Vicente, 20 - 1, Alicante
Rating: 4.52

4.5 Rating 8,464 Reviews

88 %

of reviewers recommend Herbies Seeds

Company Reviews

Metrics

Info

4.5

Based on 8,464 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Herbies Seeds 5 star review on 5th December 2025

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Never received seeds. I live in Iowa seeds were sent to Nebraska. Tried getting in touch but impossible to navigate web. Never again.”

Helpful Report

Posted 1 day ago

Hello Carl, Thank you for your review, it's greatly appreciated! We are really sorry to hear about the issue and would be glad to help! Rest assured, you will be contacted via email to discuss the situation in a bit more detail Respectfully, Herbies

Posted 20 hours ago

“from the start i paid top money for fast post they use u p s on the cheap it went around the world 2 times i was told wait it will come had to tell them it wont it is stuck in the u s a then sent again fed ex not in 7 days 2 weeks later then i told them in emails i dont want tiny pale seeds i am out door thery just sent email back telling me no i dont know what i am talking about then seeds get here tiny and old seeds they sent the 5 freebe old seeds just went black 6 seeds from the strain came up thats it so i lost 10 seeds to old seeds that what they do and i can bet you the tiny seeds stay tiny”

Helpful Report

Posted 3 days ago

Hello Danny, Thank you for your review, it's greatly appreciated! We are really sorry to hear that your experience with our service and products hasn't been satisfactory and we'd be glad to look into the matter. Please check your mailbox — we've contacted you to discuss the situation in a bit more detail Respectfully, Herbies

Posted 3 days ago

“Seeds didn’t sprout they want me to dig through the dirt find the seeds that didn’t sprout take a picture of them and send them to them I said I’m not doing that they said only way they would send new seeds if I buy more seeds unbelievable will never buy again .”

Helpful Report

Posted 1 week ago

Hello Eric, Thank you for your review! We've discussed the matter with you, however, we couldn't resolve the issue at the time, which we truly regret. We have offered you a possible solution and we are sorry you didn't find our proposition satisfactory. Please contact us via email claims@herbiesheadshop.com in case you change your mind about our offer and we'll be glad to proceed Respectfully, Herbies

Posted 1 week ago

“Only 4 out of 10 seeds germinated. I have been growing for years and know what I’m doing. The sad thing is that it was the free seeds that germinated, so I don’t even get to try my order. Order #1232365”

Helpful Report

Posted 2 weeks ago

Hello, Thank you for the review We regret to hear you've faced the germination issue, but please do not worry - we have Satisfaction Guarantees for such cases and will be happy to provide nessecary assistance. Please check your inbox, there should be an email with the clarification from us Respectfully, Herbies

Posted 2 weeks ago

“Hi, I am 64 years old. I have been growing the seeds in Canada for 45 years. I recently ordered some seeds from you. I started to germinate 5, they didn't work one germinated, then it died. So I tell you this, and then you ask me for video and pictures, and what water did I use and what temperature did I use? And you ask me for impossible things that I cannot provide, since I didn't take pictures. Prior to them not growing, how would I know they're not going to grow? And the whole thing is just bad then I tried to grow 5 more of the seizure, me, not one germinated, I know how to germinate seats. And they were just no good then you asked me for all this impossible information and I'm just not impressed it cost me €90 and I couldn't care less what I care about is that your seeds are no good. Your service is no good and your guarantee is worthless. So I hope nobody buys things from you cause I never will”

Helpful Report

Posted 2 weeks ago

Hello Athos, Thank you for your review! We've discussed the matter with you, however, we couldn't resolve the issue at the time, which we truly regret. The thing is, we have a Return Policy we must act in accordance with and follow the protocol, it's a standard procedure. Still, we'd be glad to find a solution for you even if it's not possible to provide some details. Please contact us via email claims@herbiesheadshop.com in case you change your mind and would like to proceed with the claim Respectfully, Herbies

Posted 2 weeks ago

“Said it was delivered seen nothing hope I haven’t wasted money”

Helpful Report

Posted 1 month ago

Hello, Thank you for your feedback. We understand your concern and have already reached out to you by email to explain the situation in more detail. Please check your inbox for our message. Respectfully, Herbies

Posted 1 month ago

“They are the worst seed bank I’ve ever had contact with. Never got the seeds they charged my card and now are saying they can’t find my receipt to refund me. I have to write them every time to get any updates or response through the whole process not a single update on their own all had to be asked initially by me. Highly recommend not purchasing anything from this distributor.”

Helpful Report

Posted 1 month ago

Hello Aaron, Thank you for your review! We indeed had a conversation with you regarding the matter, however, we couldn't resolve the issue at the time, which we truly regret. Please rest assured, you will be contacted via email to discuss the situation in a bit more detail Respectfully, Herbies

Posted 1 month ago

“Great service.and very helpful”

Helpful Report

Posted 1 month ago

Hello, Thank you for the review, it's greatly appreciated! Your satisfaction means a lot to us, and since there are no issues with the order, we'd really appreciate you changing your rating Respectfully, Herbies

Posted 1 month ago

“to difficult to order”

Helpful Report

Posted 1 month ago

Hello, Thank you for the review We regret to hear you find it difficult to order. We're doing our best to make the navigation as smooth and user-friendly as possible. Please don't hesitate to contact us in the online chat on our website - our managers will be happy to help you go through the whole ordering process Respectfully, Herbies

Posted 1 month ago

“First order.....OK Second order....not so ok Third order....i'm out 3 seeds flowered...but very small and looking very sick... Out of 9 seeds..... IN HAWAII....shame on you guys. No harvest for us this year.. THANK YOU HERBIE'S...”

Helpful Report

Posted 1 month ago

Hello, Thank you for your review! We are really sorry to hear that your experience hasn't been pleasant and the results haven't been successful. Please check your mailbox — we've contacted you to discuss the situation in a bit more detail Respectfully, Herbies

Posted 1 month ago

“I just want a refund for my order. Order was placed on Sunday. Never shipped. Was told the order, 1233526 was going to ship out 10/16 with in 3-5 hours. Never shipped. Once again, the customer (ME) reached back out about the status of this order. Was told again, this order is shipping out today 10/17. Shipping states orders placed on the weekend will ship out the next 24 hours. I asked what can be done to make this correct. Was told to use XYZ code on my next order for some free seeds. Why would I, the customer ever place another order with Herbies? I asked for refund, more than once and was told that another department would need to email me. WHAT.... So you have received the payment but don't ship. Then just give the customer the runaround? Sounds like a scam. The order has not left, to make this right you Herbies wants me to place another order? WHAT So it is on the customer to make this right? Great Birthday Gift. WOW”

Helpful Report

Posted 1 month ago

Hello, Thank you for your feedback. We understand your frustration and apologize for the delay, which was caused by extreme weather conditions. Please check your inbox, as our refunds team has already contacted you regarding your request. Respectfully, Herbies

Posted 1 month ago

“Got 6 seeds .. only 1 sprouted..”

Helpful Report

Posted 1 month ago

Hello, Thank you for taking the time to leave a review - we really appreciate it! We are really sorry to hear about the germination issues you experienced. We’ve already been in touch regarding compensation for the non-germinated seeds, and we’ll make sure everything is sorted out. Respectfully, Herbies

Posted 1 month ago

“Hi. After 6 months and still NO seeds i got a email from Yous today to say my order was sent to someone else and that person had received them. You have sent to the Wrong state and Wrong address and they have received the wrong order. I have tried to find out about my seeds so many time's just to be told they be shipped soon and i would receive a tracking number then. I have emailed you on numerous occasions and am still awaiting a response on when or if you will ever send my seeds.”

Helpful Report

Posted 1 month ago

Hello, Thank you for the review, it's greatly appreciated! We’ve already reached out to you regarding this issue and sent some additional information. Please check your inbox Respectfully, Herbies

Posted 1 month ago

“My package hasn’t arrived but say delivered?”

Helpful Report

Posted 1 month ago

Hello, Thank you for the review, it's greatly appreciated! We are sorry to hear about the issue. Please do not worry — we will contact you via email to discuss the situation in a bit more detail and will do our best to resolve the matter Respectfully, Herbies

Posted 1 month ago

“I am so sick of emailing these guys it's been like three months since they said they sent them the tracking number says it's still in Spain WTF”

Helpful Report

Posted 2 months ago

Hello, Thank you for the review! We totally understand how frustrated you must be and will do our best to resolve the issue! Please check your mailbox — we've contacted you to discuss the situation in a bit more detail Respectfully, Herbies

Posted 2 months ago

“I got a bunch of seeds and bags with letters and numbers on them, but I don’t know what seeds are what nothing says the name of them so I don’t know what I’m planting when I put the seeds in the soil. Why aren’t the names of the strains on the bags? Is it some kind of disguise I won’t be buying anything from you again.”

Helpful Report

Posted 2 months ago

Hello, Thank you for the review, it's greatly appreciated! Please do not worry — we'd be glad to help you identify the strains in your order! We've contacted you with more detailed information, please check your mailbox Respectfully, Herbies

Posted 2 months ago

“germinated 7 seeds and only 1 sprouted. ive germinated many seeds and had some failures, with old seeds. 3 of them were so tiny i could barely see them. dont want a refund. lame”

Helpful Report

Posted 2 months ago

Hello, Thank you for the review We regret to hear you've faced this issue, but no worries - we have Satisfaction Guarantees and will do our best to resolve the situation. Please check your inbox, there should be an email with additional clarification from us Respectfully, Herbies

Posted 2 months ago

“I’ve had great service before first order seeds all germinated but this last order seeds looked bad for some reason 3 out of 8 germinated let them know about it.Wouldn’t cover my bonus seeds either but the only 3 of 6 I paid for germinated so I will not buy again”

Helpful Report

Posted 3 months ago

Hello Charles, Thank you for the review, it's greatly appreciated! We are really sorry that you were left disappointed with our products and our shop. We've already discussed the matter with you and offered you the only solution possible in this case as our requirements haven't been fully met. Please contact us in case you change your mind and decide to accept our offer Respectfully, Herbies

Posted 3 months ago

“Everything went well up to planting in the dirt nothing happened out of the 7seeds none grew please if there is any helpful tips please send them my way”

Helpful Report

Posted 3 months ago

Hello, Thank you for the review, it's greatly appreciated! We actually provide the guarantee in cases of non-germination and will be glad to help! Please check your mailbox— we've contacted you to discuss the situation in a bit more detail Respectfully, Herbies

Posted 3 months ago

“This package is not my seeds, this is a corkscrew.. what is going on”

Helpful Report

Posted 3 months ago

Hello Samantha, Thank you for the review The product was hidden in the stealth item received. We have already reached out to you via email with additional information regarding the matter, please check your inbox Respectfully, Herbies

Posted 3 months ago

Herbies Seeds is rated 4.5 based on 8,464 reviews