Herbies Seeds Reviews

Name: Herbies Seeds
Address: C/ San Vicente, 20 - 1º, Alicante, Alicante
Rating: 4.42

4.4 Rating 5,361 Reviews

86 %

of reviewers recommend Herbies Seeds

Company Reviews

Metrics

Info

4.4

Based on 5,361 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Herbies Seeds 4 star review on 4th October 2022

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Money pulled from my account and they canceled my order... now I have to deal with this - I don't recommend”

Helpful Report

Posted 1 month ago

Hello, Thank you for the review! Apologies for the confusion — based on our records your order was canceled automatically due to the payment not being processed in time. At this point the payment was received and your order will be dispatched shortly If you have any questions, please don't hesitate to contact us via email or live chat on our website Respectfully, Herbies

Posted 1 month ago

“I did not receive my order1116382 please check my order.”

Helpful Report

Posted 1 month ago

Hello Frank, Thank you for the review! Sorry to hear that the order wasn't received — we've reached out to you via email with further clarification, please have a look in your inbox Respectfully, Herbies

Posted 1 month ago

“Bought 4 seeds for 100 bucks and received in 3 days... packaged in zip lock bag and envelope? Seeds were so small it was an insult... NO GERMINATION Herbie seeds don't care, won't respond back...”

Helpful Report

Posted 1 month ago

“I'm so sad that these seeds were awful , they didn't grow at all”

Helpful Report

Posted 1 month ago

Hello, Thank you for the feedback, it's greatly appreciated! We actually provide germination guarantees and will contact you via email with further clarification — please have a look in your inbox Respectfully, Herbies

Posted 1 month ago

“I received a calculator for 85.11 one from 1980 even included a solar panel. The company doesn’t keep their word . Pictures are fake and customers service is poor with handling resolution. I wonder if I will get a refund. I need to get assistance from the Better business Bureau department ,ASAP”

Helpful Report

Posted 1 month ago

Hello VP, Thank you for the review, that helps a lot! The calculator was part of the stealth packaging, the seeds should be inside. Please take a look in your inbox, we've reached out with further details Respectfully, Herbies

Posted 1 month ago

“They show a Aus flag on the web page so you think it's in Aus dollars just for the price to double at checkout. Then you can't pay easily, you have to jump through hoops to pay.”

Helpful Report

Posted 1 month ago

Hello, Thank you for the feedback, we really appreciate it! The displayed currency can be changed at any moment by clicking the section at the top of the website. Regarding the payment methods, we offer several payment options to our Australian customers and our live support is always ready to help with completing the payment. If you need any assistance, please feel free to reach out to us either via email or live chat on our website Respectfully, Herbies

Posted 1 month ago

“I'm still without wat I ordered.? Don't know if USPS got hijacked or wat 🤔? But my order was supposed to be here yesterday. Payment good. Address is right. E-mails are comn through as well. Just want my order soon. If smthn is wrong then contact me please.”

Helpful Report

Posted 1 month ago

Hello, Thank you for the review! According to our records, the pack we sent you was faulty and didn't contain the right amount of seeds. Please accept our apologies for the inconvenience! We've reached out via email with additional information Respectfully, Herbies

Posted 1 month ago

“Ordered seeds February 29th paid with Cash app. Have sent screen shots of payment twice to the chat customer service still nothing has been done to resolve this on your end.”

Helpful Report

Posted 2 months ago

Hello Jeff, Thank you for the review, it's really appreciated! We're extremely sorry about the delay. Unfortunately, there was an issue when processing your payment and we were unable to confirm it initially. At this point the issue has been fixed and your order is already on its way to you. If you need further assistance, please feel free to reach out to us via our live chat or email Respectfully, Herbies

Posted 1 month ago

“I have waited over a month for my parcel to be lost in transit, the estimated time of arrival was off and the package was intercepted. After this experience I won’t be purchasing from this website.”

Helpful Report

Posted 2 months ago

Hello, Thank you for the review, we really appreciate it! Sorry to hear that the package was delayed and later intercepted — we provide guarantees for such cases and would be more than happy to help. We contacted you via email with further details Respectfully, Herbies

Posted 2 months ago

“Can't figure out payment”

Helpful Report

Posted 2 months ago

Hello Dennis, Thank you for the feedback, it's greatly appreciated! According to our records, the card payment method was selected for your order. The payment link should be in your inbox. If you need further assistance, please don't hesitate to contact us either via email or live chat on our website Respectfully, Herbies

Posted 2 months ago

“Herbies is FRAUD! I placed my order that never made it through customs. Was told for $27 it could be reshaped and the management team would send the link for payment. Ten hours later Nolan sends a Email that the order was cancelled for not being payed in time. $120 charge to credit card. STAY AWAY FROM HERBIES!!!!!”

Helpful Report

Posted 2 months ago

Hello, Thank you for the review, we really appreciate it! Apologies for the confusion, the new order was automatically canceled due to the payment not being processed within a certain time frame. At this point your order was reinstated and the new package is already on its way to you Respectfully, Herbies

Posted 2 months ago

“Where are my seeds £75 for a grinder and rizla scamming”

Helpful Report

Posted 2 months ago

Hello, Thank you for the review! The seeds were put inside the stealth packaging, we've reached out to you via email with additional information Respectfully, Herbies

Posted 2 months ago

“Ordered one pack and was charged twice , then got the run around on a refund .”

Helpful Report

Posted 2 months ago

Hello, Thank you for the feedback, it's greatly appreciated! Sorry to hear that, based on our records we did receive two Cash App transfers from your account. We have contacted you via email with additional information about the refund, but haven't heard back — please take a look in your inbox Respectfully, Herbies

Posted 2 months ago

“Received a package with a letter stating Prohibited Material Removed and Destroyed..”

Helpful Report

Posted 2 months ago

Hello Artie, Thank you for the review, it helps a lot! We are sorry to hear that the contents of the package were removed and destroyed, such cases are actually covered by our guarantees so you have nothing to worry about! We have contacted you via email with further details Respectfully, Herbies

Posted 2 months ago

“My seeds never came in I just got a t-shirt”

Helpful Report

Posted 2 months ago

Hello, Thank you for the feedback! The t-shirt was part of the packaging and the seeds should be inside. We've reached out to you via email with further clarification — please have a look in your inbox Respectfully, Herbies

Posted 2 months ago

“I just received an email saying my order was canceled for nonpayment yet on February 28. You withdrew the money from my checking account. Please investigate.”

Helpful Report

Posted 2 months ago

Hello John, Thank you for the review, we really appreciate it! Apologies for the confusion, the order was canceled automatically due to an error with the payment processor. We are investigating this issue and trying to resolve it as soon as possible. We have received the payment and your order was reinstated — the package should be sent out shortly If you have any questions, please feel free to reach out to us via email or live chat on our website Respectfully, Herbies

Posted 2 months ago

“Did not get my seed got a cheap ass tool kit that we did not order telling everyone do not buy from this company wast of money”

Helpful Report

Posted 2 months ago

Hello, Thank you for the review! The kit was part of the stealth packaging and the seeds should be inside. We contacted you via email with additional info — please have a look in your inbox Respectfully, Herbies

Posted 2 months ago

“The delay encountered for an ordering anomaly and getting the "order cancelled" was more than disappointing.”

Helpful Report

Posted 2 months ago

Hello, Thank you for the feedback, we really appreciate it! Apologies for the confusion, the order was canceled automatically due to an error with the payment processors. We are looking into the issue and are trying to resolve it as soon as possible to avoid any delays or confusion in the future At this point your order has been reinstated and if you have any questions — please feel free to contact us via email or live chat on our website Respectfully, Herbies

Posted 2 months ago

“Never got any seeds in the delivery cost over 50 pound for a empty pot and some stickers look some were else for seeds”

Helpful Report

Posted 2 months ago

Hello, Thank you for the review! The seeds were put inside the stealth item, we will reach out to you with further details — please have a look in your inbox Respectfully, Herbies

Posted 2 months ago

“Seeds never recieved, still trying to find out why”

Helpful Report

Posted 2 months ago

Hello, Thank you for the review, it's really appreciated! We're sorry to hear that the seeds weren't received and we'd be more than happy to help. We contacted you via email with further details, please have a look in your inbox Respectfully, Herbies

Posted 2 months ago

Herbies Seeds is rated 4.4 based on 5,361 reviews