Herbies Seeds Reviews

Name: Herbies Seeds
Address: C/ San Vicente, 20 - 1º, Alicante, Alicante
Rating: 4.42

4.4 Rating 5,361 Reviews

86 %

of reviewers recommend Herbies Seeds

Company Reviews

Metrics

Info

4.4

Based on 5,361 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Herbies Seeds 4 star review on 4th October 2022

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Won't accept my payment? What ever, plenty of sellers who will. Have not tried Herbies until today, and won't be back.”

Helpful Report

Posted 3 weeks ago

Hello Eric, Thank you for the review, it's greatly appreciated! Based on our records, there aren't any pending transactions associated with your order. Perhaps there was an issue with the payment processor — we contacted you via email with additional information, please have a look in your inbox For instant support, please feel free to message us in live chat on our website Respectfully, Herbies

Posted 3 weeks ago

“I guess I typed a number wrong on my credit card and now I appear to be permanently prevented from ever using this store again. And then they ended the sale in the middle of me trying to figure this out.”

Helpful Report

Posted 3 weeks ago

Hello, Thank you for the feedback, it's greatly appreciated! Based on our records, there aren't any incoming transactions from your end. Perhaps there was an issue with the payment processor — we contacted you via email with additional information, please have a look in your inbox For instant support, please feel free to message us in live chat on our website Respectfully, Herbies

Posted 3 weeks ago

“holly shit!!! never buy from them!!! they send me a calculator!!! I have received zero seeds!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!”

Helpful Report

Posted 3 weeks ago

Hello, Thank you for the review, it's greatly appreciated! The seeds were put inside the stealth packaging, we've contacted you with additional details — please take a look in your inbox Respectfully, Herbies

Posted 3 weeks ago

“Took my money two days before due then canceled my order”

Helpful Report

Posted 3 weeks ago

Hello Pete, Thank you for the review, it helps a lot! According to our records, the order was canceled automatically due to the payment not being processed in time on our end. At this point we've reinstated the order and it will be dispatched shortly — you should receive an email with the tracking number soon If you have any questions, please don't hesitate to reach out Respectfully, Herbies

Posted 3 weeks ago

“50% of my seeds took so I contacted Herbie's and was given a growing test questionnaire I sent photos and let them know it was from a certain brand that didn't take (they were Green) now that growing is legal in the states I won't be buying from a company that doesn't stand behind their products. Gary E Simpson”

Helpful Report

Posted 3 weeks ago

Hello Gary, Thank you for the feedback, it's greatly appreciated! The way germination cases are handled is outlined on our guarantees page. We fairly state that information about the germination method and photos of the seeds are required. This information is handed over to the original manufacturers for quality control. Since we haven't received any details about your approach to germination we were unable to proceed with the claim If you have any questions or decide to proceed with the claim, please feel free to contact us via email or via chat on our website Respectfully, Herbies

Posted 3 weeks ago

“I have paid for 3 seeds and I have become only 1,plus 1 gratis”

Helpful Report

Posted 3 weeks ago

Hello Zeljko, Thank you for the feedback, it helps a lot! We provide guarantees for such cases and would be happy to help! We've reached out to you via email with additional details, please take a look in your inbox Respectfully, Herbies

Posted 3 weeks ago

“One seed sprouted completely, another one barely sprouted. One was planted in soil and hasn’t grown anymore , the others I am growing hydroponically and they have not matured at all. I’m starting to think they are duds. Please respond. I like that they were sent in stealth packaging and easy to identify, other than that I am disappointed that they have not flourished. I would love to have some productive seeds. Not sure if this was because I ordered them outside the United States.”

Helpful Report

Posted 3 weeks ago

Hello, Thank you for the review, it helps a lot! We actually provide germination guarantees and are more than happy to help! We've contacted you via email with further details, please take a look in your inbox Respectfully, Herbies

Posted 3 weeks ago

“I received a real cheap CALCULATOR !!! Is this a joke??? or a Scam? STAY AWAY from these European thieves !!!!”

Helpful Report

Posted 3 weeks ago

Hello, Thank you for the review, it's very helpful! The seeds were put inside the stealth packaging, we've contacted you with additional details — please take a look in your inbox Respectfully, Herbies

Posted 3 weeks ago

“Got my package no seeds some little bar set I need refund or send correct product”

Helpful Report

Posted 3 weeks ago

“I have made multiple attempts to pay for an order. All I get is message saying payment error. For this reason I am taking my business elsewhere and certainly would not suggest anyone else attempt to purchase from herbies”

Helpful Report

Posted 3 weeks ago

Hello, Thank you for the feedback, it's very helpful! According to our records, the transaction is currently pending. We've reached out to you via email for more information about the error, please take a look in your inbox. For instant support, please feel free to message us in chat on our website Respectfully, Herbies

Posted 3 weeks ago

“I doubt if I’m going to work with your company again because now you’re telling me my order is delivered and it is not delivered. There is nothing on my porch. Nobody put anything on the inside porch for the whole day. I’ve had the outside door unlocked so 10 to one whoever was supposed to be delivering it either took it themselves because they knew where it came from or they delivered to the wrong freaking address which goes on quite a bit of time here What am I supposed to do about my delivery. I’m 75 years old. I scrounged to get enough money to buy the damn things so I could grow them in my backyard and now the damn things never got delivered. There’s nothing on my porch. There’s nothing anywhere and I can’t walk up the street to look on other peoples porches because I’m crippled , I can’t hardly walk around my house anymore. How do you expect me to walk up a hill. We need a solution to this. I’m losing $100 on this and I cannot afford it. Please backtrack or something and find out where the hell went.”

Helpful Report

Posted 4 weeks ago

Hello Linda, Thank you for the feedback, it's greatly appreciated! According to the tracking information, your package was delivered a few days ago. If you haven't received it, we recommend contacting the carrier and reporting a missing package. We've reached out to you via email with additional details Respectfully, Herbies

Posted 3 weeks ago

“I received a tool box not the seeds I ordered after seeing the reviews they were good I guess not I thought they were gonna be reliable”

Helpful Report

Posted 4 weeks ago

Hello James, Thank you for the review, it's greatly appreciated! The seeds were put inside the stealth packaging, we've contacted you with additional details — please take a look in your inbox Respectfully, Herbies

Posted 4 weeks ago

“They sent me a SOLAR CALCULATOR instead of my seeds. Email says your package has been delivered. Trying to contact them and it’s not easy. Mad AF”

Helpful Report

Posted 1 month ago

Hello, Thank you for the feedback, it's very helpful! The seeds were put inside the stealth packaging, we've contacted you with additional details — please take a look in your inbox Respectfully, Herbies

Posted 4 weeks ago

“My seeds never came said they where delivered but where not”

Helpful Report

Posted 1 month ago

Hello Eddie, Thank you for the review, it's greatly appreciated! The seeds were put inside the stealth packaging, we've contacted you with additional details — please take a look in your inbox Respectfully, Herbies

Posted 4 weeks ago

“I didn't get my package.”

Helpful Report

Posted 1 month ago

Hello Ali, Thank you for the review, it's very helpful! We are sorry to hear that the package wasn't received, based on the tracking number it was delivered a few days ago. We've reached out to via email with further details — please have a look in your inbox Respectfully, Herbies

Posted 4 weeks ago

“For some reason I got ripped off. I received a cheap ass calculator instead of my original order. Will someone please look into this matter or I want my money back. i have ordered from yall before and had no problems. Thanks”

Helpful Report

Posted 1 month ago

Hello, Thank you for the feedback, it's greatly appreciated! The seeds were put inside the stealth packaging, we've contacted you with additional details — please take a look in your inbox Respectfully, Herbies

Posted 4 weeks ago

“I tried 3 times to make payment but unsuccessful”

Helpful Report

Posted 1 month ago

Hello, Thank you for the feedback, it's greatly appreciated! According to our records, the transactions are currently pending. If you need further assistance or have any issues during payment, please feel free to reach out to us via email or live chat on our website Respectfully, Herbies

Posted 1 month ago

“take back 4 stars. 6 seeds total 1 no sprout and 1 arrived crushed”

Helpful Report

Posted 1 month ago

Hello, Thank you for the feedback, it's greatly appreciated! We actually provide guarantees for such cases and are happy to help! Please have a look in your inbox, we've contacted you with further details Respectfully, Herbies

Posted 1 month ago

“Save yourself the headache of dealing with "service" people who don't know the first thing about servicing business clients... (especially if you have someone in need). And don't put yourself through the unresponsive chaos of the US post office, which is who these people insist on continuing to use for their shipments, despite their own internal records showing the idiocy of using this government entity. Anyone in business knows, that is a fatal error for prompt deliveries throughout suburbia and rural USA. UPS is the only operating shipping company who handles such logistics with professionalism in the USA. Nonetheless, despite the ineptitude of the government's USPS shipping mess, the fact that "Herbies" then thumbs their nose at you when it's clear the order is logistically stalled ....for nigh a month and they feel that they're so important in this world that they can afford to arrogantly ignore the matter, and in a most snidely fashion tell you, ,"tuff luck, you'll have to wait until our ridiculous idea of a shipping fault passes (15 days AFTER USPS admits they lost it - which can add months to the wait) - ONLY THEN, will we get off our duffs and do anything to help you." So, as we did, you'll wait so long that you end up ordering from another company who actually understands business ethics, (and how to properly ship in the USA), and who, respectfully and promptly, processed, shipped and confirmed an order in a total of three days... thereby beating "Herbies" loathsome internal shipping policies by WEEKS! As for the seed quality, if it's anything like the rest of "Herbies" claims, I'm afraid to even bother planting them! There's a dozen better, faster, and caring companies out there with better seed stock to give credence too.”

Helpful Report

Posted 1 month ago

Hello, Thank you for the review, we really appreciate it! We are sorry to hear that the package arrived later than expected. We completely understand that losing a package to the mail delivery system can be frustrating and we provide a replacement if the tracking number isn't updated for 15 days If you need any further assistance, please feel free to reach out to us via email or live chat on our website Respectfully, Herbies

Posted 1 month ago

“ordered 10 seeds only 3 of the germinated and ive been doing this for 20yrs. they offered to replace the 7 bad seeds with strains i never heard of before and that i didnt want. But i picked 7 anyways and then they email me back and want me to pay shipping!!! On my original order i was to get 18 seeds total because i spent so much. only 5 germinated. Now they want me to pay them again for shipping for seeds that i dont want and dont know if there any good.”

Helpful Report

Posted 1 month ago

Hello George, Thank you for the review, that helps us a lot! We're sorry to hear that some seeds didn't sprout, we actually have guarantees for that and are more than happy to help! In addition to that, we've recently updated our germination policy and have reached out to you via email with further details — please take a look in your inbox Respectfully, Herbies

Posted 1 month ago

Herbies Seeds is rated 4.4 based on 5,361 reviews