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High Speed Training Reviews

4.7 Rating 27,921 Reviews

98 %

of reviewers recommend High Speed Training

Company Reviews

Product Reviews

4.7

Based on 27,921 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About High Speed Training:

We provide high-quality, certified training courses to help your business comply with legislation and ensure your employees are up-to-date with relevant training.

We have over 160 courses in a range of subject areas, including Food Hygiene, Health and Safety, Professional Skills, Health and Nutrition and Safeguarding People. Our range of courses is continually expanding so keep checking back for updates!

Visit Website

Phone:

0333 006 7000

Email:

reviews@highspeedtraining.co.uk

Location:

High Speed Training Limited, Riverside Business Park, Dansk Way,
High Speed Training Limited, Riverside Business Park, Dansk Way
Ilkley
LS29 8JZ

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“You promised me that you will send me the sertificate in one working day and I haven't got it yet and I lost the job.”

Posted 5 years ago

Hello Bogdan, Thank you for your review, I am so sorry to hear you lost the job! I have sent you an email to confirm we have the right address as the certificate was sent out to you within 1 working day. You can also download an electric copy as soon as you finish the course and we could have emailed it over for you. Please do let me know via the email if we have the correct address and we can make sure you receive the certificate. Best regards, Sarah (Customer Support, High Speed Training)

Posted 5 years ago

“i cant think of a better example of training on the cheap. Teaching people to lift online. The trouble with online instructions for any kind of skill, is that you cant get any feedback. people may think they are copying the technique properly but a having a trainer present would ensure correct form. I cant really see any benefit from this type of training, sorry”

Posted 5 years ago

HI Gary, thank you for your review. I am sorry to hear you haven't felt any benefit from the training. The course is designed to meet and satisfy legal requirements, however if you feel as though you need practical training then please do let your company know. If you have any questions about the course or require any further information, please don't hesitate to get in touch. Kind regards, Lizzy (Customer Support, High Speed Training)

Posted 5 years ago

“I am blocked from the remaining 3 courses I paid for. I am fully computer literate and the problem is with you.”

Posted 5 years ago

Hi Janet, thank you for your review. I am very sorry to hear that you were unable to access your remaining courses. I am going to send you an email now with some information on how to get onto your training, but if you have any questions in the meantime, please don't hesitate to contact me. Please do accept my apologies for the inconvenience caused. Kind regards, Lizzy (Customer Support, High Speed Training)

Posted 5 years ago

“Dull. Slow - I can read much faster than you drop the information in, better to have it all there at the start. really really boring. no user interaction. worse eLearning I have ever done.”

Posted 5 years ago

Hi Toni, thank you for your review and feedback. I'm sorry to hear that you found the course dull. A majority of our courses do have interactive exercises to keep our learners engaged. In regards to the speed of the information appearing, I have passed your feedback onto the appropriate team to see if it's something that we can improve for the future. Thank you again, Kaz (Customer Support, High Speed Training)

Posted 5 years ago

“The speed of moving through the text was far too slow and the content was very poor. I am no expert but it didn't tell me anything I didn't already know.”

Posted 6 years ago

Hi Elaine, Thank you for your review and feedback, we really appreciate your comments! I'm sorry to hear that you found the course slow and that the content was poor. We're always looking to improve our services so I have forwarded your feedback to the relevant team. If you do need anything at all, please don't hesitate to contact us on 0333 006 7000, we are here Monday - Friday 9am-5pm. Kind regards, Lizzy (Customer Support, High Speed Training)

Posted 6 years ago

“Sent next working day,recieved certificate three days later poor service”

Posted 6 years ago

Hi Dennis, thank you for your review, your feedback is greatly appreciated. I have had a look on your account and I can see your training was completed on the 24/04/2018, which meant your certificate was posted in yesterday's First Class post (25/04/2018). Usually from there certificates can take from 1-3 working days to arrive dependent on the Royal Mail. I do apologise if the certificate didn't arrive as quickly as expected but it's great to hear you have now received this. Thank you again for your feedback, Lizzy (Customer Support, High Speed Training)

Posted 6 years ago

“kept getting kicked out with Server Error in '/' Application. Same error message every time logged back in. Contacted them via phone number, they were unable to help or let me speak to manager, extremely annoying!!”

Posted 6 years ago

Hi Craig, Unfortunately, our server went down for a few hours and this seems to have coincided with the time when you were attempting to login. Please be reassured that we have fully resolved the issue, and you should now be able to access your course without any further issues. I apologise for any inconvenience this has caused you, and if you have any queries, or require any further assistance, please don't hesitate to get in touch. Kindest Regards,

Posted 6 years ago

“This was purchased as an audible course as I have learning difficulties and neither the answer options during the modules or the final assessment were audible. Also, the optional answer to the question 'who is more susceptible to food poisoning' was 'people with autism' which I found highly offensive as I am autistic myself.”

Posted 6 years ago

Hi Cheryl, thank you for your review. I am sorry to hear that you found our course offensive and I thank you for bringing this to my attention. I completely agree with both points you have made, and we have already taken action to address them. I can confirm that the question itself has been deleted and that the voice over issue will be looked into imminently. I want to apologise for any offence caused, I am more than happy to give you a call at your convenience to discuss this further. Kindest regards, Lizzy (Head of Learner Support, High Speed Training)

Posted 6 years ago

“What should have taken 2/3 hrs took 7 hrs to complete”

Posted 6 years ago

Good afternoon Mary and thank you for taking the time to leave your review. It is regrettable that it took you longer than expected to complete your training. The approximate course completion time is based on the average time it takes our users to complete the modules and the final assessment. We do have a dedicated support team here ready to help our users, should they experience any difficulties at all with any of the course material. If there is anything you would like to discuss with regard to the course please feel free to contact us on 0333 006 7000, as any feedback is always greatly appreciated. Many thanks, Angela Dillon. Customer Support Team.

Posted 6 years ago

“You cannot changed / edit your address even when you haven't click the submit button.”

Posted 6 years ago

Hi Reden, Thank you for your message. The company who purchased your training requested that the address details remain the same. I hope this clarifies the situation for you and if I can be of any further assistance please do feel free to contact me here: support@highspeedtraining.co.uk. Best regards Angela, Customer Support Team.

Posted 6 years ago

“I have received certificate today. Because you didn't bother using a board backed envelop it looks like a scrap all bent and creased quite badly!”

Posted 6 years ago

Hello Eylem, Thank you for your feedback. I am sorry to hear your certificate arrived damaged. I have just replied to your email with a PDF copy and I will issue a replacement copy in a hard backed envelope to be sent in this afternoons first class post. I am sorry for any inconvenience caused. Kind Regards, Lizzy Newman (Customer Support, High Speed Training)

Posted 6 years ago

“I did the DPA course - it was slow, boring and irrelevant. I know its a compliance course but really does it have to be so repetitious. I lost the will to live about after the first two of the eighty slides.”

Posted 6 years ago

“Totally inappropriate for a Year 2 teacher wanting to make some biscuits with her class.”

Posted 6 years ago

Hi Ruth, Thank you for your review and feedback, we really appreciate your comments! I'm sorry to hear that you didn’t find the course relevant to you. If you'd like give me a call on 0333 006 7000 or e-mail: support@highspeedtraining.co.uk, I will be happy to discuss this further. Many thanks! Kind regards, Lizzy Newman (Customer Support, High Speed Training)

Posted 6 years ago

“You fail to validate email addresses during account-creation step. This is spam!”

Posted 6 years ago

“Boring, Uninspiring, unable to read at own pace.”

Posted 6 years ago

“Hello, My name is Ion Madalin Scoica and i just received my certificate of Manual Handling Awareness issued by High Speed Training on 22/04/2017. The certificate number is 2079-974308-1003834. The problem is it arrived twisted, bent, punched. I don't know who did that, it might be the postman. The fact is that my certificate is damaged and i paid for a new one. Thank you for your time !”

Posted 7 years ago

“Boring and far too long with such limited information”

Posted 7 years ago

“REALLY BORING”

Posted 7 years ago

“Lengthy modules, with final quiz questions being highly basic, expected harder questions after taking 5 modules”

Posted 7 years ago

“Far too slow (even on fast setting) Too many clicking”

Posted 7 years ago

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High Speed Training is rated 4.7 based on 27,921 reviews