holidaycottages.co.uk Reviews

Name: holidaycottages.co.uk
Rating: 4.37

4.4 Rating 1,512 Reviews

85 %

of reviewers recommend holidaycottages.co.uk

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4.4

Based on 1,512 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult

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holidaycottages.co.uk 2 star review on 16th October 2025

Kate Fitzmaurice

holidaycottages.co.uk 5 star review on 14th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First time using Holidaycottages. You were great, when I sent payment you updated me. Then Went very quiet. I then tried to contact you about my booking. Online chat timed out. Tried calling at least three times, phone rang out no answer! Emailed you only to receive the email when leaving for my booking My last ditch attempt, I was going to pull my booking! I contacted the housekeeper Kerry, who was so informative and helpful. She did say after you’ve taken payment you generally go quiet. I have used other companies who have been so easy to deal with. I’m concerned with your lack of Customer service. Online chat timed out, no one answered my calls, email received when leaving for my property. Can you Please answer my concerns. I’m a little hesitant to use you again. Your property was amazing and all high end. It was a lovely stay with the help of Kerry but I felt Holidaycottages fell Short big time.”

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Posted 4 months ago

“We had absolutely no issues with our booking and was kept informed about the holiday let the closer it got to the holiday”

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Posted 4 months ago

“Great location, all listed amenities are present. Quiet and comfortable would definitely visit again”

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Posted 4 months ago

“Have used holidaycottages numerous times over the years. Great selection of properties to cater for all tastes, locations and holiday stays. Our go to when searching for a holiday rental. Easy process, good information and never had any issues.”

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Posted 4 months ago

“We stayed at Pound Retreat Chardstock A fabulous property and offered everything we needed. The owners were very amicable and helpful. The cottage was lovely and peaceful and well equipped. The village was quiet, but close to many places of interest and amenities. Totally recommend the homemade scones which greet you on arrival. We loved it Holiday cottages made booking this property nice and smooth.”

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Posted 4 months ago

“Booking was straight forward and arrival details were very clear. Sheep Dip Barn was a very nice property and positioned to visit different areas.”

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Posted 4 months ago

“Good choice of cottages and easy to use web site”

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Posted 4 months ago

“Location. Well equipped apartment. Parking”

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Posted 4 months ago

“Excellent property super clean in a beautiful location the apartment had everything you would require for a restful week and would definitely return”

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Posted 4 months ago

“Lovely views, very peaceful. However freezer needed defrosting, difficult to open door sometimes.Also back bedroom pillows very uncomfortable. Otherwise everything as it should be”

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Posted 4 months ago

“Always a pleasure to stay at Victory Cottage in Tenby. Great location and a very personable owner who will always help you should you have any issues. We have returned for the past 6 years Simplicity to book as ever”

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Posted 4 months ago

“The cottage wa slovely and clean, near to a pub and walking distance from Perranporth. The owners were also very nice to us.”

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Posted 4 months ago

“The accommodation was clean, comfortable and well maintained.”

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Posted 4 months ago

“We had a lovely time at the cottage. It is cosy and generally clean. The lady of the helpline was very kind and did her very best to sort out a problem we had with the temperature of the water.”

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Posted 4 months ago

“We had a wonderful holiday with great weather. The location of Merlin cottage was beautiful. The kitchen was well equipped and it was clean on arrival. The lovely lady who cleaned came half way through our holiday and changed the sheets and towels. However, the cottage was too small for 5 people and very tired. I would stay in the location again but not in Merlin cottage. Roger.”

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Posted 4 months ago

“Great property for a quiet and relaxing holiday.”

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Posted 4 months ago

“Great location - 10 mins walk to a lovely beach 😀 The accommodation had everything we needed and was very comfortable and the kitchen was well equipped. I loved the unexpected welcome pack with Prosecco etc.❤️ There was a hot tub which overlooked the woods at the back, and the dog liked sitting out on the balcony watching the rabbits. There was even a basket of things for the dog - towels etc. Excellent all round ☺️”

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Posted 4 months ago

“totally unaccessible for wheelchair user had to leave”

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Posted 4 months ago

“Perfect base for exploring the Cotswolds”

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Posted 4 months ago

“Excellent choice of cottages”

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Posted 4 months ago

holidaycottages.co.uk is rated 4.4 based on 1,512 reviews