Herbies Seeds Reviews

Name: Herbies Seeds
Address: C/ San Vicente, 20 - 1º, Alicante, Alicante
Rating: 4.51

4.5 Rating 7,859 Reviews

88 %

of reviewers recommend Herbies Seeds

Company Reviews

Metrics

Info

4.5

Based on 7,859 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Herbies Seeds 5 star review on 3rd June 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The company sent me auto flower seeds. Instead of photo period. Also sent me male seeds instead of female. Customer service would not back their quranty. I am completely unhappy with customer service. I will never order from Herbies again.”

Helpful Report

Posted 2 weeks ago

Hello Jason, Thank you for the review According to our Satisfaction Guarantees, we don't provide compensation if a feminized seed provides a male plant. The thing is that seeds and plants are a living biological material and it's impossible to guarantee a 100% female plant from even a feminized seed; the chances are about 97%. A plant's gender depends not only on genetics but also on the surrounding environment Also, we've checked a video of your order packaging process and cannot confirm that the wrong seeds were sent, as everything was packed correctly, according to the order content list That said, even though the situation is out of our guarantees, we've still made a compensation offer for you as we value you as a customer, and it's really regrettable you don't find it satisfactory Respectfully, Herbies

Posted 2 weeks ago

“They didnt ship my damn seeds! They sent me a bottle opener with cork in a box!”

Helpful Report

Posted 3 weeks ago

Hello, Thank you for the review! The product was hidden in the stealth item received – we have already reached out to you via email with additional information regarding the matter, please check your inbox Respectfully, Herbies

Posted 3 weeks ago

“So unfortunately I’m super upset because I don’t know what happened but my order ended up gettin messed up some how and instead of sendin me the seed’s that I ordered and paid a decent amount of money for, they sent me a corkscrew and a wine bottle plug!!!! I don’t really quite get nor understand how they messed up my order this bad to begin with. It’s kinda really irritating honestly cause they’re not even of the same category whatsoever honestly, and now I gotta wait and try to figure this all out which is now gonna set me back on gettin some seeds in the ground unfortunately!!”

Helpful Report

Posted 3 weeks ago

Hello Daniel, Thank you for the review – it is appreciated! The product was hidden in the stealth item received – we have already reached out to you via email with additional information regarding the matter – please check your inbox Respectfully, Herbies

Posted 3 weeks ago

“No seeds in a package this is scam”

Helpful Report

Posted 3 weeks ago

Hello, Thank you for your review – it is very helpful! The product was placed inside the stealth item – we have already reached out to you via email with additional details – please check your inbox Respectfully, Herbies

Posted 3 weeks ago

“Germinated 75%out of 30. All died within 3 weeks. 3 different methods and same results. Weak seeds, not weak price”

Helpful Report

Posted 3 weeks ago

Hello, Thank you for your feedback – it helps! According to our records, we have already had an email correspondence regarding the matter and have offered a possible solution in accordance with our guarantee policy. Please feel free to contact us back whenever it is convenient for you, and we will be happy to proceed accordingly and provide assistance Respectfully, Herbies

Posted 3 weeks ago

“Tried everything to go seeds only one came up would not grow tall. Bummer. I just gave up and thought it away. .”

Helpful Report

Posted 3 weeks ago

Hello, Thank you for your review – it is much appreciated! According to our records, we've previously had an email correspondence regarding the matter. We would be happy to proceed further whenever it is convenient for you to share the requested details. We have now reached out to you via email – please take a look in your inbox Respectfully, Herbies

Posted 3 weeks ago

“I got my package on time and fast, but I lost a few seeds, I lost 5 all together. But I think this a great company, I will probably purchase more in the future!”

Helpful Report

Posted 1 month ago

Hello Matthew, Thank you for the review! We regret to hear you've faced the issue. We have received your email and will try do our best to come up with a resolution as soon as possible. Rest assured, you won't be left behind! Respectfully, Herbies

Posted 1 month ago

“They sent me auto flower seeds instead of femized seeds. They were un willing to admit they made a mistake. Instead sent me a fake packaging video. Such a joke and will never order from them again.”

Helpful Report

Posted 1 month ago

Hello Jason, Thank you for your review – it's very helpful! According to our records, we have already exchanged emails regarding the issue. We reached out to you with additional information and various possible solutions, but never received a response. Please take a look in your inbox. Respectfully, Herbies

Posted 1 month ago

“Only 2 of 6 seeds grew. Refund was compensation of 2 seeds on next order. What a joke.”

Helpful Report

Posted 1 month ago

Hello, Thank you for the review – it helps! We provide guarantees for such cases, yet we have a Guarantee Policy and a standard procedure we have to follow. All the information regarding our Return Policy is presented on our website and available at all times. Even though some of the claim process requirements have not been fulfilled, we would still like to provide assistance and offer a possible solution. We have reached out to you with additional information regarding the matter – please take a look in your inbox Respectfully, Herbies

Posted 1 month ago

“Out of 25 seeds 4 germinated. One died in starter cup.”

Helpful Report

Posted 1 month ago

Hello Jim, Thank you for the review – it is appreciated! According to our records, we have already had an email correspondence regarding the matter and have offered a possible solution in accordance with our guarantee policy. Please feel free to contact us whenever it is convenient for you, and we will be happy to proceed accordingly and provide assistance Respectfully, Herbies

Posted 1 month ago

“3 of 9 seeds germinated. Seed quality seems poor. Very disappointing. Staff are helpful but would receive less complaints if the product was up to standard. It reflects badly on the cannabis industry.”

Helpful Report

Posted 1 month ago

Hello Alan, Thank you for the review! We regret to hear about the issue you've faced. According to our records, we've looked into the situation and provided a compensation for the failed products. Hopefully, you'll give us another chance Respectfully, Herbies

Posted 1 month ago

“They sent me a baby t-shirt no seda.. it is a scam.”

Helpful Report

Posted 1 month ago

Hello Frankie, Thank you for the review! The thing is that we use stealth shipping and the product is supposed to be hidden inside the stealth item. Please check your mailbox — we've contacted you to discuss the situation in a bit more detail Respectfully, Herbies

Posted 1 month ago

“I never received my seeds”

Helpful Report

Posted 1 month ago

Hello, Thank you for the review! According to the official tracking information, the order was delivered on May 23. We will contact you via email with further clarification, please await Respectfully, Herbies

Posted 1 month ago

“After following all the rules, all the seeds died. They said since there was some germination, too bad. What a ripoff. An expensive mistake going with this company.”

Helpful Report

Posted 1 month ago

Hello Mike, Thank you for the review! We regret to hear you've faced the issue with the seeds. According to our Satisfaction Guarantees, we indeed accept only non-germination cases which seems not to be your situation. However, it doesn't necessarily mean that we're leaving you just like that, thus we'll still be happy to look into the situation and provide possible assistance. We've sent you an email with further clarification, please check Respectfully, Herbies

Posted 1 month ago

“Very confusing company to deal with! Ordered, showed that my payment didn't go through, tried to contact someone was unable to reach anyone by phone was told I would get a call didn't I assumed that my order didn't go through ordered from someone else and then got a email that my order shipped!”

Helpful Report

Posted 1 month ago

Hello, Thank you for the review! We are really sorry to hear that you had to face certain difficulties while ordering. We're available 24/7 and you can reach us via email or contact us in our online chat, however, we do not provide assistance via phone calls. Please check your mailbox — we've contacted you to discuss the situation in a bit more detail Respectfully, Herbies

Posted 1 month ago

“she did not come with anything that told me exactly what they were. They were just numbered with no number sheet.”

Helpful Report

Posted 1 month ago

Hello, Thank you for the review! Please do not worry — we'd be glad to help you identify the strains in your order! We've contacted you with more detailed information, please check your mailbox Respectfully, Herbies

Posted 1 month ago

“The packaging and delivery is great hence the one star but since getting seeds from here only a few have been germinating out of the batch of seeds.”

Helpful Report

Posted 1 month ago

Hello, Thank you for the review! We regret to hear you've faced such an issue. We have Satisfaction Guarantees for non-germination cases, so we'll be happy to look into the situation and provide necessary assistance. We've sent you an email with further clarification, please check your inbox Respectfully, Herbies

Posted 1 month ago

“Bought 2 seed varieties - 3 CBD seeds, which germinated with no issue, and 10 kush seeds, none of which germinated. Filed a claim and was told that the warranty just meant that they would add additional seeds to my next order. Do not recommend and will never order from again.”

Helpful Report

Posted 1 month ago

Hello, Thank you for the review! We provide the guarantee in cases of non-germination, however, our requirements haven't been fulfilled in your situation which didn't allow us to offer a replacement. Please reply to our latest email if you would like to discuss the situation in a bit more detail Respectfully, Herbies

Posted 1 month ago

“Seeds arrived hidden inside a gift. Seeds looked weak when they arrived, still green very few viable brown seeds. Of seven seeds I received 1 germinated into a sprout but it fell over on day 7 and didn’t recover. I will never buy these seeds again. Useless and expensive. Thanks very little”

Helpful Report

Posted 2 months ago

Hello Mr G Smith, Thank you for the review! We regret to hear you've faced the issue with germination. We have Satisfaction Guarantees for such cases, so we'll be happy to look into the situation and provide necessary assistance. We'll send you an email with further clarification shortly Respectfully, Herbies

Posted 2 months ago

“I did not receive any seeds from one of my orders, I am disappointed because it been almost a month and nothing arrived. The first order I have received which I was happy with but I spent more on the second and didn't receive anything so I feel scammed.”

Helpful Report

Posted 2 months ago

Hello, Thank you for your review – it is appreciated! We are sorry to hear the delivery of the package is taking longer than expected. We will now reach out to you regarding the matter via email – please take a look in your inbox Respectfully, Herbies

Posted 2 months ago

Herbies Seeds is rated 4.5 based on 7,859 reviews