holidaycottages.co.uk Reviews

Name: holidaycottages.co.uk
Rating: 4.37

4.4 Rating 1,514 Reviews

85 %

of reviewers recommend holidaycottages.co.uk

Company Reviews

Questions

Metrics

4.4

Based on 1,514 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult

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holidaycottages.co.uk 2 star review on 16th October 2025

Kate Fitzmaurice

holidaycottages.co.uk 5 star review on 14th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Best holiday by far. Will be looking to rebook as soon as possible!”

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Posted 6 months ago

“Excellent from start to finish could not fault Holiday Cottages on this booking and all our previous booking 5* Service would certainly recommend Holiday Cottages”

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Posted 6 months ago

“Our holiday cottage house at 1 Augburth Road Swanage was absolutely perfect for me and my family. The house contained everything we needed for a family of 6 adults and three children. The location was great.”

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Posted 6 months ago

“Easy booking process, property as described. Plenty of reminders and information as holiday got closer.”

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Posted 6 months ago

“Easy to find properties and to book. We were kept informed with all the information we needed.”

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Posted 6 months ago

“Easy to book Plenty of reminders”

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Posted 6 months ago

“Very pleasant location, quiet and peaceful. Exceptionally well converted farm buildings, well furnished and equipped.”

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Posted 6 months ago

“Our stay was great apartment was well equipped, comfortable, clean. It was situated near the town and park which was perfect. We would like to return there in the future.”

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Posted 6 months ago

“mary and rachael our 3rd stay at mallards was up to the usual standard. we had a comfortable stay . we found all we needed . i will recommend it to friends.”

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Posted 6 months ago

“mary and rachael our 3rd stay at mallards was up to the usual standard. we had a comfortable stay . we found all we needed . i will recommend it to friends.”

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Posted 6 months ago

“I appreciated the friendly, helpful attitude of the representative who assisted me in obtaining a very suitable booking. The messages advising me of my upcoming holiday made it even more special.”

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Posted 6 months ago

“Each time I have booked with holidaycottages it has always been a positive experience. The only issue I have ever had was a technical one and after ringing the helpline this was quickly resolved. Booking online is doable for me, and there are plenty of reminders and updates to keep you informed.”

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Posted 6 months ago

“The booking process was simple for a non-tech pensioner like me. Being able to pay in instalments is very handy as well”

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Posted 6 months ago

“They didn't”

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Posted 6 months ago

“Always helpful friendly customer service 😬 I’ve booked with them a few times now Will be booking again. They have a great selection of properties. Can’t always answer every question. Would be helpful if they could come back with answers they can’t give you instantly. Have been quick and easy ti get in touch with when needed 🙌🏻”

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Posted 6 months ago

“We had issues whilst on our stay…the contact number didn’t work & Holiday Cottages haven’t responded to my complaint. Overall disappointing to say the least!”

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Posted 6 months ago

“Very relaxing holiday beautiful house spotless every thing you need and in a great area for trips out went out of Seahouses and visited Lindisfarne and other coastal villages , had great view of sea and Beadnell thank You Bradacar cottage”

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Posted 6 months ago

“Very nice stay I would recommend as a good base to tour the area. No complaints at all”

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Posted 6 months ago

“Excellent in every way possibly the best cottage we have stayed in. We would recommend this property.”

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Posted 6 months ago

“Great property, ease of booking and good communication throughout the process. Nice relaxing break in lovely surroundings, peaceful and quiet. Ideally located for seeing all the surrounding towns.countryside and attractions.”

Helpful Report

Posted 6 months ago

holidaycottages.co.uk is rated 4.4 based on 1,514 reviews