Herbies Seeds Reviews

Name: Herbies Seeds
Address: C/ San Vicente, 20 - 1º, Alicante, Alicante
Rating: 4.42

4.4 Rating 5,465 Reviews

86 %

of reviewers recommend Herbies Seeds

Company Reviews

Metrics

Info

4.4

Based on 5,465 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Herbies Seeds 4 star review on 4th October 2022

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I wrote a review 15 mis ago and it has been taken down!!! 🤬 wtf”

Helpful Report

Posted 5 months ago

Hello, Thank you for the review. From our end, we cannot delete any reviews at the reviews.io as this source does not belong to Herbies, perhaps the review was automatically removed due to proximity penalty. Still, if you'd like to share your experience - please do so as it will help us to improve our service and get a timely feedback from our customer Respectfully, Herbies

Posted 5 months ago

“i didn't get the seeds and the email said they were delivered”

Helpful Report

Posted 6 months ago

Hello, Rosa, Thank you for the review. According to the official postal information, the package has been properly delivered and handed to the recipient, the postal service confirms that information. If you require any assistance - please contact us at your earliest convenience and we will do our best to help Respectfully, Herbies

Posted 5 months ago

“I never received my order. Herbie's referred me to FedEx, who denied my claim. Herbie's took my money, but no responsibility. If I could leave a zero star review, I would.”

Helpful Report

Posted 6 months ago

Hello Joel, Thank you for the review. According to the official tracking information, provided by FedEx, the package has been released as requested and safely delivered. Using the tracking ID, you can obtain the proof of delivery at the FedEx website for your convenience. If you require any additional assistance - please do not hesitate to contact us, we will do our best to assist you Respectfully, Herbies

Posted 6 months ago

“It been 11 days still haven’t got my seeds”

Helpful Report

Posted 6 months ago

Hello, Thank you for the review. Indeed, the package is taking longer than anticipated to arrive, however the tracking information was updated quite recently and the package should arrive shortly Respectfully, Herbies

Posted 6 months ago

“No refund. Be carefully what you pay for.”

Helpful Report

Posted 6 months ago

Hello, Thank you for the review. We've double checked the situation, the issue you've contacted us with was not caused by our actions or products and not a subject to any refund. Despite that, we've offered an assistant, which was rejected by the customer. If further assistance is required - please contact us, we'll be happy to help Respectfully, Herbies

Posted 6 months ago

“I'm still waiting for my seeds to get delivered tracking is not up to date”

Helpful Report

Posted 6 months ago

Hello, Thank you for the review. According to the tracking number, the package is on its way, the last update was quite recent and the delivery period is still within the estimated time frame. The package should reach you shortly. If you require any additional assistance - please do not hesitate to contact us and we'll do our best to help Respectfully, Herbies

Posted 6 months ago

“Order came in today after over 3 weeks in customs. Order had been opened and resealed with a letter inside saying customs had seized and destroyed the seeds. This is my order with Herbies. Other I international orders came in no problem. I emailed herbies about this today after I got my empty package. Will see how they handle things from here. As of now I would not order from them if you are in the USA. Will see how they handle and update from there. I want my seedsbir money back.”

Helpful Report

Posted 7 months ago

“I used the Bitcoin option for the 5% discount. The discounted total does not appear at checkout so I sent the full amount anyways. Then I got an email from a third party stating I didn’t send enough so they canceled my order. Now to get my money back I’m supposed to log into their account but it says I’m in a “blocked” region. So apparently the “discount” costs more than the regular option but it doesn’t matter since now I don’t have seeds OR my money. Oh yeah, don’t even think about speaking to anyone because in the “help” chat they say they dont do that.”

Helpful Report

Posted 7 months ago

Hello, Thank you for the review. First of all, we do not have such thing as "blocked regions", we work worldwide. The bitcoin transaction may also include fees at the end of the service you've used to send the transaction, to which we have not referenced. We have currently not received the stated amount for that order, thus if has not been sent Respectfully, Herbies

Posted 7 months ago

“very messy site trying to make payment but very difficult,”

Helpful Report

Posted 7 months ago

Hello, Thank you for the review. We regret to hear that you find our website difficult to navigate on, but please contact us in our live chat for an immidiate support, we will be happy to guide you through the process and make it as easy as possible Respectfully, Herbies

Posted 7 months ago

“did not receive product and still waiting on compensation, not happy.”

Helpful Report

Posted 8 months ago

Hello, Thank you for the review. We've received your email and have already provided a reply, and indeed it seems that the package is not moving. Rest assured we will resolve the issue shortly Respectfully, Herbies

Posted 8 months ago

“I bought a green crack seed just to try these guys out and then it barely even made a flower like it tasted like leafs the bud did Then when I asked for something to make it right to give me my moneys worth I’m six emails into it now where they keep I think assuming I’m lying or something”

Helpful Report

Posted 8 months ago

Hello Jb, Thank you for the review. We've received your email and replied to it, currently expecting your further reply as we would require more details than currently provided to examine the situation. Rest assured - we'll do our best to assist you as soon as possible Respectfully, Herbies

Posted 8 months ago

“I need proper bank details to send the money, details provided can’t be entered in my bank transfer, have emailed company and awaiting response”

Helpful Report

Posted 8 months ago

Hello, Thank you for the review. The paper details are provided on our website and in the automated email as well. We have received your email and have already replied to it with the details and step by step assistance to help with that issue, if additional assistance is needed - please reply to our email or contact us in our live chat for an instant support Respectfully, Herbies

Posted 8 months ago

“Did not recieve seeds, currently talking for reimbursement but ill believe it when I see it”

Helpful Report

Posted 8 months ago

Hello John, Thank you for the review. We've received your inquiry and have already replied to that, currently waiting for your further reply. Rest assured, the issue will be resolved shortly Respectfully, Herbies

Posted 8 months ago

“I purchased a couple packs months back and long story short they weren’t what I paid for. So they were supposed to send me 7 seeds back out of the 40 I purchased. From the “exclusive” lineup…. So I pay for the shipping again only not to receive a package before we move. Now I’ve been writing claims and they don’t even have the courtesy to acknowledge I’m writing them. Never again would I spend a nickel at Herbies! Terrible product, terrible customer service and, terrible return on money spent. Just an all around bad experience.”

Helpful Report

Posted 8 months ago

Hello Tyewonshoe, Thank you for the review. The order you're referring to was packed, sent and most properly delivered, which was clarified and confirmed. From our end, we've offered an assistant - which we were not obliged to, but willingly done so. Your last email was received and will be replied to within the promised time frame Respectfully, Herbies

Posted 8 months ago

“customs impounded my order 1085881. I was told I would receive a refund, however, no one would answer my several emails about this. I am very disappointed.”

Helpful Report

Posted 8 months ago

Hello, Edward, Thank you for the review. We've received your inquiry and have replied to it within the promised time frame, and have already received your further message. Could you please clarify what do you mean by "no one would answer"? Respectfully, Herbies

Posted 8 months ago

“i bougth one strain and they told me after i pay that it was not avalible anymore, they replacement they send to me it have beaing the worse strain i ever grow the taste is just horrible plesa stay away from this multiple brand seed sellers go stray to the seed banks”

Helpful Report

Posted 8 months ago

Hello, Thank you for the review. The replacement for the out of stock strain was agreed on both ends between Herbies and Customer, while different variants were offered. If any assistance in needed - please contact us and we'll provide all the needed assistance Respectfully, Herbies

Posted 8 months ago

“Do not use herbies if u are in australia I've ordered over 300 aud worth of seeds in 2 orders both orders stopped and both orders destroyed with no help from this site at all. By far the worst seedbank Australians can order from. First parcel was marked green tea? Doesn't take a rocket scientist to know customs will n take that one... last order came with an extra letter stating this is a known address known for illegal activity and to not order from them again.. DONT WAIST YOUR MONEY. much better seed banks for Australians to order from avoid herbies at all costs.”

Helpful Report

Posted 8 months ago

Hello, Thank you for the review. We regret that the packages did not arrive, along with that we did replace or refunded all the unarrived packages fairly as promised. If you require any additional assistance - please contact us and we'll provide all the needed help Respectfully, Herbies

Posted 8 months ago

“First package got confiscated... 120 down the drain attempting a second for 60... I've never had problems getting seeds before..I've ordered hundreds of times from various vendors...maybe bad luck? Don't understand since they send stealth”

Helpful Report

Posted 8 months ago

Hello J, Thank you for the review. We regret to hear this issue happened, please contact us at your earliest convenience and we will provide all the needed support. At the same time, we do not have any orders affiliated with your email. Could you please clarify? Respectfully, Herbies

Posted 8 months ago

“Asked if they shipped to US and they said yes. What they don’t tell us that the shipment will not get past customs!”

Helpful Report

Posted 8 months ago

Hello, Thank you for the review. Our packages do pass customs at a pretty success rate, and in accordance to the official postal information - your package has been delivered properly. If there is any issue with the package or its content - please contact us and we will provide all the required assistance Respectfully, Herbies

Posted 8 months ago

“We didn’t receive seeds. It was a package with a shirt inside.”

Helpful Report

Posted 8 months ago

Hello, Thank you for the review. According to the official postal information, the package was properly delivered and handed to the recipient. If you require any assistance - please contact us at your earliest convenience and we will provide all the needed support Respectfully, Herbies

Posted 8 months ago

Herbies Seeds is rated 4.4 based on 5,465 reviews