Herbies Seeds Reviews

Name: Herbies Seeds
Address: C/ San Vicente, 20 - 1, C/ San Vicente, 20 - 1, Alicante
Rating: 4.52

4.5 Rating 9,357 Reviews

88 %

of reviewers recommend Herbies Seeds

Company Reviews

Metrics

Info

4.5

Based on 9,357 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

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Herbies Seeds 5 star review on 3rd July 2026

Rob

Herbies Seeds 5 star review on 1st March 2026

Cizzle

Herbies Seeds 5 star review on 5th December 2025

Phil

Herbies Seeds 5 star review on 22nd August 2025

Heath B.

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Seeds cracked on delivery Tried using the guarantee and the will send the replacements with my next purchase. Then charged me double!”

Helpful Report

Posted 13 hours ago

“Hi Herbie.my latest purchase has disappointed me and it’s the first tome this has happened but all the seeds I bought plus the extra seeds did not germinate not only this but they were all floaters.this is the first time over a course of 6 years of purchasing seeds from herbies that I’ve had a 100% fail and sorry to say but I’m starting to lose trust.”

Helpful Report

Posted 1 week ago

Hi Robbie, we're sorry to hear that none of your seeds germinated. Seeds are a biological product, so unfortunately germination issues can sometimes happen. We do have a [germination guarantee](https://herbiesheadshop.com/return-policy#return-policy), and we'd like to help put this right. Our team will contact you directly, so please keep an eye on your email. Respectfully, Herbies

Posted 1 week ago

“shipping time to australia is far too long,40 days is some sort of snail mail from the last century. Don't bother !!”

Helpful Report

Posted 2 weeks ago

Hello Steve, Thank you for sharing your feedback! We're sorry that the delivery took longer than expected We're continuously working on improving our shipping services to Australia to make deliveries faster and more convenient. We appreciate your patience and hope to provide you with a much smoother experience in the future! Respectfully, Herbies

Posted 2 weeks ago

“Had really good things to say about Herbies for the first season last year this season to different story first order never arrived second order I don't think it's going to arrive either tracking information is not updating and it's been 13 days on the second order. Very disappointing when I spent $200.”

Helpful Report

Posted 1 month ago

Hello, We’re really sorry this season has been so frustrating. Unfortunately, parcels can sometimes run into issues during transit, but we do stand by our delivery guarantees. As you’ve already been in touch with our support team, please keep an eye on the tracking for now. If the re-shipment doesn’t arrive within the applicable delivery timeframe, just update us in your email thread and we’ll take it from there. We hope it gets to you safely very soon. Best wishes, Herbies

Posted 1 month ago

“Price and delivery problem”

Helpful Report

Posted 1 month ago

Hello Vipi, Thank you for your feedback! Our team will contact you by email shortly to clarify what happened and see how we can help Respectfully, Herbies

Posted 1 month ago

“Bought 5 seeds and only sent 3, after all the process of the claim sent photos, they confirmed it was their fault and mistake, now the opposition they give me it’s to buy more seeds and they will send me the other seeds l pay for and never send me, I don’t want to buy more seeds. So the other option is they say they are going to send me 2 seeds from a list of seeds I’m not interested”

Helpful Report

Posted 2 months ago

Hello Carlos, Thank you for your review! We've checked the correspondence between you and us and there were actually two options to resolve the situation: either we send compensation as a separate package or add it to your next order + a small bonus for the new order. Please note that we're not forcing to make a purchase to get compensation, it's just one of the options However, it's still disappointing to hear that you're not satisfied with the selection. We'll send you an email with further clarification, please check Respectfully, Herbies

Posted 2 months ago

“Package turned up , no seeds in there though”

Helpful Report

Posted 2 months ago

Hello, Thank you for letting us know! Orders to your country are shipped using stealth packaging, so the seeds may not be immediately visible when you open the package Our team will contact you by email shortly to clarify the situation Respectfully, Herbies

Posted 2 months ago

“Horrible!!! I placed an order that didn't arrive on time; I paid for faster delivery for nothing, as the package arrived three days past the deadline I had paid for—all because of a simple mistake on your end. And the fact that I won't get any kind of refund is ridiculous. There is no communication with the customer; you don't send emails or messages to notify us of any issues that arise. Terrible!!”

Helpful Report

Posted 2 months ago

Hello, Thank you for the review! We’re sorry for the frustration this situation has caused After reviewing your case, we confirmed that a refund isn’t available under our policy in this situation. Still, we wanted to acknowledge the inconvenience and arranged an alternative form of compensation for you. We’re sorry to hear that it wasn’t the resolution you had hoped for Your comments will be taken into account as we work to provide a smoother experience in the future Respectfully, Herbies

Posted 2 months ago

“Low germination rate but at least they try to make it right. They follow up and sent replacements but those didn't germinate either. I have been growing pot since the 1980's and have a degree in forestry and have worked in the field and gardened for 30 years, so I am not a novice. When I hybridize strains to make seeds for something different I get almost 100 percent germination. They should just give you a refund instead of sending more dead seeds.”

Helpful Report

Posted 2 months ago

Hello Anthony, Thank you for sharing your feedback. We’re sorry to hear that the replacement seeds didn’t germinate either According to our Germination Guarantee, we don’t offer refunds for non-germination issues. However, we’d still like to look into what happened and see how we can help. Our team will contact you by email shortly to discuss the situation further Respectfully, Herbies

Posted 2 months ago

“I have paid close to $500 Australian dollars for seeds and on the proviso that I would not have a problem with getting the seeds to Australia. Well guess what my Australian friends Border force Australia have captured my order and Herbie's won't do anything about it. Don't waste your time and money with this so called seed bank. Very unsatisfied. Now I just got a message to change my review. I still don't have any seeds and no refund. Don't buy Aussie and NZ based customers. You won't get any products and no refunds.”

Helpful Report

Posted 2 months ago

Hello Mark, Thank you for your feedback! Your order is covered by our delivery guarantee, and our team has already contacted you by email and arranged a free reshipment in accordance with our policy. We apologize for the current delays affecting shipments to Australia, but please rest assured that we won’t leave you without your order and are always here to help As soon as your replacement is dispatched, you’ll receive a new tracking number by email Respectfully, Herbies

Posted 2 months ago

“Auto correct, deleted part of my delivery address, 21 days later still no, product, or refund, be very careful with address input if you want to use this company.. issue still unresolved, stock is not UK based as website claims, and for me, the experience is slow, and frustrating! I believe, I have been patient but like I say it's now 21 days and unresolved.”

Helpful Report

Posted 3 months ago

Hello, Thank you for your feedback! We're sorry this situation has been so frustrating Unfortunately, the package is being returned to our warehouse due to an incorrect delivery address. As such cases aren't covered by our delivery guarantee, we'll be able to resend it once it returns to us. We're already in touch with you via email and will keep you updated We'd also like to clarify that all orders except US orders are shipped from Spain. This information is available on our website and through our chat assistant Respectfully, Herbies

Posted 3 months ago

“Really Good Brand Some of My Seeds Didn't Grow and They sent me a Refund”

Helpful Report

Posted 3 months ago

Hello Kelso, Thank you for your feedback – we value that a lot! Since the issue has been resolved, we kindly ask you to change your rating. Please check your email — we've sent you the link to edit your review. Thank you in advance! Respectfully, Herbies

Posted 3 months ago

“Not 1 of my 11 seeds grew”

Helpful Report

Posted 3 months ago

Hello, Thank you for the review! We're sorry to hear about your experience Our team has already contacted you via email and offered a solution. We're currently waiting for your reply so we can move forward and resolve the situation as quickly as possible Respectfully, Herbies

Posted 3 months ago

“Used these guys before years ago and was happy. However, I ordered 2 x 3 packs last month and out of 6 only 3 germinated and those 3 were weak and never made it to seedlings. I suspect they were very old seeds.”

Helpful Report

Posted 3 months ago

Hello, Thank you for the review! We're sorry to hear about your experience Our team will contact you via email shortly to review the situation and gather a few details about what happened. We'll do our best to look into your case and assist you further Respectfully, Herbies

Posted 3 months ago

“I have bought from Herbies several times with m9xed results. My last order of Northern Lights, an easy grow, the seeds sprouted but did not produce leaves and lo and behold they said I did something wrong instead of replacing defective/crappy seeds. Ya'll lost a customer......”

Helpful Report

Posted 3 months ago

Hello, Thank you for the review! We're sorry that your experience has left you disappointed Our team has already contacted you via email to better understand what happened. While seedling development after germination is not covered by our guarantee, we were genuinely trying to investigate the issue and see if there was anything we could do to help We'd still be happy to review your case if you decide to provide the information we requested by email Respectfully, Herbies

Posted 3 months ago

“A long wait and still no delivery!!”

Helpful Report

Posted 4 months ago

Hello, Thank you for your review! We are really sorry to hear that your experience hasn't been satisfactory and we'd be glad to look into the matter and help. Please check your mailbox — we've contacted you to discuss the situation in a bit more detail Respectfully, Herbies

Posted 4 months ago

“I can’t contact the 24/7 help as my order sits for 5 weeks now. How nice. Herbies Canada and I’m getting seeds from Spain. I don’t like my chances. Out $90cd. Be very careful people!!!!!!”

Helpful Report

Posted 4 months ago

Hello, Thank you for your feedback. We're sorry you couldn't reach us and for the frustration this caused. We're not sure why that happened. We've checked your order, and our team has already contacted you with resolution options. Please check your inbox (and spam folder if needed), and let us know if you need any further assistance – we're here to help. Respectfully, Herbies

Posted 4 months ago

“When I have something in my hand, will be when the delivery is completed… and currently that has not happened?? Thanks Chris”

Helpful Report

Posted 4 months ago

Hello Chris, Thank you for your feedback. According to the tracking information, your package was marked as delivered on July 3 Our team will contact you via email to make sure everything is okay Respectfully, Herbies

Posted 4 months ago

“Very bad customer service would never order from these people again”

Helpful Report

Posted 4 months ago

Hello Bryan, Thank you for the feedback! We're sorry that your experience did not meet your expectations Our team has already contacted you via email and explained how our Return Policy works. We are currently waiting for your reply and for the additional information requested regarding the germination issue As soon as we receive the details, we'll be happy to review the case further and assist you in accordance with our guarantees Respectfully, Herbies

Posted 4 months ago

“half was hermaphrodite .I got 10 apple bettys .I grow in soil. All my weed grows real good but there plants were low grade weed taste good but did not get you very high and they were fem seeds and i got a 1 male and 5 hermys what a joke on me”

Helpful Report

Posted 4 months ago

Hello Rusty, Thank you for the feedback! We're sorry that your experience has left you disappointed While hermaphrodite plants are not covered by our guarantees, as they can develop due to a variety of environmental and stress-related factors during cultivation, we'd still like to take a closer look at your case Our team will contact you via email to see how we may be able to assist further Respectfully, Herbies

Posted 4 months ago

Herbies Seeds is rated 4.5 based on 9,357 reviews