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holidaycottages.co.uk Reviews

4.4 Rating 1,512 Reviews
85 %
of reviewers recommend holidaycottages.co.uk
4.4
Based on 1,512 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.8 out of 5
Returns & Refunds
Refunds Process
Difficult
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holidaycottages.co.uk 2 star review on 16th October 2025
Kate Fitzmaurice
holidaycottages.co.uk 2 star review on 16th October 2025
Kate Fitzmaurice
holidaycottages.co.uk 2 star review on 16th October 2025
Kate Fitzmaurice
holidaycottages.co.uk 5 star review on 14th October 2025
Manuela
holidaycottages.co.uk 4 star review on 12th October 2025
Bob Heath-Whyte
holidaycottages.co.uk 4 star review on 8th October 2025
Louise
holidaycottages.co.uk 5 star review on 8th October 2025
Nik
61
Anonymous
Anonymous  // 01/01/2019
This is the 4th holiday we booked. Very smooth process. All cottages to a very high standard and immaculate. Had 4 happy family holidays.
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Posted 5 months ago
A great place to stay for the best of the New forest. Very tidy with everything we needed on hand. A very good safe garden for our dog. Thank you
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Posted 5 months ago
The palms was lovely and clean with all the amenities required. Julie and Mike were really welcoming and were contactable throughout our stay if we needed! We visited the palms a couple of days after our wedding. Mike and Julie had left us flowers, prosecco and a card as well as a mr and mrs sign which was lovely! Will definitely book again!
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Posted 5 months ago
We absolutely loved staying at Porth Beach house, the location was perfect, we had a wonderful view over Porth beach, the facilities within the property surpassed our expectations, we would most definitely stay here again and would highly recommend this property!
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Posted 6 months ago
Good location for the area Comfortable bed However, issue with communication with contact Ground floor had an off smell No view from the house no outdoor chairs Lawn was only partially mowed
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Posted 6 months ago
The apartment was comfortable and very centrally located. Had everything we needed. It was great to have a parking permit.
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Posted 6 months ago
Easy to book. All the info we needed provided.
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Posted 6 months ago
Easy to book, good selection of properties, right amount of communication. Property was exactly as described.
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Posted 6 months ago
First of all , You made booking one of the properties very quick and easy. We chose the apartment as it was in the area we wanted to be and had everything necessary for a three day visit. We were warm and comfortable and were happy with the car parking too which is a designated space. From there it's just a few steps to the building , the lift and the first floor apartment. At no time did we hear any noise from the remaining apartments. Altogether, a well positioned , comfortable holiday home.
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Posted 6 months ago
Clear communication and information. All timescales kept to. Would happily use again
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Posted 6 months ago
The problems I encountered were primarily around the bathrooms. The property was advertised as accessible. The two small wetrooms had no rails for a disabled person to hold onto and no shower wheelchair or stool. I couldnt shower throughout my stay. It wouldnt take much to make these nice little bathrooms much more accessible. (THis would increase her market) The item provided after I spoke to the owner was for over the toilet and too high to be any use to me. No rails around toilet either. The sofas needed replacing, in my view. I enjoyed the farm setting and the cows and the farmer was very helpful.
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Posted 6 months ago
The ship was in a great location, overlooking the river and good for exploring the area. It could definitely do with a bit of an update, the kitchen was not very well equipped in terms of utensils, there was no bbq and it needs better cleaning, however this did not detract from our enjoyment of the family break.
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Posted 6 months ago
We enjoyed a nice peaceful stress free stay with the added bonus of catching plenty of nice fish
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Posted 6 months ago
Booking was straightforward and communication was good. No complaints.
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Posted 6 months ago
Nice wee cottage in a quiet area very close to the beach. Clean, comfortable and with almost everything you could need (a couple of smaller pots with lids would make cooking easier.
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Posted 6 months ago
Wrens cottage fantastic . However , we were charged a lot of money to change dates of holiday , even though it was well in advance of booking . Was given the lame excuse that they had to contact property to approve this , even though dates were clearly still available .Not happy with this at all , so probably will not book through holiday cottages again as there is plenty of choice for similar properties with other companies .
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Posted 6 months ago
Lovely, well equipped house within easy reach of beaches and shops
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Posted 6 months ago
Every property that we have stayed in by holiday cottages has been very good and we will be using you again for our next holiday.
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Posted 6 months ago
We have used Holiday Cottages a few times now and have never been disappointed with the accommodation. They also keep you informed with updates and instructions before your holiday.
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Posted 6 months ago
We have used Holiday Cottages a few times now and have never been disappointed with the accommodation. They also keep you informed with updates and instructions before your holiday.
Helpful Report
Posted 6 months ago
holidaycottages.co.uk is rated 4.4 based on 1,512 reviews