Herbies Seeds Reviews

Name: Herbies Seeds
Address: C/ San Vicente, 20 - 1º, Alicante, Alicante
Rating: 4.42

4.4 Rating 5,361 Reviews

86 %

of reviewers recommend Herbies Seeds

Company Reviews

Metrics

Info

4.4

Based on 5,361 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Herbies Seeds 4 star review on 4th October 2022

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I purchased seeds last year. I got free seeds with my purchase and Had 100% germination & great success. This year I was so happy with last year’s purchase that of course I ordered seeds again. There were no free seeds and only 2 of the 6 seeds I planted germinated. Same method as last year. I will order from a different company next year.”

Helpful Report

Posted 2 months ago

Hello, Thank you for the feedback, we really appreciate it! According to our records, your second order was placed on our other website — Herbies USA Express, where we currently don't offer any freebies Regarding the germination issue, we actually provide guarantees for such cases and will gladly help! We'll contact you via email with additional information Respectfully, Herbies

Posted 2 months ago

“O meu o meu pedido nunca mais chegou ficou apenas na alfândega.”

Helpful Report

Posted 2 months ago

Hello, Thank you for the review, it's greatly appreciated! Based on the tracking information the package is currently being returned due to not being collected by the recipient. We will reach out to you via email with further clarification Respectfully, Herbies

Posted 2 months ago

“Was never given and option for payment very confusing and became uncomfortable with customer service trying to fix problem.”

Helpful Report

Posted 2 months ago

Hello, Thank you for the feedback! According to our records, the selected payment method would forward you to the payment site once the order is submitted. We have reached out and offered to help, but haven't heard back Respectfully, Herbies

Posted 2 months ago

“I ordered seeds. $102 US dollars worth and they send me a calculator”

Helpful Report

Posted 2 months ago

“Scam! Do not buy! Did not receive product.”

Helpful Report

Posted 2 months ago

Hello, Thank you for the review! Based on the tracking information for your order the package was delivered a few days ago. We've contacted you via email with further clarification Respectfully, Herbies

Posted 2 months ago

“I did not receive what I ordered. I ordered seeds, but I received tools in a motorcycle-shaped case. wtaf?”

Helpful Report

Posted 2 months ago

“Gave a one star only because I never got the seeds. Only received a Mail interception notice.”

Helpful Report

Posted 2 months ago

Hello, Thank you for the feedback! We're sorry to hear that the seeds didn't reach you, such cases are actually fully covered by our guarantees. We've contacted you via email for additional information, please have a look in your inbox Respectfully, Herbies

Posted 2 months ago

“Total scammers. Nothing arrived and I got told it was the courier service which never arrived. The day they allegedly came I had checked and it was still in transit. They didn't honour their guarantee either.”

Helpful Report

Posted 2 months ago

Hello, Thank you for the review! Based on the tracking information for the package, it's going to be delivered shortly. We've also contacted you via email with further details Respectfully, Herbies

Posted 2 months ago

“As of rite now it's getting a 1. My package was never delivered. Although it says delivered to my house. I contacted my local post office and nothing. The online chat people were friendly.”

Helpful Report

Posted 2 months ago

Hello, Thank you for the feedback, it's greatly appreciated! According to the tracking information, the package was delivered to the provided address. We've already reached out to you via email with further clarification — please take a look in your inbox Respectfully, Herbies

Posted 2 months ago

“Customs destroyed my package”

Helpful Report

Posted 2 months ago

Hello, Thank you for the review, it's greatly appreciated! Such cases are actually covered by our guarantees. We've contacted you via email for additional information — could you please have a look in your inbox Respectfully, Herbies

Posted 2 months ago

“All my seed didnt Sprout i think they got damage in the mail”

Helpful Report

Posted 2 months ago

Hello Samantha, Thank you for the feedback, Sorry to hear that the seeds didn't sprout, we actually provide guarantees for such cases and are more than happy to help! We've reached out to you via email for extra information Respectfully, Herbies

Posted 2 months ago

“Made 2 orders first order all seeds were duds nothing sprouted 2 different people trying to sprout them in different houses both experienced growers and herbies did not want to know about it they wanted photos of which no one wants to send sounds like the start of an argument your never gona win and Second order didn't make it through it got pulled up in customs another 200 dollars down the drain be carefull ordering if your in Australia because they don't care if anything goes wrong Thanks for nothing”

Helpful Report

Posted 2 months ago

“One seed arrived in a bag. One. What a total rip off. Needless to say it didn’t sprout and nothing has happened.”

Helpful Report

Posted 2 months ago

Hello, Thank you for the review! We actually provide guarantees for such cases and would be happy to help. We've reached out to you via email, please have a look in your inbox Respectfully, Herbies

Posted 2 months ago

“The seeds I ordered did not germinate. I am an experienced grower and I know how to germinate properly. When I reached out for a refund I was met with resistance and a bunch of questions and pictures etc. to send in. I was not willing to take all that time. I just wanted a simple refund or replacement. Not a lecture on Company policy. Also, this email is about a month past when I received the seeds.”

Helpful Report

Posted 2 months ago

Hello, Thank you for the feedback, it's greatly appreciated! We completely understand where you are coming from. The thing is that on our guarantees page we fairly state that in the unlikely event the seeds don't germinate — photos would be required. As follows, we were unable to proceed with your claim due to the absence of photos. We hope for your understanding Along with that, if you are intending to proceed with the claim, please feel free to reply to our email with the relevant information Respectfully, Herbies

Posted 2 months ago

“still have not gotten my seeds ? 1 m !!!!! will not let my use tracker”

Helpful Report

Posted 2 months ago

Hello Pat, Thank you for the review! We regret that the package hasn't reached you in time. Such cases are covered by our guarantees and we'd be more than happy to help. We've contacted you via email — please take a look in your inbox Respectfully, Herbies

Posted 2 months ago

“Asked me to change my first review. Which I won’t because of Failed delivery, gave me a credit, then want me to pay for shipping again. Instead of just sending the order out again. Guaranteed delivery? I ordered my seeds beginning of December and it’s mid February. Still no seeds. Be careful. Save your TIME and money.”

Helpful Report

Posted 2 months ago

Hello Andrew, Thank you for the feedback, we really appreciate it! The guarantees are stated on our website and cases of failed delivery are treated in precise accordance with what is outlined on the guarantees page. We totally understand that delays can be very inconvenient and want to help with that. As follows, we will reach out to you via email for further clarification — please have a look in your inbox Respectfully, Herbies

Posted 2 months ago

“Not sure how to pay,Should just be able to pay by card!!!!”

Helpful Report

Posted 2 months ago

Hello, Thank you for the review! Unfortunately, card payments are temporarily unavailable in certain regions. However, we do offer several other payment methods — all of the currently available payment methods for any specific region are outlined on our Shipping page. Additionally, if you need help with completing the payment or have any other questions, please feel free to reach out to us via chat or email — we'd be happy to help! Respectfully, Herbies

Posted 2 months ago

“Never got anything except a calculator? Over a hundred dollars for a dollar calculator and the package wasn't securly shut / it was open I need this extra time to start because I live in mn, you guys are f****** up my season, I have to start now being this far north. I'll never order seeds again thanks”

Helpful Report

Posted 3 months ago

Hello Chris, Thank you for the review. The calculator is used as a stealth package, please open it along the connection line on the side, the product is located inside. We will also additionally contact you shortly in order to provide a proper assistance in this situation Respectfully, Herbies

Posted 3 months ago

“No product just a calculator”

Helpful Report

Posted 3 months ago

Hello, Thank you for the review. The item received is used as a packaging, please open it along the connection line on the side and look inside. We will also contact you shortly to provide additional information and assist with the situation Respectfully, Herbies

Posted 3 months ago

“I ordered a shipment from Herbie's about 2 weeks ago still haven't received anything. I checked the tracking and it says it barely left the facility. There is no ETA on my package. We are in February. I'm trying to start jerminating asap.this is the first time I have order seeds from any where so I hope it gets here soon if at all..”

Helpful Report

Posted 3 months ago

Hello, Thank you for the review. The order you're referring to was placed less than a week ago, while the last update was yesterday, the package is on its way and should arrive as anticipated. We will additionally contact you shortly to provide more detailed information regarding your package, please do not worry - it is also covered by guarantees and we will gladly provide any needed assistance Respectfully, Herbies

Posted 3 months ago

Herbies Seeds is rated 4.4 based on 5,361 reviews