Herbies Seeds Reviews

Name: Herbies Seeds
Address: C/ San Vicente, 20 - 1º, Alicante, Alicante
Rating: 4.42

4.4 Rating 5,361 Reviews

86 %

of reviewers recommend Herbies Seeds

Company Reviews

Metrics

Info

4.4

Based on 5,361 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Herbies Seeds 4 star review on 4th October 2022

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Instead of seeds I got a toy motorcycle toolbox. I tried calling and WhatsApp number no communicating. They’re scammers to me now. NOT TO BE TRUSTED”

Helpful Report

Posted 1 month ago

Hello Tay, Thank you for the feedback, it's greatly appreciated! The seeds were put inside the stealth item, we've reached out to you with additional information — please take a look in your inbox Respectfully, Herbies

Posted 1 month ago

“They took my money to order than cancelled my order shits a fraud”

Helpful Report

Posted 1 month ago

Hello James, Thank you for the review, it helps us a lot! Based on our records, you've recently placed two orders and paid for only one of them. The first order was canceled automatically due to non-payment and the second order will be sent shortly. If you need any further assistance, please feel free to contact us via email or via live chat on our website Respectfully, Herbies

Posted 1 month ago

“great product and people but absolutely horrendous shipping charges. $15 for a one ounce pack via regular US mail....maybe $2. Herbie should be ashamed”

Helpful Report

Posted 1 month ago

“U ripped me off I bought 8 seeds and u sent me a car key I want my money back Shawn mcburney 901 n Clark rd show low AZ 85901 before I call the feds”

Helpful Report

Posted 1 month ago

Hello Shawn, Thank you for the review! The seeds were put inside the stealth packaging, we've reached out to you via email with further details — please take a look in your inbox Respectfully, Herbies

Posted 1 month ago

“Never received the package my order #1118112 u said that they were mailed never got them so can u let me know what up and resend the order that i payed for let me know thank you”

Helpful Report

Posted 1 month ago

Hello, Thank you for the review, it's greatly appreciated! Based on the tracking information, your order was delivered a few days ago. If you need any assistance or have any questions, please feel free to reach out to us via email or live chat on our website Respectfully, Herbies

Posted 1 month ago

“Colis perdu on vous demande d'attendre le double du délais de livraison donc 42 jours. Mais ensuite il faut s'obstiner avec eux pour obtenir le remboursement. Depuis plus de 10 jours ont nous ris à la figure en nous disant que le remboursement a été émis d'attente 3 ou 4 jour ensuite 2 jours de plus ensuite que c'est fait mais nous n'avons toujours pas reçu le remboursement de la commande du 6 janvier 2024 rendu au 26 mars 2024 clairement une entreprise peu fiable et mal honnête.”

Helpful Report

Posted 1 month ago

Hello Cynsia, Thank you for the feedback, it's greatly appreciated! We are sorry to hear that the package didn't reach you. We actually provide guarantees for such cases and according to our guarantees, if the package doesn't arrive within a region-based timeframe — we offer a replacement. Since you opted for the refund, we have fairly processed it and have provided a screenshot with the transaction details. If you have any questions or need any further assistance, please don't hesitate to reach out to us either via email or live chat on our website Respectfully, Herbies

Posted 1 month ago

“I ordered seeds over two weeks ago still haven’t received them and no one seems to know what is going on or warm my order is that still in limbo? Still very disappointed.”

Helpful Report

Posted 1 month ago

Hello Ronnie, Thank you for the review! In accordance with our delivery guarantee, we are still unable to consider the package as lost. However, if it doesn't arrive within a few days, our delivery guarantee will take effect. We've reached out to you via email with additional details Respectfully, Herbies

Posted 1 month ago

“I got a toy motorcycle with small screw drivers I never received my seeds . What do I do about this”

Helpful Report

Posted 1 month ago

Hello James, Thank you for the review, it's greatly appreciated! The seeds were put inside the stealth item, we've contacted you via email with further details Respectfully, Herbies

Posted 1 month ago

“I order seeds two weeks ago now the package arrived and there’s just a toy key in the package.”

Helpful Report

Posted 1 month ago

Hello, Thank you for the review! The seeds were put inside the stealth item, we've contacted you via email with further details Respectfully, Herbies

Posted 1 month ago

“It's been 2 weeks and I still haven't received any seeds. The tracker says it's in New Jersey. I'm in Nevada and it started in Phoenix.”

Helpful Report

Posted 1 month ago

Hello, Thank you for the feedback, it helps a lot! According to the tracking information, your order was dispatched on March 18th and successfully delivered on March 23rd. If you need any assistance, please feel free to reach out to us via email or live chat on our website Respectfully, Herbies

Posted 1 month ago

“I ordered and paid for a seed to try and fedex delivered the package very quickly. However, there wasn’t any seeds in the envelope, but rather a frickin car key fob!! I sent them pictures of the envelope that was addressed to me and the fob. I have requested an immediate refund or I will file a formal claim with my cc bank disputing this mistake by this company. There are plenty of other legitimate seed shipping companies out there. Caveat emptor ( buyer beware for those who didn’t have to take Latin in hs.”

Helpful Report

Posted 1 month ago

Hello, Thank you for the feedback, it helps a lot! The seeds were put inside the stealth item, we've contacted you via email with further clarification Respectfully, Herbies

Posted 1 month ago

“Scammers! Thought I was buying seeds. I paid $100.00 (USD). I received a $5.00(USD) MINI SCREWDRIVER!! DO NOT GET SCAMMED. Find another reputable vendor.”

Helpful Report

Posted 1 month ago

Hello Jason, Thank you for the feedback, it's greatly appreciated! The seeds were put inside the stealth item, we've contacted you via email with further details. Please have a look in your inbox Respectfully, Herbies

Posted 1 month ago

“No seeds in parcel just arrived checked everything carefully and no seeds”

Helpful Report

Posted 1 month ago

Hello, Thank you for the feedback! The seeds were put inside the stealth item, we've contacted you via email with further instructions Respectfully, Herbies

Posted 1 month ago

“Did not recieve order. I got a shirt and a letter saying they were disposed of at the airport.”

Helpful Report

Posted 1 month ago

Hello, Thank you for the review, it's greatly appreciated! We're sorry to hear that the seeds were disposed of. Such cases are fully covered by our guarantees so there's nothing to worry about. We've contacted you via email with additional details, please take a look in your inbox Respectfully, Herbies

Posted 1 month ago

“Checking on my order I placed still haven't received tracking info and y'all make it impossible to contact you”

Helpful Report

Posted 1 month ago

Hello, Thank you for the review! According to our records your order has already been dispatched and an email with the tracking information was sent to your inbox. Our contact information is outlined at herbiesheadshop.com/contacts — you are more than welcome to contact us either via email or live chat on our website Respectfully, Herbies

Posted 1 month ago

“I am only giving one star in order to leave a review. If I could I would leave negative stars. Herbies took my money and did not provide me with my order. They say that they did not get paid, but I have proof that they received the money from my account, not only that they received double the cost of the order. See attached picture of the transfer. Be leary of Herbies, I was robbed. At this point I would accept product or a refund, but I don't expect this to happen after a year of trying.”

Helpful Report

Posted 1 month ago

Hello Tyler, Thank you for the review! We're sorry about the delay, unfortunately the payment wasn't located in time and the order was subsequently canceled. At this point payment has been confirmed and we've reached out to you with options — please take a look at your inbox Respectfully, Herbies

Posted 1 month ago

“Never received the seeds in the package sent it was a toy. I would definitely like a refund or the the product ordered. I don't plan on purchasing or recommending the Herbie's products to any friends or family until this issue is resolved.”

Helpful Report

Posted 1 month ago

Hello, Thank you for the review! The seeds were put inside the stealth packaging and we've contacted you via email with further details — please take a look in your inbox Respectfully, Herbies

Posted 1 month ago

“Ordered 6 Og kush and only 1 germinated. Was told to wait a little longer to see if they would germinate and still nothing almost a month later. Emailed and talked in chat about it. I have gotten no response to email about replacements for my order. Buy somewhere else not here.”

Helpful Report

Posted 1 month ago

Hello, Thank you for the feedback, it's greatly appreciated! The thing is that germination cases are handled exactly in accordance with what is stated on our guarantees page, where it's stated that the whole pack of seeds is covered by our guarantee. As follows, in order to proceed we had to assess the germination rate for the whole pack. At this point we emailed you the details about replacement options Respectfully, Herbies

Posted 1 month ago

“I never got my seeds I received a calculator”

Helpful Report

Posted 1 month ago

Hello Steven, Thank you for the review! The calculator was part of the stealth packaging and the seeds should be inside. We've reached out to you via email with additional details — please have a look in your inbox Respectfully, Herbies

Posted 1 month ago

“Seeds dont work spent nearly 200 bucks on duds the reps said they would give me freebies wich are seeds they give for free on purchases if i pay shipping seeds never came save your money”

Helpful Report

Posted 1 month ago

Hello, Thank you for the review! Apologies for the confusion, based on the tracking information for the replacement order, the package was handed off to your local postal service for delivery. As follows, the package should reach you very soon! If you have any questions, please don't hesitate to contact us via live chat on our website or via email Respectfully, Herbies

Posted 1 month ago

Herbies Seeds is rated 4.4 based on 5,361 reviews