Home Leisure Direct Reviews

Name: Home Leisure Direct
Rating: 4.91

4.9 Rating 935 Reviews

98 %

of reviewers recommend Home Leisure Direct

Company Reviews

Questions

Metrics

4.9

Based on 935 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01454 413636

Email:

michelle@homeleisuredirect.com

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Home Leisure Direct 5 star review on 15th June 2025

145

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great product and expert advice and installation”

Helpful Report

Posted 2 years ago

“I am so happy with the service that I keep going back time after time!”

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Posted 2 years ago

“We have recently purchased 7ft Pool Table from this company including coin mechanism for our Local Royal British Legion. all through the process we dealt with an exceptional Sales Team Member by the Name of Ben Flack. nothing was too much trouble in help getting the order placed. he was very quick to respond to our questions and even managed to get the tabled delivered sooner than expected. although out Ben provided some the best customer care I have received from a company.”

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Posted 2 years ago

“The service we recieved from start to finish was fantastic. Great advice, really easy to order and the installers were lovely.”

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Posted 2 years ago

“Guys turned up yesterday to install the pool table, they were on time very professional and had it installed in no time at all. No packaging left behind which was great and explained all that was needed. I would highly recommend home leisure to friends and family as the process was very easy from the start at the show room to the install. Many thanks Steve”

Helpful Report

Posted 2 years ago

“We recently had the pleasure of adding the Signature Warwick 7ft Pool Dining Table from Home Leisure Direct to our home, and we couldn't be more thrilled with our purchase. The installation team was fast, efficient, and left no packaging behind, which made the process even more convenient. The dual-purpose feature is the highlight of this table. During the day, it serves as an elegant dining table, perfect for family gatherings. In the evening, it transforms effortlessly into a professional pool table with a smooth playing surface and responsive cushions, ensuring a great game every time. The customer service was exceptional, making the entire buying experience pleasant and hassle-free. In conclusion, the Signature Warwick 7ft Pool Dining Table from Home Leisure Direct is a fantastic investment for any home. We highly recommend it for families looking for a stylish and functional addition to their living space. Thank you, Home Leisure Direct, for providing us with a pool dining table that exceeds our expectations.”

Home Leisure Direct 5 star review on 20th July 2023

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Posted 2 years ago

“Great customer service and install - really good company to deal with and would highly recommend.”

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Posted 2 years ago

“Just received a new pool table, the lads that delivered it and set it up were excellent, taking time to talk me through how to look after the table in the future, they were also very polite and helpful, the company also kept me well informed about the product.”

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Posted 2 years ago

“Great company! The pool table is fantastic and the lads who delivered it and set it up were brilliant! Their customer service is great and I would highly recommend them! 5 stars!”

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Posted 2 years ago

“Great service and really accommodating when it came to installing.”

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Posted 2 years ago

“Super happy with Home Leisure Direct. The company was great from start to finish. Pool table is excellent and Fred and Zoe were super. Very happy and thoroughly recommend.”

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Posted 2 years ago

“Can’t express how happy I am with the service I have received from start to finish. All my details were discussed beforehand, all my questions were answered, and received excellent advice on what pool table to order. Ordering process was very easy to do, received further instructions promptly and the 2 delivery lads were excellent and very helpful.”

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Posted 2 years ago

“Great service from ordering to delivery, As we wasn't sure about which arcade machine we wanted spoke to Ollie via phone and email he was so informative and helpful, he helped us decide which one to go for, so happy with it.”

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Posted 2 years ago

“We love this, was delivered within a few weeks, the guys who delivered were really helpful. Would definitely recommend this company for anything similar.”

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Posted 2 years ago

“Easy to contact. Communications from the team fantastic and very helpful. On site delivery of pool table and installation very professionally done. Highly recommended.”

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Posted 2 years ago

“Fantastic service. Ollie gave us great advice when we visited. Very pleased with everything. Definitely will recommend Home Leisure to anyone.”

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Posted 2 years ago

“From start to finish the people at Home Leisure have been great. Rob talked me through the purchase and guided me on necessary and optional accessories. He kept me up to speed with delivery dates. When it came to deliver Phil was in touch and set the table up without much effort at all. A very happy customer.”

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Posted 2 years ago

“Helpful staff, great quality pool table, efficient delivery”

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Posted 2 years ago

“Great communication, great service-friendly delivery people that did a thorough job setting up our pool table. We are so happy with it!”

Home Leisure Direct 5 star review on 27th May 2023

Helpful Report

Posted 2 years ago

“We absolutely love our new Signature Warwick pool dining table. It looks and plays fantastic. We've been extremely satisfied and impressed with the service offered by Home Leisure Direct. From the moment we emailed to book an appointment at their extremely impressive and mesmerising showroom, to the guys installing it, the process has been clear, friendly, obliging and efficient. Our sales executive Rob Amos was a genuinely nice guy, knowledgeable, helpful and so so impressive with his aftercare sales service. He's been patient and able to answer and solve any of our questions. The warehouse and delivery staff were great, thank goodness we opted for installation, trust me, having watched them install it, it'd be a false economy to attempt it yourself. The warehouse team kept us updated on the delivery details and when Neil & Aaron arrived, they were efficient, patient and friendly, could not fault them. And now we have an amazing pool dining room table, our boys have spent less screen time and more family together time, laughing and enjoying playing snooker and pool! We would 100% recommend Home Leisure Direct.”

Helpful Report

Posted 2 years ago

Home Leisure Direct is rated 4.9 based on 935 reviews