Herbies Seeds Reviews

Name: Herbies Seeds
Address: C/ San Vicente, 20 - 1º, Alicante, Alicante
Rating: 4.50

4.5 Rating 7,529 Reviews

88 %

of reviewers recommend Herbies Seeds

Company Reviews

Metrics

Info

4.5

Based on 7,529 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Seeds arrived hidden inside a gift. Seeds looked weak when they arrived, still green very few viable brown seeds. Of seven seeds I received 1 germinated into a sprout but it fell over on day 7 and didn’t recover. I will never buy these seeds again. Useless and expensive. Thanks very little”

Helpful Report

Posted 15 hours ago

Hello Mr G Smith, Thank you for the review! We regret to hear you've faced the issue with germination. We have Satisfaction Guarantees for such cases, so we'll be happy to look into the situation and provide necessary assistance. We'll send you an email with further clarification shortly Respectfully, Herbies

Posted 14 hours ago

“I did not receive any seeds from one of my orders, I am disappointed because it been almost a month and nothing arrived. The first order I have received which I was happy with but I spent more on the second and didn't receive anything so I feel scammed.”

Helpful Report

Posted 2 days ago

Hello, Thank you for your review – it is appreciated! We are sorry to hear the delivery of the package is taking longer than expected. We will now reach out to you regarding the matter via email – please take a look in your inbox Respectfully, Herbies

Posted 2 days ago

“Still waiting...4 years...NO SHOW”

Helpful Report

Posted 4 days ago

Hello, Thank you for the review! Based on our records, we provided you with the replacement a couple of years ago and would be glad to clarify what seems to be the issue. Please check your mailbox — we've contacted you to discuss the situation in a bit more detail Respectfully, Herbies

Posted 3 days ago

“I never received my order.”

Helpful Report

Posted 6 days ago

Hello, Thank you for the review! According to the tracking information, the order was delivered on May 7 to the provided address. We'll send you an email with further clarification shortly Respectfully, Herbies

Posted 6 days ago

“Purchased GG#4 Autoflower 5+5 promo, and started my grow and so far 2-3 has been duds and they tiny I ever seen!!! Not at all impressed with quality and value so far with herbies…”

Helpful Report

Posted 3 weeks ago

Hello, Thank you for the review, it's greatly appreciated! We actually provide the guarantee in cases of non-germination and will be glad to help! Please check your mailbox— we've contacted you to discuss the situation in a bit more detail Respectfully, Herbies

Posted 3 weeks ago

“I got sent a bottle opener. I did not get any seeds”

Helpful Report

Posted 3 weeks ago

Hello, Thank you for the review The thing is the bottle opener was used a stealth item, thus the products were put inside it. Please open it up and you will find the seeds. We will send you an email with additional information shortly Respectfully, Herbies

Posted 3 weeks ago

“This is my worst experience. All six seeds I bought did not germinate. After contacting the store staff, they compensated me for the seeds one month later, but none of them germinated, which caused me to miss the best planting period. It was a very bad experience and I won't have it again.”

Helpful Report

Posted 1 month ago

Hello, Thank you for the review! We regret to hear you've experienced the germination issue again - that is very unusual that so many seeds have failed to germinate. We will send you an additional email shortly Respectfully, Herbies

Posted 1 month ago

“I received a male. And I didn’t catch it in time which ruined my entire set up so I threw away over five plants because of this. Mind you I’m a first time grower”

Helpful Report

Posted 1 month ago

Hello, Thank you for your feedback – it is appreciated! We are sorry to hear you've encountered this issue. We will be happy to look into the situation and provide possible assistance. We have already reached out to you regarding the matter – please take a look in your inbox Respectfully, Herbies

Posted 1 month ago

“After ordering the site wouldn't take my email so I couldn't log in to track my order and when seeds came they were not marked so I have no idea what is what.”

Helpful Report

Posted 1 month ago

Hello Brian, Thank you for your feedback – it is appreciated! According to our records, there has been no account created and linked to your email address. As for the product received – the bags are labelled in accordance with the order list in the automated email. We've reached out to you via email with additional details regarding the matter – please take a look in your inbox Respectfully, Herbies

Posted 1 month ago

“I ordered seeds and got a wine opener. Can’t make this up!!!!!”

Helpful Report

Posted 1 month ago

Hello, Thank you for your feedback – it is very helpful! The product was hidden in the stealth item received – we have already reached out to you via email with additional details regarding the matter – please take a look in your inbox Respectfully, Herbies

Posted 1 month ago

“Well I degerminated 6 seeds,only one popped ! I'll try the other strains but I can tell you the girlscout cookie is a disappointment and I'll never order again.”

Helpful Report

Posted 1 month ago

Hello Aaron, Thank you for the review – it helps! We provide guarantees for such cases and would be happy to look into the situation and assist. We have already reached out to you via email regarding the matter – please check your inbox Respectfully, Herbies

Posted 1 month ago

“Did not receive what I had ordered. I received a wine stopper which is useless to me.”

Helpful Report

Posted 1 month ago

Hello, Thank you for the review – it is appreciated! The product was hidden in the stealth item received – we have already reached out to you via email with additional details regarding the matter – please check your inbox Respectfully, Herbies

Posted 1 month ago

“I asked for the breeders packaging not a poly bag and the customer satisfaction woman blames me for their mistakes. I used them for years when UK based but never again. Shame but I'll stick with UK based companies from now on. I admit I never knew Herbie's had moved till after I paid. Lesson learnt”

Helpful Report

Posted 1 month ago

Hello Steve, Thank you for the review! We've double checked your order in the system and as we can see - the stealth option was ticked by the customer while the order placement. Please note that we're not trying to blame you or anything like that, we're just saying what we see in the system. However, we totally understand the situation and realise something might've happened during the order placement and the stealth mode could've been marked by itself somehow. We will send you an additional email with possible solutions to the case shortly, please check Respectfully, Herbies

Posted 1 month ago

“First ordered to Aus 10th feb 1 attempt lost in transit ? 2 attempt customs seized Nearly 2 months still no seeds Waiting for order to be re sent for 3rd time”

Helpful Report

Posted 1 month ago

Hello, Thank you for the review! We regret to hear the order hasn't arrived. We've been experiencing some issues with delivery to Australia recently, but we're proactively working on resolving them and as soon as everything is set, we'll let you know and proceed from there. Rest assured - you won't be left behind! Respectfully, Herbies

Posted 1 month ago

“I ordered 5 blackberry moon rock seeds and not one of them germinated and sprouted. I got a hold of customer service and explained my situation and sent them photos. They immediately sent me 5 new seeds and all 5 have sprouted up already. Been using herbies for years now and will continue to be a loyal customer.”

Helpful Report

Posted 1 month ago

Hello Peter, Thank you for your review, it's greatly appreciated! Since the issue has been resolved, we kindly ask you to change your rating. Please check your email — we've sent you the link to edit your review. Thank you in advance! Respectfully, Herbies

Posted 1 month ago

“One seed out of 7 germinated, and the seed that germinated is about 5 weeks in and is now looking deformed and is stunted, herbies did send me replacement seeds but they also didn't germinate. Will probably never buy from them again.”

Helpful Report

Posted 1 month ago

Hello, Thank you for your review – it helps! We will be happy to look into the situation and provide possible assistance in accordance with our Guarantee Policy. We have already reached out to you via email with additional information – please check your inbox Respectfully, Herbies

Posted 1 month ago

“after 5 unsuccessful attempts to buy seeds from Australia. it was obvious that little effort was made regards stealth packages on at a least one occasion . It seems delivery to Australia is not as simple as they make it seem All round nice people to deal with and happy to refund”

Helpful Report

Posted 1 month ago

Hello A, Thank you for the review – it is appreciated! Indeed, due to a recent activity uptick at the customs of Australia, we have encountered certain delivery issues and delays recently. However, we are working on resolving the matter as soon as possible and, hopefully, the issue will be dealt with very soon! We will be happy to see you shopping with us anytime again Respectfully, Herbies

Posted 1 month ago

“I received a wine bottle opener and a stopper Not my order”

Helpful Report

Posted 1 month ago

Hello Michael, Thank you for your review – it helps a lot! The product was placed inside the stealth item – we have already reached out to you via email with additional details – please take a look in your inbox Respectfully, Herbies

Posted 1 month ago

“Seeds ordered in January. First delivery intercepted at customs. I was not notified of this and still have not been officially informed. Herbies very slowly and reluctantly reissued the order and sent package vie snail mail. Eventually arrived 30 th March unlabelled. Seeds cannot be identified. There is a combination of photo and auto so this is a real pain. Very disappointing experience . We are a small group of growers that have used other seed banks in the past and on recommendation tried Herbies - how wrong we were.”

Helpful Report

Posted 1 month ago

Hello Alan, Thank you for the review! We regret to hear you're not satisfied with our shop. Recently, we indeed stumpled upon some issue with delivery to Australia, however the situation was resolved and the intercepted packages were resent - sorry for the delay. As for labelling - please do not worry, the seeds are labelled this way on purpose so the names of the strains won't receive much attention from third parties. We'll send you an email with identification of each pack shortly, please check Respectfully, Herbies

Posted 1 month ago

“The seeds came in discreet packaging in a calculator battery compartment. Unfortunately a lot were crushed as a result. We did have a few good that popped up but they didn't survive. It was my first time and i bought quite a few so I would be able to try again but since so many were crushed I was unable to do that.”

Helpful Report

Posted 1 month ago

Hello Shelby, Thank you for the review! We regret to hear the seeds have arrived crushed, but please do not worry - we have a policy for such cases, so you won't be left behind! We'll send you an email with a resolution shortly, please check Respectfully, Herbies

Posted 1 month ago

Herbies Seeds is rated 4.5 based on 7,529 reviews