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High Speed Training Reviews

4.7 Rating 27,893 Reviews

98 %

of reviewers recommend High Speed Training

Company Reviews

Product Reviews

4.7

Based on 27,893 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About High Speed Training:

We provide high-quality, certified training courses to help your business comply with legislation and ensure your employees are up-to-date with relevant training.

We have over 160 courses in a range of subject areas, including Food Hygiene, Health and Safety, Professional Skills, Health and Nutrition and Safeguarding People. Our range of courses is continually expanding so keep checking back for updates!

Visit Website

Phone:

0333 006 7000

Email:

reviews@highspeedtraining.co.uk

Location:

High Speed Training Limited, Riverside Business Park, Dansk Way,
High Speed Training Limited, Riverside Business Park, Dansk Way
Ilkley
LS29 8JZ

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good site, however the course was long winded. Some of the final questions are incorrect I’m afraid, I discussed this with various builder friends along with google!”

Posted 3 years ago

Hello Dan, Thank you for your review and feedback, we really appreciate your comments! I'm sorry to hear that you found the course longwinded, please keep in mind that the course doesn't have to be completed in one sitting you can stop and start as often as you like. We're always looking to improve our services and if you could please let us know which questions/answers in the assessment as incorrect that would be really helpful for us so we can have a chat with our content team about this. Our e-mail address is s upport@highspeedtraining.co.uk we really appreciate your help and we look forward to hearing from you soon. Kind regards Nicola

Posted 3 years ago

“Found that you talk to much”

Posted 3 years ago

“Far too long”

Posted 3 years ago

Hello Martin, thank you for your review and your feedback, we really appreciate it! I’m sorry to hear that you felt the course was too long. There are no time limits on our courses so they can be spread out over several sessions, and don't have to be completed in one go which may help in terms of the length of the course! If you need anything else, please don't hesitate to contact us directly. All the best! Natasha (Customer Support, High Speed Training).

Posted 3 years ago

“Far too long”

Posted 3 years ago

“Too long, no need to go through all the training every time, you should be able to go straight to the test if you want to.”

Posted 3 years ago

“Awful questions hard and not relevant to kitchen assistance”

Posted 3 years ago

“Platform was okay”

Posted 3 years ago

“Very slow and cumbersome”

Posted 3 years ago

Hello, thank you for taking the time to leave a review and we are sorry that you think the training is not of high quality. We must strike a balance with the speed of the training to ensure that learners still have the opportunity to absorb the content and don't have to keep going back to replay slides that were going too fast. There is an option to speed up the audio of the slides if you think that the audio is too slow. You can do this by clicking the Settings button at the bottom of the slides (shown as a cog) and adjusting the audio speed to a faster option. If you would like to contact us to discuss what aspects of the course where your least favourite, we can be reached by emailing support@highspeedtraining.co.uk or by calling 0333 006 7000. We're here Monday - Friday, 9am - 5pm. All the best, Chloe (Customer Support, High Speed Training)

Posted 3 years ago

“Waste of time. Too much repeated information. Short and to the point will increase co-operative learning, reduce boredom and encourage information retainance.”

Posted 3 years ago

“the are bad the wrok”

Posted 3 years ago

Hello Miy, Thank you for your review! I am sorry to see that you have given a 1 star rating, we would really love to hear from you to understand you experience. If you are happy to please do contact us at support@highspeedtraining.co.uk. Should you need anything in the future, please don't hesitate to contact us directly. All the best, Nicola (Customer Support, High Speed Training)

Posted 3 years ago

“Dull. Poor interface.”

Posted 3 years ago

Hello, thank you for your review and feedback. I'm sorry that you found the course dull, and the interface not up to your expectations. If you could please tell us what exactly you disliked about the interface, we can forward your feedback onto the relevant team. We're always wanting to improve the experience for our learners, so please contact us at support@highspeedtraining.co.uk or call us on 0333 006 7000 to talk about what you think we should change. We're here Monday - Friday, 9am - 5pm. All the best, Chloe (Customer Support, High Speed Training)

Posted 3 years ago

“Very good”

Posted 3 years ago

“It was a long procedure. There was a lot of information to take in and absorb”

Posted 3 years ago

Hello Julian, Thank you for your review and your feedback, we really appreciate it! I’m sorry to hear that you felt the course was too long. The course is a very in depth course and covers a lot of necessary topics in order to ensure that the learner has met the UK and EU legal requirements. The course can be spread out over several sessions, and doesn’t have to be completed in one go which may help in terms of the length of the course! If you need anything else, please don't hesitate to contact us directly. All the best! Nicola, (Customer Support, High Speed Training)

Posted 3 years ago

“good experiance”

Posted 3 years ago

“While there was a lot of information on the modules, the course did not have a proper introduction and had little effect on keeping my attention. To receive a qualification after answering a mere 12 questions seems like a false achievement as I am no more qualified than when I started and arguably, no more knowledgeable. I'd liken this course to a mini test you'd receive in primary school.”

Posted 3 years ago

Hello, thank you for your review and feedback, we really appreciate your comments! I'm sorry to hear that you found the training had too much information but that you felt you feel no more knowledgeable after sitting the training. You can log back into your account at any point so It might be worth logging back in to sit the course again and you are welcome to make notes. We design our courses to be engaging, thorough and challenging, but we are always looking to improve our training! I have therefore passed on your feedback onto the relevant teams ready for the next version of the course. I will also pass on the feedback about the assessment length. Thanks again, Nicola (Customer Support, High Speed Training)

Posted 3 years ago

“Nothing new discussed; repeated information meant that ironically, I was getting stressed with the time I was wasting completing a course that hasn't helped to de-stress me.”

Posted 3 years ago

Hello, thank you for your review and feedback. I'm sorry to hear you haven't enjoyed your course and it left you feeling stressed, that's definitely not how we want our learners to feel. We really value the opinions of our customers so I've passed your comments onto the appropriate team to see if there is anything we can improve on for future users. Thank you again and we wish you all the best in the future. Natasha (Customer Support, High Speed Training).

Posted 3 years ago

“speed is much too slow”

Posted 3 years ago

Hello, thank you for your review! I am sorry to hear you felt the course was too slow. I am sure you can appreciate the responsibility we have as a training provider to ensure our users are taking the time to read and understand the information in front of them. I do however appreciate some people absorb information faster than others! There is a settings button within our courses and it does allow you to select your course speed to suit your preference, I hope that this will improve your experience if you purchase from us again! If there is anything else we can help you with, please don't hesitate to contact us directly. Kindest Regards! Natasha (Customer Support, High Speed Training).

Posted 3 years ago

“This test was designed to measure one's ability to remember the silly titles ("halo", "horns", etc.) you assigned to different types of bias drivers rather then to test one's ability to identify unconscious bias itself.”

Posted 3 years ago

Hello, Thank you for your review and feedback, we appreciate it a lot. We really value the opinions of our customers so I've passed your comments onto the appropriate team to see if there is something we can do for future users. If you would like to discuss this further, please don’t hesitate to contact us directly on either 0333 006 7000 or email support@highspeedtraining.co.uk Kind Regards, Nicola (Customer Support, High Speed Training).

Posted 3 years ago

“i just looked in to doing this course, i'm very disappointed to see that there is no actual person online to answer any questions. or doing the course. are you supposed to listen to that voice all the way through? my first opinion on this was that if i have to pay to listen to a computerised voice and watch this video online then why bother. i can get any of that information online free. i am looking for an online first aid course but i need one where i can communicate with the instructor and visa versa. this isnt for me”

Posted 3 years ago

Hello, thank you for your review and feedback, we really appreciate your comments! We have a support team that can be contacted via email and telephone and we are on hand to help if you have any questions about the course. I am sorry to hear that online training isn't something that you enjoyed. We design our courses to be engaging, thorough and challenging, but we are always looking to improve our training! I have therefore passed on your feedback onto the relevant teams ready for the next version of the course. Thanks again, Nicola (Customer Support, High Speed Training)

Posted 3 years ago

“3 hours for a common sense test... lucky I’m being paid to do this. Utterly ridiculous! Anyone who fails this should be sterilised to ensure their genes are not passed on.”

Posted 3 years ago

Hello Sean-Michael, thank you for your review and feedback, we really appreciate your comments! I'm sorry to hear that you found the course to be too long and just common sense. We design our courses to be engaging, thorough and challenging and aimed at people of different levels of experience but we are always looking to improve our training! I have therefore passed on your feedback onto the relevant teams ready for the next version of the course. Thanks again, Nicola (Customer Support, High Speed Training)

Posted 3 years ago

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High Speed Training is rated 4.7 based on 27,893 reviews