High Speed Training Reviews

Name: High Speed Training
Address: High Speed Training Limited, Riverside Business Park, Dansk Way, High Speed Training Limited, Riverside Business Park, Dansk Way, Ilkley
Rating: 4.74

4.7 Rating 28,568 Reviews

98 %

of reviewers recommend High Speed Training

4.7

Based on 28,568 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About High Speed Training:

We provide high-quality, certified training courses to help your business comply with legislation and ensure your employees are up-to-date with relevant training.

We have over 160 courses in a range of subject areas, including Food Hygiene, Health and Safety, Professional Skills, Health and Nutrition and Safeguarding People. Our range of courses is continually expanding so keep checking back for updates!

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Phone:

0333 006 7000

Email:

reviews@highspeedtraining.co.uk

Location:

High Speed Training Limited, Riverside Business Park, Dansk Way,
High Speed Training Limited, Riverside Business Park, Dansk Way
Ilkley
LS29 8JZ

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“While there was a lot of information on the modules, the course did not have a proper introduction and had little effect on keeping my attention. To receive a qualification after answering a mere 12 questions seems like a false achievement as I am no more qualified than when I started and arguably, no more knowledgeable. I'd liken this course to a mini test you'd receive in primary school.”

Helpful Report

Posted 4 years ago

Hello, thank you for your review and feedback, we really appreciate your comments! I'm sorry to hear that you found the training had too much information but that you felt you feel no more knowledgeable after sitting the training. You can log back into your account at any point so It might be worth logging back in to sit the course again and you are welcome to make notes. We design our courses to be engaging, thorough and challenging, but we are always looking to improve our training! I have therefore passed on your feedback onto the relevant teams ready for the next version of the course. I will also pass on the feedback about the assessment length. Thanks again, Nicola (Customer Support, High Speed Training)

Posted 4 years ago

“Nothing new discussed; repeated information meant that ironically, I was getting stressed with the time I was wasting completing a course that hasn't helped to de-stress me.”

Helpful Report

Posted 4 years ago

Hello, thank you for your review and feedback. I'm sorry to hear you haven't enjoyed your course and it left you feeling stressed, that's definitely not how we want our learners to feel. We really value the opinions of our customers so I've passed your comments onto the appropriate team to see if there is anything we can improve on for future users. Thank you again and we wish you all the best in the future. Natasha (Customer Support, High Speed Training).

Posted 4 years ago

“speed is much too slow”

Helpful Report

Posted 4 years ago

Hello, thank you for your review! I am sorry to hear you felt the course was too slow. I am sure you can appreciate the responsibility we have as a training provider to ensure our users are taking the time to read and understand the information in front of them. I do however appreciate some people absorb information faster than others! There is a settings button within our courses and it does allow you to select your course speed to suit your preference, I hope that this will improve your experience if you purchase from us again! If there is anything else we can help you with, please don't hesitate to contact us directly. Kindest Regards! Natasha (Customer Support, High Speed Training).

Posted 4 years ago

“This test was designed to measure one's ability to remember the silly titles ("halo", "horns", etc.) you assigned to different types of bias drivers rather then to test one's ability to identify unconscious bias itself.”

Helpful Report

Posted 4 years ago

Hello, Thank you for your review and feedback, we appreciate it a lot. We really value the opinions of our customers so I've passed your comments onto the appropriate team to see if there is something we can do for future users. If you would like to discuss this further, please don’t hesitate to contact us directly on either 0333 006 7000 or email support@highspeedtraining.co.uk Kind Regards, Nicola (Customer Support, High Speed Training).

Posted 4 years ago

“i just looked in to doing this course, i'm very disappointed to see that there is no actual person online to answer any questions. or doing the course. are you supposed to listen to that voice all the way through? my first opinion on this was that if i have to pay to listen to a computerised voice and watch this video online then why bother. i can get any of that information online free. i am looking for an online first aid course but i need one where i can communicate with the instructor and visa versa. this isnt for me”

Helpful Report

Posted 4 years ago

Hello, thank you for your review and feedback, we really appreciate your comments! We have a support team that can be contacted via email and telephone and we are on hand to help if you have any questions about the course. I am sorry to hear that online training isn't something that you enjoyed. We design our courses to be engaging, thorough and challenging, but we are always looking to improve our training! I have therefore passed on your feedback onto the relevant teams ready for the next version of the course. Thanks again, Nicola (Customer Support, High Speed Training)

Posted 4 years ago

“3 hours for a common sense test... lucky I’m being paid to do this. Utterly ridiculous! Anyone who fails this should be sterilised to ensure their genes are not passed on.”

Helpful Report

Posted 4 years ago

Hello Sean-Michael, thank you for your review and feedback, we really appreciate your comments! I'm sorry to hear that you found the course to be too long and just common sense. We design our courses to be engaging, thorough and challenging and aimed at people of different levels of experience but we are always looking to improve our training! I have therefore passed on your feedback onto the relevant teams ready for the next version of the course. Thanks again, Nicola (Customer Support, High Speed Training)

Posted 4 years ago

“My experience was that this was a complete waste of time - very boring & repetitive. Very long winded and could have been issued in a paper form - not online. It all goes down to common sense and an awareness of respect for other peoples privacy.”

Helpful Report

Posted 4 years ago

Hello Caitriona, Thank you for your review! I'm really sorry that you found the training to be boring an repetitive. We do repeat the important information to ensure that learners are taking it in and there are certain areas we have to cover. Unfortunately, the course material is unavailable to print because each course is 100% online and interactive with moving images. Also, it contains confirmation exercises along the way that are designed to ensure that candidates have understood the information they learn as they progress through the course. Even after you have completed the course and passed the test, your login details will remain valid for 12 months so you can login again in the future if you need to refer back to the course material. To do this, simply log back in and click "Previous" in the modules until you've reached the pages that you want to review. At the end of each module there is a Module Summary, which you could always note down to help you in the future. I hope this helps and if you require any further information, please don’t hesitate to contact us directly on 0333 006 7000 or support@highspeedtraining.co.uk Kind Regards, Nicola (Customer Support, High Speed Training).

Posted 4 years ago

“It was good But this is not acceptable for Those who wants to apply for CSCS RoSPA is not on CSCS approved recognised Institutions. Please avoid this cheap and money waisted company”

Helpful Report

Posted 4 years ago

Hello Ifran, Thank you for taking the time to leave us a review. You are correct I'm afraid that in order to get a CSCS card you are required to do face to face training as specified by CSCS. A lot of customers do require an online course though however I'm sorry that it wasn't suitable for you. I hope that the knowledge you gained will help you in the future and if you need anything else, please don't hesitate to contact us directly. Many thanks! Nicola (Customer Support, High Speed Training)

Posted 4 years ago

“Good great wonderful”

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Posted 4 years ago

“3 hours is not high speed this is ALL COMMON SENSE THIS SHOULD NOT TAKE 3 HOURS I LEARNED NOTHING THAT I DIDNT ALREADY KNOW FROM THE NEWS OR BEING A 29 YEAR OLD THAT KNOWS HOW TO WASH THIER HANDS”

Helpful Report

Posted 4 years ago

Hello, thank you for your review and feedback! I'm sorry to hear you felt you learned nothing new and that you felt the course was too long. The COVID-19 Essentials: Infection Prevention & PPE is a very in depth course and covers a lot of necessary topics in order to ensure that the learner has met the UK and EU legal requirements. The course can be spread out over several sessions, and doesn’t have to be completed in one go which may help in terms of the length of the course! If you need anything else, please don't hesitate to contact us directly. All the best! Ellie (Customer Support, High Speed Training)

Posted 4 years ago

“My experience was great Easy to follow”

Helpful Report

Posted 4 years ago

“some of the questions were not clear and simple. the layout wasn't user friendly and some of the language was complicated. some of the answers were easily confused with each other.”

Helpful Report

Posted 4 years ago

“Dragged out irrelevant information, such as examples of a fragile surface.”

Helpful Report

Posted 4 years ago

Hello, thank you for your review. I'm sorry to hear you felt the course to be dragged out and irrelevant. We do try to make all our course content relevant to each specific course. We are always looking to improve our training and I have therefore passed on your feedback onto the relevant teams. If you need anything else, please don't hesitate to contact me directly. Kind Regards! Natasha (Customer Support, High Speed Training).

Posted 4 years ago

“was not impressed with having to do the course”

Helpful Report

Posted 4 years ago

Hello Courtney, thank you for your review and feedback, we really appreciate your comments! I'm sorry to hear that you were not impressed with having to do the course. We are always looking to improve our training so I have therefore passed on your feedback onto the relevant teams to see if anything can be done for future learners. If you feel the course wasn't applicable to your working practice or that you were unhappy with doing the course, I would recommend speaking with your training manager so they are aware of how you feel and they may be able to arrange something more suitable for you in future. Thanks again, Ellie (Customer Support, High Speed Training).

Posted 4 years ago

“To much information”

Helpful Report

Posted 4 years ago

Hello Andrzej, Thank you for your review and your feedback, we really appreciate it! I’m sorry to hear that you felt the course included too much information. The LOLER course is a very in depth course and covers a lot of necessary topics in order to ensure that the learner has met the UK and EU legal requirements. The course can be spread out over several sessions, and doesn’t have to be completed in one go which may help in terms of the length of the course! If you need anything else, please don't hesitate to contact us directly. All the best! Nicola, (Customer Support, High Speed Training)

Posted 4 years ago

“Po co tyle tych szkoleń i tak nic nie rozumiem”

Helpful Report

Posted 4 years ago

Hello Mateusz, Thank you for your review. I hope you enjoyed the course. We offer so many different courses to meet the needs of all our customers. Congratulations on passing however If you would like to discuss your review further, please don’t hesitate to contact us directly on either 0333 006 7000 or email support@highspeedtraining.co.uk Kind Regards, Nicola (Customer Support, High Speed Training).

Posted 4 years ago

“boring / not engaging / poor content”

Helpful Report

Posted 4 years ago

Hello, thank you for your feedback. I'm sorry to hear that you found the course boring, not engaging and poor content. We do try and design our courses to be engaging and thorough, but we are always looking to improve our training! I have therefore passed on your feedback onto the relevant teams ready for the next version of the course. Thanks again, Natasha (Customer Support, High Speed Training).

Posted 4 years ago

“This course is useless!!!!!!!!”

Helpful Report

Posted 4 years ago

Hello, Thank you for your review and your feedback, we really appreciate it! Unfortunately our courses are not directly linked to CSCS, and they are not designed to go towards the CSCS card. With regards to searching the answers we really wouldn't recommend that you do that as the assessment is a test to check the information you have gained has been understood. Should you need anything in the future, please don't hesitate to contact us directly. All the best, Nicola (Customer Support, High Speed Training)

Posted 4 years ago

“That test is absolutely useless we are doing cscs this test is this same , is waist of time for all workers. All answers you can fund in google and answer all right , waist of time and money.”

Helpful Report

Posted 4 years ago

“It was challenging but fine second time”

Helpful Report

Posted 4 years ago

Hello, thank you for your review and feedback. I'm sorry to hear you didn't like the course and found it challenging! We design our courses to be engaging, thorough and challenging and provide necessary topics in order to ensure that the learner has met the UK and EU legal requirements. However we are always looking to improve our training! I have therefore passed on your feedback onto the relevant teams ready for the next version of the course. Thanks again, Ellie (Customer Support, High Speed Training)

Posted 4 years ago

High Speed Training is rated 4.7 based on 28,568 reviews