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Hobby Lobby Reviews

2.1 Rating 492 Reviews
24 %
of reviewers recommend Hobby Lobby
2.1
Based on 492 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service, Own Driver
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 65%
Accurate And Undamaged Orders
Greater than 74%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
2.3 out of 5
Returns & Refunds
Returns Process
Could Be Better

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Hobby Lobby 5 star review on 11th April 2025
Ana
Hobby Lobby 1 star review on 17th January 2025
C. Dereimer
Hobby Lobby 1 star review on 27th December 2024
Allyson Evans
Hobby Lobby 1 star review on 27th December 2024
Allyson Evans
Hobby Lobby 1 star review on 29th July 2024
Anonymous
Hobby Lobby 1 star review on 29th July 2024
Anonymous
Hobby Lobby 1 star review on 29th July 2024
Anonymous
28
Anonymous
Anonymous  // 01/01/2019
customer service fail. I ordered a gift card 10 days ago. It shipped the same day and was never received. Customer Service is telling me my only option is to have the GC cancelled and refund my money. Can you not cancel the GC and send another one?
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Posted 6 years ago
Hobby lobby does a really good job custom of making frames. Love!
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Posted 6 years ago
Hobby Lobby. Prices and customer service is awesome. Why is ever retailer not like this.
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Posted 6 years ago
I spend way too much time and money at hobby lobby. Crafts on crafts on crafts.
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Posted 6 years ago
Love hobby lobby. massive product range always really good quality. Michaels & Joann are good but they carry no where near the product range that hobby lobby has.
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Posted 6 years ago
Hobby Lobby freaking rocks. Everything is good quality, love the wedding stuff.
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Posted 6 years ago
I’ve bought nine soft Christmas blankets in less than a month. Help me xD THEY’RE AMAZING
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Posted 6 years ago
Bought a set a draws that were advertised for $199, with a discount I got them them a little cheaper but still to have them delivered paid $191. They arrived and were badly made, could not stand up by themselves, cracked and looked like a child painted them. It took me two hours to return them to the nearest store, stood in line for another 20 minutes, to find out they do not refund you for the shipping costs, will never shop here again nor recommend anyone to go here. Will stick with better quality and more honorable stores.
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Posted 6 years ago
I love hobby lobby but their check outs leave so much for desired. Takes forever.
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Posted 6 years ago
So much more than I expected ! It’s like a Christmas village inside
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Posted 7 years ago
Hobby Lobby is rated 2.1 based on 492 reviews